Vasanth & Co Complaints & Reviews

I have purchased combo offer set of products Bero, Cot, Bed and sofa for 42000 Rs from Padi vasanth and co showroom.

Firstly they promised that they will deliver the products within 2 to 3 days. They told they didn't get the stock and so it got delayed. Waited for one month and finally the products delivered. The main problem here is all were of poor quality. They just cheated the customers using the word combo offer and providing the worst quality products.
Wooden Cot was made of waste wood which was already occupied by termites.
Bero was fully damaged wherein the base had a crack already due to worst steel making
Sofa was already torn here and there.

I was completely disappointed with the products as I have already paid 42k and all items were of worst and damaged. I called the manager head office to register this and he was so harsh in handling customers. He told if you expect such good quality as you like you should have bought pure wood and asked carpenter to make as how you wanted.

Later they promised me to replace the whole set. Again it's nearly two months I'm still waiting for response. It's customers who have to follow up with them for these. They don't take any responsibility for delivering the products or contacting the customers about the status. I just wanted to cancel the whole set and get the refund but they say if they refund they can refund only the amount without gst wherein nearly 9k is deducted for gst.

I regret for having chosen vasanth and co for purchasing products.

As we had bought the refrigerator last week, since it has been taken more than 9 days, we dint receive or dint get any proper response from the vasanthanco t.Nagar branch, each and every time they are disconnecting the call, my money has been deducted before 8 days, since i dint receive the product, who will give us the interest for keeping my money without delivering the product, one of the worst shop and cheater.

I purchase one samsung refrigerator in vasanth &co villupuram branch on 3 sep 2021 till now not come installation process i am in bangalore my mom & dad as in native uneducated persons. very bad performance that branch staff, call to so many times but wait one day & one day still now 13 days completed. no response samsung promoter & that branch manager also

I have purchased a LG Microave Oven conv MC2886SFU (bill attached copy) on 04/09/2021 Bill no: [protected] from Vasanth & Co Ambattur branch promised to deliver in 2 days and its already 10 days and i have not received the product.Whenever i call the customer care they assure to deliver the next day and they won't deliver.Same happend for 10 days and i called the salesperson to get the status he said we will deliver tomorrow on...

I purchased haier inverter ac worth 36000 and delivery charge 400 sepereately.. The delivery person wantedly ask tip for extra 100. They delilvered indoor and outdoor unit with different models without gas. I Purchased 3 sep and till now i didnt install the ac... they told after getting approval and all fomalities, then only they will replace the correct outdoor unit.. im very dissappoionted and got depressed... very irresposible staffs and worst service.. they cheating us... Dear customers, Pls dont purchase vasanth & co...

Pl sir I am delhi my hometown in karungal
I am working prime Minister office in delhi
Pl vasanth an co no reply gopi ant idfc deelar Pl my phone number[protected]

I initiated an order #57281 for Bosch Dishwasher SMS6ZCW42E which went out of stock the next day, for which we waited 10 days to see if the product could be delivered.

Once we came to know from the online team that the product was not available at Bosch, we initiated the refund on 18th Aug 2021. It has been more than 7 working days since we initiated the refund and still, we have not received the refund yet on Credit Card.

Our credit card billing cycle ends on 27th Aug 2021, when we contacted the online team, they said they have initiated the refund but since there is no sufficient fund with accounts team the refund is on hold.

Whenever we call customer care number[protected] to either connect us with the accounts team or to be transparent about refund ETA, there is no proper response. All they say is that a refund will be received in the next two days, and they have been doing the same since 25th Aug 2021.

I would not recommend Vasanth & Co as they doe have the transparency and the ethics to conduct the online trading professionally.

On 15 Aug I bought a new butterfly rhino Wet Grinder it was not working properly..I already inform the store they sent a service man On 26 August he said that he clear the problem but it is not properly working.. So Today I give complaint to store They didn't send anyone for service...I spent 4000 rs For buy this Grinder...Iam very upset...Please Kindly Refund My Money...

