[Resolved] Vasanth & Co — bad experience lg ac purchase at vasanth & co | |
I had purchased lg 1.5 ton ac from salem 5 roads branch 28/12/18. I was confirmed price ₹ 40, 000 including stabiliser from sales executive james and cash counter person (Name doesn't know). These peoples finalized this price to me and told machine not here it is available at some branch will get machine give a call. But one week i didn't have any call from salem branch i was called 3 to 5 times regularly. Finally got machine at billing time they are told machine cost is ₹ 41000 and stabilizer cost extra 1500 totally 42500 but confirmed price ₹ 40000. They r totally changes their words and both 2 people lying their words for ₹ 2, 500. I was very, very upset their these type of activity. I had told to these people money not important our words and loyalty is important for business. This is equal to cheating the customer, after these incident i will not purchase any items at vasanth & co and this incident will spread my friends and relative side and also i will post my review at social medias about my bad experience with ur branch. These type of illloyalty of changing words put down spoil ur good will. And also machine purchased time they told installation free. But at installation time lg peoples asked installation fee ₹ 1600 applicable. So another problem araise and i had convinced that person told these story and get installation free. I had get bad experience with my purchase with u. Pls give reply other wise i will put it to on social medias. Billing dt 28/12/18 Lg ac 1.5 ton. Arjun Was this information helpful? | |
Jan 30, 2019 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Dec 30, 2018 Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the inconvenience caused. Kindly forward us your bill no of purchase which will be helpful for us to check your concern and provide solution. Kindly forward to our mail ID - "[protected]@vasanthanco.co"
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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