Vasanth & Co — Worst Customer Service

Address:

Chennai, Tamil Nadu, 600107

The worst customer service I have ever seen... Vasanth & Co T.nagar is the best example for it.

Once they sell the product that's it, they wont care about it whether the installation are done or service is done... I bought a Samsung Washing Machine WA60H4300HB/TL on 18 Aug 2016 and after a long chase finally they delivered the stuff on 20 Aug 2016. While I ordered the product the sale rep told me that "we will book an installation and the Samsung service people will reach you with in day", but today it's 22 Aug 2016 no one came for installation. In between this I called vasanth & co for more then 10 times on their 42444444 and the floor executive number. Majority of the time the so called floor assistant won't pick my call. The most cheating thing is the given complaint mail id on their bill is not a valid one. Not only this mail id, their delivery ph no[protected] this number always in switched off mode.

Their ad says that they are the India's No.1 dealer...Now its the time to re-write it as the worst retailer in India. When I searched in the net, I really shocked, a lot of complaints you can see in the internet for their "best customer service".

"I STRONGLY RECOMMEND NOT TO BUY ANY PRODUCT FROM VASANTH & CO, THEY ARE THE WORST RETAILER I HAVE EVER SEEN"