[Resolved] Vasanth & Co — Product not delivered / refund not initiated | |||
I have purchased a LG Microave Oven conv MC2886SFU (bill attached copy) on 04/09/2021 Bill no: [protected] from Vasanth & Co Ambattur branch promised to deliver in 2 days and its already 10 days and i have not received the product.Whenever i call the customer care they assure to deliver the next day and they won't deliver.Same happend for 10 days and i called the salesperson to get the status he said we will deliver tomorrow on Sunday or else we will refund.Same thing happened and the product is still not delivered. I called the salesperson and he said come after 12'o clock since we don't refund in the morning.I went in the evening and they are now saying the manager is not available and asking me to come next. I have already paid in debit card and to get refund i have to visit the store multiple times to initiate the refund. They want a written letter and only then they will initiate the refund process and they are not able to give the estimated time for refund. Still i haven't received the product or the amount i paid. Was this information helpful? | |||
Sep 20, 2021 Complaint marked as Resolved Product delivered after 15 days by raising complaint in INGRAM National Consumer Helpline.
I would suggest not to pay full amount for them to order if only product available in store please pay and buy Vasanth & Co customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
We purchased Samsung LED 4K tv on 29-jan -2022. We received manufacturing defect model. Samsung service person investigated and told to replace the tv. one month over. But still we didn't receive any response. We gave complaint to both vasanth and co and samsung also. But till now no response.
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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