Vasanth & Co Complaints & Reviews

I HAVE ENCOUNTERED THE SAME PROBLEM FOR BOOKING MULTISPLIT A/C ON 03-05-08 BY PAYING RS.3, 000/- (RECEIPT NO.[protected] AT TIRUCHY BRANCH DELIVERY WITHIN 3 OR 4 DAYS. BUT WHENEVER I CONTACT THEM THEY TOLD THE SAME STORY. IS THERE ANY WAY WE CAN CHECK THEIR ATTITUDE.

I booked one tn Split AC by paying Rs.10000 as an advance payment on the 07.05.08 in Vasanth and Co., Chengalpattu Branch after getting assurance for delivery on next day. But delivery was not made next day . when i callled on 08-05-08 and 09.05.08 i got the same reply. Now I am having only way to get things through Consumer Forums only. Before that I want to contact the correct responsible person of Vasanth and Co. My advance Receipt of Chengalpet branch No. is [protected] dated 7.5.08.

On 9 May 2008, a lady from CITY CLUB, who does Telemarketing called me over mobile and informed about some offers. I just asked to call me back on 25 June 2008.

While I was referring my HDFC Credit Card account Statement through net banking, I have found that Rs.2000 has been debited from my account on[protected], without my Knowledge and without my Oral or Written authorization, by an unknown party mentioned as CITY CLUB.

Now I am getting threatening calls using filthy abusive languages from the mobile no.[protected], somebody introducing themselves as Tamil & Parasuraman, as they are henchmen of CITY CLUB, and also challenging me to complain over Police and Bank.

Also I have informed all the above things to the General Manager[Mr.K.C.S. Manian] of CITY CLUB over his mobile no.[protected]. But there is no response.
PEOPLE OF CHENNAI TO BE AWARE OF...!!!

The fraud movement emerging at Chennai can be viewed at http://cityclubindia.com/.--
Yours in Political social service,
T. Hubertson, B.Th, BAL.LLB*
SECRETARY, Congress Human Rights Dept., Kanyakumari Dt.[WEST]
STATE JOINT SECRETARY-Tamilnadu, NSUI
Indian National Congress Party.
Mobile:- [protected].

VASANTH & CO T.H Road Oldwashermanpet branch /IFB washing machine Complaints - delay in delivery of the product

I booked IFB washing machine by paied full payment '20200' on the 26 -10 -08 assurance for delivery on next day but delivery was not made next day after that when ever i made a call for delivery, i got the same reply of next day. Once again I went the shop on 29-10-08 Those people has response same reply. I ever seen in my life before, if the same situtation continue definetely they will loose the business.

i have paid the full amount of rs 20300(twenty thousand and three hundread rupees for ifb elite delux washing machine in vellore branch and i was told that delivery will be done tomorrow as there is no stock today. ten days elapsed and till date i have not received the item.to this day the reply is item will be supplied tomorrow.

yes they do the same to me now.
delivery promised next woring day and they cheat holding the advance. no calling and updating. we have to call. unprofessional customer support. the people installing the unit from manufacturer is calling me but Vasanth&Co is so arrogant and they even don't respond to your calls properly.

We are the recent victims. We paid full money for IFB & it is more than 5 days. Can anything be done for such cheats

I have booked IFB washing machine paying 19000 on 28.03.2009-Till date no response on delivery .We are not beggars begging for delivery -Is Vasanth & CO the so called india's no.1 dealer is responding to such complaints

I booked Split AC by paying Full amount Rs.15940 as an advance payment on the 10 -04 -09 assurance for delivery on next one hour (My house within 2 KM) but delivery was not made. After 2 hrs. I called the Manager, Aminjikarai, Nelson Manikam Raod Branch, Nungambakkam, informed no vehicle to deliver the product. Billno. [protected], dated 10/04/2009. Poor delivery performace, no commitement, personnel very key in to receive payments from customer. Wrong commitment.

dear sir,
i have booked the fridge(xl premier 230lt) on last monday from vellore branch by paying Rs1000.0 as a advace
till now there is no proper response from that branch. pl look in to this matter. if the product is not going to deliver by tomorrow i will be canceling . replay me as soon as possible.

