Vasan Eye Care Hospital — services

Address:

Bangalore, Karnataka, 560062

Ur jp nagar branch does not have scanning facilities n hence asked me to go to ur jayanagar hosp. I wish undergoing treatment for retina, spending almost 30k - three times inj. Ur people asked me to go on my own expenses, as there is no staff. After enough argument, they have clubbed with other patient (As other patient is being delayed & my consulting dr usha said that she would be leaving by 1400 hrs. At that time it was 1330 hrs). On return, i came on own expenses. How do we derive customer satisfaction, if such response is given. I really felt very bad.

Need explanation in writing from responsible officer, why should i spend money for conveyance, when there is no such facility at ur branch?

Rajaram chakravarthy
M: [protected]
Uid 3558

Consulting doctor : dr usha sharma, thorough professional
Consellor : thorough professional (But, on that day shanti is on leave
Receptionist : she had a doubt n hence checked with some person in the absence of shanti, who took such silly and wrong decision.

Rs. 70 is nothing for me, when i am prepared for spending almost 30k.