Vasanth & Co — New samsung front load washing machine not working

When i enquired at vasanth &co purasaiwalkam branch on 30/06/2017, the sales man, one mr. Rizwan has intimated me that the samsung washing machine is a best one. As there is no stock, i have paid adv. Payment of rs.500/- on 30/06/2017. At the time of delivery of samsung washing machine on 11/06/2017, i have paid balance amount of rs.20500/- vide bill no.[protected]. Samsung site engineer called at my house on 12/07/2017 and opened the box and kept the washing machine in the floor. As there is no sufficient in coming water tube, the installation not done on 12/07/2017. The service engineer told me that the machine would be function after the fixing of length water tube tomorrow i. E.13/07/2017 but he obtained my signature in all forms on 12/07/2017. I regret to note that even after fixing the sufficient length tube, the function of washing not working. I therefore request to arrange the replacement of washing machine