Dear Sir
I have purchase a washing machine fro Vasanth & co T.Nagar on 29.12.09
Till date the machine has not been installed and the adopter supplied is not working condition. This Vasanth & co is changing the OE and supplying with local items so they are not taking response after sales and sevice. This may be du political background so that they can threaten the public/consumers

We purchase on LG Split Ac from Vasanth Co, Camp Road, Chennai-73, on 26 th April 2009
AC Model:-5NW2VF1
Bill no:-48167
Vasanth co Staff Name:- Sundress Mobile:-[protected](Not giving proper update and given false promise of dispatch and installation will happen in one day)
It got delvered to home yesterday(27-April-2009) and when we followed up for the installation we are not getting proper answer from your staff.Kindly look on to this issuse and speed up the installation.thanks in advance

I am purchased Videocan 21" TV on the 26.07.09 from Vasanth @Co Tambram Branch, They are delivered the same at 28.07.09 6.30PM. after delivery people went i was checked that, it was faulty one.
I made a call to them. they are commit to solve with in 48hrs. But still there is no response from them.

I had purchased samsung LCD TV model LA40B530 from ganesh electronics, nehru street for Rs 66000/-I was told that it was a competitive price.I was fooled into thinking so since it was below the MRP of Rs70000/-.But i came to know that one of my colelagues had purchased it for Rs 56500/- from pondicherry.When he was confronted with the invoice against the lower price of Rs 56500/- (the scanned copy was sent through e-mail), he refused to talk to me asking his assitant to tell me that he was not available (which i overheard in the phone).

My request to customers is to kindly avoid this showroom in pondicherry.Let others not be cheated like i was.

Ho my god they say they are no.1 dealers in india i think they are no.1 frauds in india just ordered a split

AC & begged for 3 days to get delivered, they said while buying the AC the installition is free now they are

charging Rs.2050.please spread the message

yesterday i took auto from t.nagar to adyar (kasturba nagar). we fixed rate of Rs. 100. Upon arrival at destination, he has charged Rs. 20 extra due to traffic congestion, heavy rain water.

Washing Machine — Delivery delay and false promise

We have bought a washing machine from Borivali Br Vijay sales. They had promised to deliver the washing machine on the next day after paying the amount through Bank Draft. However their sales agent Mr Bipin after receiving the draft went back on the word saying he can deliver only after cheque realisation. Even though the draft was submitted on 6th Sept 2009, till date i.e. 11th sept 2009 they have not delivered the washing machine.
They seems to be having some liquidity problem and lack customer focus.

I buy ONIDA 29 inch color tv on17/3/07 in nanganallur Vasanth & co branch .The gave 3 years waranty.now tv was problem .I complained on 9sep.one tech came.he said that one spare is gone..He said wait for 2 days .After 2 days i called him he said the same answer .Still 2 day he is answering the same.What is going on? my complaint number is [protected].What should i want 2 do?

Dear sir:
We had bought a Onida TV of 29 inch on 17/3/2007 from NEXT showroom and we
have given so many complains to your department but there is no response.We
have called the dapartment everyday they send a new technician everyday and
tell that parts are not available.Our complaint number is [protected]..We have been
giving complaints since one month and there is no response from the
company.They send diffrent technicians at our place and every technician
tells that parts should be replaced but since no one has given reply.

Recently i Bought an Lcd tv from Vasanth&Co, They promised that they will deliver the TV by that day itself. I booked for it by 10.30am in the morning and got the delivery by 2.30pm itself. So I recommend Vasanth &Co for others.

On 19/01/2010 i bought a fully automatic samsung washing machine and paid 20000 from Vasath &co thambaram branch. They assured for following day delivery and instalation. Delivery was done on time and no one turned up for installation. I tried to conatct through phone, either the phone is engaged or no one pick up the phone. Finally i visited on 22nd, again they assured for following day, and today the time is 3.30pm no one turned up yet. I could see lot of compaints like this. Cant we make full stop for this issues? The bill no is [protected]

Vasanth & Co (Tambaram) is one of the worst guys I've ever dealt with. Had a pathetic experience two days back when I purchased an air-conditioner. I certainly won't recommend these guys.

