Vasanth & Co Complaints & Reviews

I am Venkatesh working as a branch manager in Union Bank of India, I have bought a LED Tv on 13th Feb, where the Cuddalore branch Manager Mr.Lurdhan had said that for ICICI Bank credit card there is a special offer of Rs.3000 cash back is eligible after 3 Emi. Some what there is issue with POS machine it was not accepted. I had purchased my TV for this offer only. I have paid through SBI card after he said we would update once the ICICI issue...

Vasanth and co roypuram branch didnt give a proper service after buying 10 products in cash.. Very much disappointed, 0% customer satisfaction . Improvement is needed

Product was purchased from vasanth and co, purasaivakam branch on 30.01.2021.
Installation call has been given on 8th of February. second reminder was also given on 10th Feb, next reminder was also given today (12.02.2021).still no response from the Shop. they are not taking any initiative.

Usha water heater is not working

Vasanth and co is a very good company. I usually buy products from here but this time i vam very dissapointed because
I had buyed 10 items together from roypuram vasanth and co branch last week, but out of 10 i have only received 4 items.. And i after buying so many products in cash .. They didnt give me a free delivery for customer satisfaction .. Apart from that they told ac installation will be free but in that also they took 700 rs per ac . Im really Very disappointed with vasanth and co service .

I need a duplicate bill for my godrej bill purchased from ur outlet.

I have purchased a washing machine in Vasanth & Co (Old No.12, New, No.40, Rajaji Rd, Tambaram West, Chennai, Tamil Nadu 600045 & Contact Number #[protected] and made a payment for Rs.13, 000.00 on Last Saturday (02/06/2021). However, they didn't provide me the receipt copy and said they have not received any payment confirmation email. I was waiting until the shop closing time. But, i didn't get the receipt. There after i am following up with them for the for the pas t two days to the showroom and customer care. But they are not responding to me. Kindly help me to get my amount, even if i am not getting the product. Please help me on this.

Hi Team, We are raising this complaint regarding the recent purchase and it related gift.
We have purchased the washing machine in Tiruppur branch. The team has asked us to fill the coupon kind of lucky draw. We have done and peacefully all process went well. There is no installation process done by their end. So we have processed from our end we don't have to bother anything.

After a few days, we have received a call from Vasanth and Co tup branch. They informed us that we got a price of Iron box. You can come to collect the gift after 10th Jan.

When we went to the branch they have just ignored us and haven't handed over any gift item.

If we do a phone call, they just cut the call once we started to enquiry about the gift

And its really very worst experience. if I can purchase the washing machine I can do get the iron box on my own.

Please don't do play us with fake words like a lucky draw... :(

in the end, Pls try to teach your team how to behave with the customer

Hello,
Myself Dineshbabu.
I have booked order of washing machine, fridge and grinder together at Vasanth &Co showroom at porur, Chennai.
They gave me commitment 2 days they will deliver still 4 days up..They are not giving proper delivery and also not picking Up the call.
Please let me know about my status.

Hi there. I bought a grinder and mixie blender from Vasant & Co a couple years ago, but surprisingly, it didn't even last its run. I've bought from the brand at least 3 times over the last 10 years and I've had several issues with the product. The product overheats and doesn't grind or work shortly after. The mixie also had the same problem - the blades stopped working after a while and it also overheats quickly. I am abroad - not in India - and I bought the items trusting the brand name. But unfortunately, none of the products last as long as they should. It's really disappointing since I can't easily return or repair the product here- i have to travel back to India for that. I would like some form of compensation for the issues - this is really not okay. I also messaged you through your website couple weeks ago but I have yet to receive a response. Please email me back at [protected]@gmail.com

We have booked with full settlement by cash, a television of LG full HD model on 25/01/2021. But we wish to cancel that order and purchase a television with 4K Ultra HD model.. The purchase is done at Adyar Shop. They are not willing to cancel the order and take a fresh order. PLz do the needful as early as possible.
Thanking you,
With regards,
Sakunthala Prabha.K.S
Phone [protected]

I have bought EUREKA FORBES AC on Sunday (17/1/2021) from VASANTH AND CO are shollinganallur branch. They delivered the AC on 22/1/2021. They assured that they will install it on Sunday 24/1/2021. Sunday from morning I was contacting them whenever I called they said they will come in one hour and that one hour extended till 8pm and finally they came around 8pm and said that some wire is missing at that time.I went and bought that wire as its Sunday most of the shops were close and still I got that but finally they said that indoor and outdoor unit doesn't match and need to get that and they assured that they will install next day 25/1/2021. I availed my leave the next day also and waited for that but the work didn't get over. It went for next day 26/1/2021 and again i put leave and sitting still work is pending and the response is also not great. I had a bad experience over here and I regret buying in VASANTH AND CO. I will never ever buy anything here. Its better to go online shopping recently got a washing machine online everything was perfect. Was about to buy all household things but definitely will not buy here again. Very bitter experience. Hoping for speedy response.

I have purchased a Refrigerator, Washing machine and a TV on 26th December 2020 in your T. Nagar, North Usman Road, Chennai vide your invoice Nos [protected], 3612, 3613 and the delivery to be made in Mayiladuthurai . Now nearly one month has passed and I am yet to get delivery of the materials. I am not getting any proper response if I make a phone call. Kindly let me know the status of my order

My Panasonic AC repair. Complain with display F9.

I have a booking in Refrigerator in sunday (17/01/2021) full cash paid on monday delivery commitment in show room. But till time not delivery is Refrigerator in our house. Today not delivery Refrigerator Cancelled my booking. Here with the attachment bill copy.

Branch: Ambattur

I booked LG washing Machine at purasaiwakkam branch on 15.01.2021 till date product was not delivered and customer care contact number not reachable and branch contact number also not reachable we are very suffering very worst service

my contact number [protected], [protected]

They delivered the wrong model that is faulty too. I’m after them since 12th Jan. All their phone numbers only have their song and no one answers; if they do they give false promises to call back but never do

I am thoroughly disappointed with Vasanth and co Adyar. I paid on 31st December and the appliances were finally delivered on 11th January . The faulty refrigerator has still not been replaced and no one responds responsibly.

Dealer didnt inform abt delivery charges.over charges

Hi,
I had purchase Godrej- Edgrio, from Palayamkottai, today, I find some part of the bottom surface of thermacol (fridge bottom) looks burned or melted, and also found pieces of wire.

Kindly request you to send the concern person to check tomorrow immediately,

thanks.