Vasanth & Co Complaints & Reviews

Last monday i ordered product gas stove and combo offer, value 4820 as below:

So far i have not received order id, delivery details and status.

I received sms from vasanth & co for thanking the payment on that day.

Have got home appliances in vasanth and co, sales owner has quoted for Blue star inverter 1.5 ton ac price and deliver non inverter with the same price

I have asked for sony smart tv but in Dindigul rhey have offered sony basic model with Amazon fire stick but they have not clearly explained about fire stick and I don't have knowledge about that after I had discuss with friends they I have recharge the fire stick after that only it works. Your sales man doesn't told about any recharge for firestick. So kindly take the firestick as return and refund my money or I will buy any other product from your showroom for my money.
Note: Amazon prime firestick not useful for me

I buy a washing machine in vasanth and co at erode perundurai road, the washing machine is not working for the past two months, and the service persons no one visted yet. Kindly consider the issue and do the service as soon as possible.

I bought new samsung refrigerator from vasanth and co from karaikkudi branch before 2 years.
But now i received cooling complaint and so we call customer, then they send technician, he said all the parts are changed and that is not original
I just want to know these all these vasanth and items are duplicate?

Dear all,

We purchased sony bravia 32 inchs on 12.03.2020, still now instalation not done...

We call lot of time incharge for hub no.[protected]/[protected] they not response the call also...

I request send the person please...

I have made the online order 29390, on Vasanth & Co on 06 Aug 20, for arranging the delivery of my items. After 3 days of order, Need to call vasanth & Co, for atleast 4 times a day, with false promises of delivery on 3 rd day, 4 th day.

No proper response from customer service team, putting down the call after knowing the customer no, they dont take any responsibility of delivery, each day promising the delivery of the item, false promising the ordered items has been loaded on the delivery truck at 3 pm, but after waiting for the item until 9 pm each day (for 3rd day and 4th day of order), as advised by Vasanth & Co received only word promises, not the actual items. Wondering what shall happen to the items loaded on delivery lorry each day after 3 pm, where it will go if not delivered, or any unwanted practices are done on the items after 9pm.

Frustrated by customer/ delivery service, asked for refund with no answer, not sure after delivery, what will be condition of the items

I have purchased through online i paid full amount i didn’t receive any notification from your side. If this complaint is not taken what will be money going vain...?...???

Dear team i have purchased whirlpool frondload washing machine soft problem. It has been in disrepair for a short time. I wl complaint more time still now no response for thanjavur service centre. Pls exchange or any answer the belief in yourself. I have full confidence in your company. Thank you

Bought samsung qled tv on 12.10.2019 via billdated [protected]. It has a gift of samsung galaxy a50 mobile. It is still not handed over to us even after one year please arrange to give us as soon as possible

I've ordered the above mentioned product via online. The order id is 28745. I've been told that the product will be delivered on saturday itself. But until now i didn't get the product and the customer service is highly disappointing. I kindly request the higher management authorities to acknowledge the issue and do the needful.

On 30/08/2018, i purchased a brand new ifb dishwasher neptune sx1 machine from vasanth & co showroom, pattukottai. Upon the purchase, till date, the stabiliser was replaced 3 times and water in-let pipe 2 times under warranty. This replacement was provided by the ifb service centre, thanjavur. At the time of purchase of the machine, vasanth & co company assured that they will support through the service centre at the time of service request if any.

Despite the several technical issues faced by us in this past 2 years, now once again the machine is not working and we raised a service request through ifb website. The technician visited my home threatened me that the machine will get damaged in all possible ways. Further even though he resolved the reported issue in the service ticket, now the cleaned water is still retained inside the machine and it has not got drained. So we kindly request your good selves to help us in rectifying the issue.

Since the date of purchase till date, i had more than 5 major technical complaints in the machine. I was provided with the piece which had a manufacturing complaint. The company m/s. Vasanth & co, pattukottai branch, collided with ifb and provided me with the faulty machine.

I kindly request your good selves to help me in sorting out this issue.

Dear sir/madam,
We purchased preethi steel mixer on 20/05/2020 in salem-meyyanur branch.. But the mixer is becoming hot when we grind even small ingredients.. Regarding this we made a complaint at the branch in person.. They just checked and said no problem... Again the same day the mixer became hot when grinded.. Again we made a complaint through phone... They responded.. But no necessary actions were taken by them... We are so disappointed regarding buying the product at your store since the trouble comes within 2 months of purchase.. I have attached the purchase bill also... Kindly do the needful and take necessary action.

I bought a ifb washing machine from attur branch on March 20th 2020 There is no demo till now. But I have started using the machine watching the video. Demo was dropped due to area issue. I live in the Namakkal District border. I have called attur branch many times. Still the issue is not sorted out. Please sort out the issue.

Hi i did oline order for my parents both are above 70yrs in my home town kovilpatti. But store keepers are denied to install and deliver the v guard geyser

While delivering washing machine outerbox seal is broken and the box is damaged too.
They delivered me an demo model.
I trusted vasanth & co very much.
I have so disappointed with this.
I want redeliver the fresh piece
Contact no [protected]

I have bought philips led 39pfl6570 (Smart) tv from vasanth & co for
R. S: 35500 on 11/10/2017, and it worked for only 11 months. It is not working still now. I have visited vasanth &co company in nagercoil for several times, but they are worst in customer service and not giving a proper solution for this problem till now. They didn't arrange any tv mechanic for servicing our tv.

Dear team,
I have ordered a samsung refrigerator and a panasonic led tv on 7/7/2020 and paid the full amount on the same day.

Its been a week but both are not yet delivered and not getting positive response from the dealer. I am so much disappointed for the delay. Need you to take necessary action on it to get it delivered soon.

Attached the bills for your reference.
Please do call for any clarification to contact number provided in bill

On 7th july 2020. I had purchased a haeir fridge from vasanth n co t nagar branch

They had promised me maximum delivery in 1-2 days. Now the 4th day is on and still have not received the delivery.

Im calling the staff he is not responding to my calls. I catch him on line through different number and he says that the delivery will be done by evening. I have been waiting every evening leaving all my important works just to take delivery of the product.
I again ask for the updates to the staffs he does not respond. Again i catch him on other line where he says he does not have details of delivery person (Load carrier vehicle details and contact)

Later my another person called him up to know the status. After 5 minutes the staff calls me by threatening why am i giving his numbers to others?
I don't understand why is he threatening me for this?

Staff name - valampuri (Not sure)
Contact number of staff - [protected]

So what are they trying to do? I know i wont get any justice here since money and bribery works the most in india so vasanth n co would have payed bribery to courts & justice.

Its just the last hopes im having with you so im complaining here to see how is my problem being solved and am i getting any compensation for the time waste & the threatening done by the customer. I am aware that vasanth and co is rowdy based when compared to croma & reliance digital.

I hope the action will be taken on the staff. And also on the company if the staff was directed by the company to do like this or follow this with customers.

Thank you & regards

I have bought one new refrigerator from vasanth & co tambaram branch before lockdown... The product is worst if we try to open the fridge the whole fridge is shacking.. I thought this s not the new product they manually fix the various part of the fridge and deliver this worst product to us.. We try to call complaint section they are not responding... I really disappointed about there product.. I wont recomment any one to buy product from vasant & co... Please dont buy any product from vasanth & co