I am N. Vellayan from trichy. I have booked a TVS Whirlpool 1.5 a/c with Vasanth & Co, Mylapre Banch, chennai on 24.10.2010. and paid a advance of Rs. 10, 000/- . The sales person confirmed the delivery of Ac on Monday (25.10.10). But till today, no proper response from the shop and also not returnning my advance. I hope, they are misusing the advance money received from the customers for some other wrong things. Please, Please, I beg to all persons, please do not even step into this worst shop hereaffter.

I am currently experienceing the same kind of response from Vasanth & Co., Padi. They have promising to deliver an IFB washing machine since Monday(22/11/10) and till date have not received it. Very poor customer service. I def. will NOT recommend this shop
Sam

Booked IFB Washing Machine with Vasanth & Co 6 days ago ... Delivery was promised the next day ... and I am still waiting for washing machine. Looks like they have shortage of IFB washing machines. I am going tomorrow to their shop and cancelling my order.

I bought 40" Samsung LCD TV on 16th Jan 2009. They put stamp as "GOODS DELIVERED" and take signature from us. They told that it will deliver to my home Free Delivery by their Van. But till today 20th January they have not delivered the material and they are not giving any proper response for the delay.

Every day they are saying new dated.

The behavious of the staff to the customer is very very poor.

I visited the place a month ago to check the price of a fridge. When I requested them to give the prices, they actually wrote it down on a piece of paper with the model number. They even suggested me to check at other places as it seems they felt confident that their prices are lesser. However, I found lesser prices at E-Zone. This is just to convey that one wrong person at the wrong place does not make the whole place itself bad.

The customer service I received was exemplery.

Please see my comments...another incident...DONOT BUY from VASANTH & CO. - NANGANALLUR Branch, Chennai-61


17th August, 2009

To
The Manager,
Vasanth & Co,
Nanganallur,
Chennai -61.

Sub : Complaint against the failure of TV – ONIDA 29” TruSlim for the 4th time – its new brand genuineness? & advise to replace it, as it is under Warranty

Dear Sir,

With reference to above subject, please note that I bought a TV(29” Onida – TruSlim) from Vasanth&Co, Nanganallur on 18.01.2009 and a warranty period of 2 years given on this TV.

Please note that this TV failed on 09.08.2009 for the 4th time. This TV had failed for 3 times within the first one year period. When it failed for first time-just in 1-1/2 months, I requested to replace the TV itself, but neither Vasanth&Co. nor Onida service center(Kilkattalai) obliged & so other occasions too.

When it failed for 4th time, we registered a complaint (no.[protected]) on 10.08.2009. The Service engineer came on 13.08.2009 and he told he would come back with electronic components to replace the faulty ones. Once again components failure observed as was the previous occasions. But until now 18.08.2009, there is no response or clear date from them on action. Just astonishing to observe a high irresponsive customer service to our repeated telephone calls and personal visits to the Nanganallur shop.

Since a new TV failed again for 4th time in one-and-a-half years, we scrutinize on the genuine nature of TV and feel that the TV itself may not be a NEW one and it was sold to us covering the real truth.
So, it is obvious, a replacement is the only option as the failures cannot be accepted repeatedly for a newly bought material. We do not wish to undergo the mental stress again and again with this kind of non-positive, unrealistic attitude. Hope this is understood.

Ironically, I couldn’t stop my young kids(3 & 12 years) when they goes to other’s house to view TV programs. Our family could not have information/news/entertainment during this period, because Vasanth&Co./Onida service center did not take any action to replace the faulty TV.

We wish to reiterate that this is causing us & undergoing a huge mental turmoil and distress. The irresponsiveness of concerned leads us to spend our valuable time and energy. May we request you to take immediate action at your earliest to set the things to ease and to have good customer service records? I wonder, how’ll I be getting your response/compensation for our valuable time, information and energy losses???

Cheers…!
Yours Truly,

(Chander)
cc: 1. Onida Service Center, Kilkattalai; 2.Vasanth&Co, Head Office

do not go through vasanth&co for any street dog also so much of irritating by thanjavur branch.