[Resolved] Vasanth & Co — godrej fridge and steel cupboard

1 Review
100Feet road Gandhipuram Coimbatore, Coimbatore, Tamil Nadu, India
 jagasakthi on Apr 25, 2019
Purchased a godrej fridge and steel. Cupboard on 17/04/19 from 100 feet road coimbatore. Cupboard inside lock is not opening still now. Daily we are calling and complaining but they are saying easily put oil inside it. We have tried all and again we complained but no response. There is no customer service and all employees are irresponsible and careless. Additionally they compuled us to buy a fridge stand but for installing when that company man came and told it is not useful and it won't fit for this godrej fridge. Very very poor customer service. I bought a fridge and ledtv 3years back from gandhipuram branch. So i recommended vasanth and co for my mother but they choose a 100 feet road branch which is very poor service branch. I feel very shame to be a customer for your shop.
Complaint marked as Resolved Jun 2, 2019

Complaint Status

[Apr 25, 2019] Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Vasanth & Co Customer Care's response, Apr 26, 2019
Dear Sir,

We are very sorry for the inconvenience caused. Kindly share us your purchase bill no with your complaint to our official mail ID "[protected]@vasanthandco.co.
Verified Support
Vasanth & Co Customer Care's response, Apr 26, 2019
Dear Sir, Forwarding technician to attend your call now. Will reach you with in an hr or two and provide solution.
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    +91 44 4244 4440
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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    Vasanth & Co - godrej fridge and steel cupboard