Vasan Eye Care Hospital — No Transparency with billing , Hospital Not Ready to give Bills for what we paid

Address:

Kolar, Karnataka

Hello All,

Am writing this Complaint after losing all my patience by fighting from past 3 months with the Staff members of the Vasan eye Care Branch, Kolar - Karnataka Its Regarding Not providing me the copy of Final Bill and settlement copy for the "Eye Cataract Surgery". (No Transparency with Billing for Surgery, Just they want us to pay the Final Amount, they are not ready to share the Bills)

My mother underwent cataract operation 2 months ago, and we went for a cashless Insurance claim, where we had a claim of 30 thousand out of the total 44 thousand Final bill. I Had paid the remaining 14 thousand from my pocket and completed the procedure.
From the Day of Discharge I have been fighting to get a copy of the Total bill (which is 44 thousand Rupees), but the people from the Branch never give me the bills for the same.
I understand that in an Insurance process the Original bill of 44 thousand has to be submitted to the Insurance claim from the hospital, but as part of the Insurance process A copy of the Final and detailed bill has to be given to the patient. but Hospital folks never agree to this and they are not ready to give the copy of the detailed bill from the past 3 months.

Now I want to claim pre and post hospitalization bills with the insurance company, for which they require the final detailed bill of the cataract procedure and the details of the claim amount.

Can you please look into this issue and help me to get the copy of the Final detailed bill of the cataract operation.

Thanks