Vasanth & Co — Why such misrepresentations are being practised

This is a highly serious note which must be taken up on high priority without any partiality, on this tuesday, the 16th day of june, 2020, at vasanth and co., outlet, i was motivated to purchase a television [tv] – brand name – panasonic 32 inch on a stipulation that the installation [including fixing the tv on the wall] will be completed by 17th day of june, 2020 without any undue delay, i highlighted the present covid 19 scenario to the service executives, but i was guaranteed that the job will be done by 17th day of june, 2020, however, your executives neither respond to customers calls nor care to respond back. Why such misrepresentations are being practised and i don’t’ this is just. I noted that your executives only after the push from me, had initiated to book a slot with the technical person to install the tv, which is totally unprofessional, now, the outcome is that the tv is going to kept idle for next few months as chennai is going to be closed for covid19. A brand with high goodwill but service seems to be highly useless and incompetent.in simple words, i will go on to endorse that your brand imbibes. I hereby call upon you to get this closed without causing any further hardships.