[Resolved] Vasanth & Co — delay in delivery and no proper response from showroom | |||
I have ordered voltas washing machine invoice no: [protected] dated 20/12/2019 in nanganallur showroom for amount 7300.00 inr. But we were promised delivery will be done early morning next day as we already told them we need to leave for personal appointment by 5 pm. But delivery was never done on 21/12. Later when i enquired on 22/12 morning they promised they have loaded the product and nearing the destonation around 11 am. But till evening there was no sign of delivery and the showroom was not responding properly. When i approached in person, the manager was very rude and did not agree their mistake. They were not willing for cancellation and said they cant return the full amount i have paid. This is really not agreable as they are trying to force on the customer the way they would like to deliver in their own time. Nor they are willing to refund the amount fully. Was this information helpful? | |||
Jan 22, 2020 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Dec 22, 2019 Vasanth & Co Customer Care's response Dear Sir, Kindly forward your concern to Vasanth and Co's official mail ID "[protected]@vasanthandco.co" with purchase bill number. | |||
Add a Comment | |||
43%
Complaints
874
Pending
0
Resolved
372
+91 44 4244 4440
+91 44 4244 4444
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
View all Vasanth & Co contact information
Post your Comment