I have brought IFB washing Machine on (Aug.28 Sat) and received the machine on same date.
For Installation came on (Aug.31 Tue) open the box, but the Machine was damaged.
I request you to replace tomorrow or refund the money

My bill no : [protected]
Contact no : [protected]

ஐயா வணக்கம். நான் கடந்த 26/03/2021 அன்று ஒரு washing machine வாங்கினேன். அதனுடன் ஒரு கிஃப்ட் பாக்ஸ் தருவதாக கூறி இருந்தனர் ஆனால் இதுவரை எனக்கு சேர வேண்டிய அந்த கிஃப்ட் பாக்ஸ் கொடுக்கவில்லà¯�...⇄ என்பது குறிப்பிடத்தக...⇄

I am purshased in whirlpool washing machine in your Vasanth and Co Thiruvarur branch. But no service in authorised person. Not responsible your technision. Your customer satisfaction very worst.

Water is leaking from the AC

I have brought TV in vasanth and co (cuddalore) on Saturday (14/08/2021), but till now no one came to install... But while asking sony manager... Vasanth and co(cuddalore) not called until Monday evening... So, I go directly to vasanth and co... Employe sathish by that time only he booking for sony TV installation...

Iam a regular customer of the vasanth and co .Iam purchased Product on 15/8/2021.In Velachery branch there is no proper response to customers.i called for asking about delivery.they attend the call but they not say the proper details.in Velachery branch they destroy the name of the vasanth and co.

The way of handling things by the employee named venkat. Was very rude and was mentally instable who should his arrogance to us this not a good way of running the shop . This shld not be continue henceforth or actions will be taken against him legally so warn him or suspend his for his behaviour

I bought a premier wetgrinder from ur Palani branch after 2 years it's not working when I reach the branch they told no one will come to home service you must provide to branch and will get in a day( where small companies are arranging home service
even last week my blu flame Preethi gas stove repaired by home service only)myself also took tat to branch 5 days back till they didn't repair ...very poor customer service..highly disappointed from ur reputed company...

HI Team,

We bought Panasonic AC from the Chennai Velachery branch. I could notice peoples who working in that brach making soo much delay in delivering the product on the committed date and not providing the Bill even after paying the full amount.

No response from them. Its basic one when we paid amount for your product and providing bill for that.

Regards,
Hari
Ph [protected]

I have purchased a washing machine Bosch on last Sunday about 1.30PM. Attended Sales staff person Mr. Sai Krishnan. During purchased itself I have clearly communicated regarding installation should have to completed on or before Wednesday 12th Aug 21.

I have received the machine on Monday evening after following up with Mr Sai Krishna.

On that again requested to complete installation on Tuesday day itself. Tuesday I have called him more 3 times later he is given Bosch service center phone number. Later he never call me and not arranged for installation.

More 20 times Tuesday and Wednesday called service center. Not a proper response for the installation.

Mr Sai Krishna also not called me. On Wednesday evening I called him informing regarding this, he is not even aware about installation was not to customer.

During the purchase itself I have clearly communicated regarding I'm not available on today.

Later your sales staff spoken to me alone Bosch staff. That staff again asking stories wht is the issue is happened.

No one giving promise to complete installation as per customer time frame.

I'm totally disappointed, now I'm thinking I have wasted my money.

Why should I have to call the service center. I have visited your shop only and I'm purchased directly from company.

I have bought fridge there is some damage which delivered today

I Booked Haier AC on 5 Aug 2021, they came to install on 6 Aug 2021.after that there is no cooling in the AC.i used it for 2 days no cooling.and i asked the vasanth &co they never arranged me any service engineers.now i have to get a local vendor and they said there is no AC GAs thats why we did not get cooling in that AC

Finally i spend 2000 rs to refill the AC Gas it was very worst experience in buying the AC in vasanth and co

VASANTH & CO is the very worst then any other companies