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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Aug 16, 2026
Complaints 440
Resolved
201
Unresolved
239
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Vcare Hair Clinic reviews & complaints page 11

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D
Divya Lingamaneni
Feb 9, 2022
Resolved
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Resolved

Website: www.vcaretrichology.com

Hi,

I went to Vcare Vijayawada Clinic for the enquiry of whitening treatment. My customer ID is VVJY22020024.
I have undergone one session of treatment which is worth 35000. But I have paid for the whole treatment which is 270000.
I am not comfortable for taking the treatment and I wish to drop.
When I ask that I want to discontinue the treatment...staff are not willing to pay me the refund.
In turn they are asking me to bring a friend /any other customer instead of me.
Is this a way you would behave?
Please refund me the amount. Otherwise, I should have to file a cheating case for not mentioning the policies anywhere and taking the customers consent before paying the whole amount.
Mar 13, 2022
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2022
Vcare Hair Clinic Customer Care's response
Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
Pls email to renish
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    K
    K a n i
    Jan 28, 2022
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    Hi...
    As I am not satisfied with the service they are providing I have asked them to refund my amount back ..they are refusing to do so..I want my 50k money back within this week .
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    Hi Kani,

    Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

    Regards,
    Customer Support Team.
    Pls email to renish
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      D
      D SATISH KUMAR reddy
      from Hyderabad, Telangana
      Jan 25, 2022
      Resolved
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      Resolved

      My refund was accepted by Vcare 20 days back in which I was given a written letter that my refund will be processed within 15 days and now it’s almost near to 1 month still they did not refund my money
      Now when it comes to refund they are asking to pay cancellation fee and also telling that I will be charged for slot bookings when surgery is not done how will I pay booking charges
      From past 2 months they are irritating me on this matter one of the branch incharge Smita madam is not at all responding for my problem am asking her so many times to refund she’s neglecting and disturbing mentally she keeps on telling that my refund is processing and of the Telangana Vcare incharge Pramod being head of Telangana branches he is very irresponsible on his work he is not at all trying to resolve my problem I am calling and texting him continuously but there is no response from him one of the worst guy in the branch he don’t even have humanity he have authority to solve my problem but he is not doing anything he is showing attitude towards me
      Feb 26, 2022
      Complaint marked as Resolved 
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Jan 25, 2022
      Updated by D SATISH KUMAR reddy
      The one who wrote and gave me above letter told me that she will solve my problem within a week and now it’s almost 20 days over still not done anything I don’t know the name of her but I was told that she is one of the branch manager after writing letter with lot of attitude she threw letter towards me and went away and she was murmuring with anger can u please take serious action against these people I am fed up of these people please try to resolve my problem
      Verified Support
      Jan 26, 2022
      Vcare Hair Clinic Customer Care's response
      Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
      Pls email to renish
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        K
        Kumaravel229
        Jan 20, 2022
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        Address: Chennai

        I have taken Hair growth treatment with VCare. They committed that the hair fall will be stopped and hair growth will get increased in 3 months. As they promised, hair fall was reduced drastically and hair started growing better but it took me few more weeks to experience the result.
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        Hi Kumaravel,

        Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

        Regards,
        Customer Support Team.
        Pls email to renish
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          L
          linson a
          Jan 12, 2022
          Resolved
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          Resolved

          Address: Salem

          Dear Sir,

          I am A Linson my vcare customer I'd : SLM20080057. I have undergone hair treatement at vcare, Salem branch. I preferred hair transplant and paid the entire amount. During the procedure date they informed us. Hair treatement is not suitable for me and prb test is sufficient for me. They converted my treatment to prb which has more than 10 sessions. Due to my personal reason, I can't take all session and I requested to refund the amount for unavailed treatement. I have sent registered notice to vcare clinic Salem . But I have not yet received any reply from vcare. I kindly request you to resolve the issue at the earliest.
          Feb 12, 2022
          Complaint marked as Resolved 
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Verified Support
          Jan 12, 2022
          Vcare Hair Clinic Customer Care's response
          Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution. 
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            Y
            Yashwanth Endrakanti
            Jan 11, 2022
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            Address: 3-615/3 New Hafeezpet,Kondapur

            I have visited v care one and a half year back but no use of getting to v care . Um loosing my hair a lot I'm still 19 only . If my problem didn't get resolved means i will take serious law actions.
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
            Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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              K
              k for kiran
              Jan 8, 2022
              Resolved
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              Resolved

              Address: XPW4+VHF, Kaveri Nagar, Krishnarajapura, Bengaluru, Karnataka 560048, India
              Website: V care Whitefield

              I got one Derma roller ist cost on other shops 499
              But I paid on v care clinic 1300 & I didn't get any type of bill for that
              Feb 24, 2022
              Complaint marked as Resolved 
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              Verified Support
              Jan 24, 2022
              Vcare Hair Clinic Customer Care's response
              Hi Kiran,

              Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.
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                N
                Naveen kumar jjj
                Jan 7, 2022
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                Address: 3/1/147 Perur Main Road, Vedapatti Post,

                Iam Naveen from Coimbatore i went to vcare clinic for hair fall and told to do hair transplant and on the spot itself they told 30000 they didn't give any treatment for that 30k and then next they called me for blood test and told my money 150000 now they are saying they can't refund itseems
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution. 
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                  J
                  Johnson Jabasingh
                  Jan 7, 2022
                  Resolved
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                  Resolved

                  Each and every seating they try to pich product nor resolved my hair problem i find my hair getting worst day by day instead of growing and i find its purposefully done by v care and if i don't find any resolution then i might submit information to nch and file an complaint.
                  Feb 8, 2022
                  Complaint marked as Resolved 
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  Jan 07, 2022
                  Updated by Johnson Jabasingh
                  I need resolution immediately. Orelse will reach to consumer court
                  Verified Support
                  Jan 08, 2022
                  Vcare Hair Clinic Customer Care's response
                  Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution. 
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                    P
                    Priyak2895
                    from Madurai, Tamil Nadu
                    Dec 31, 2021
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                    Address: 548/2, Ammasi nagar, Ammasi nagar

                    Hi,
                    Am priya from salem. I saw vacre ad in Instagram then I called the number Dr Nithya from ambatur chennai, attended the call and she said 9 sittings for 15, 000 so I paid by emi through online. Then I was taking the treatment in salem. Only 6 sittings over but they ask me to pay again and they said in bill there is only 6 sittings. Really it's too bad. Have not informed me clearly it's not my fault. They have not taken any action they asked me to pay for upcoming sittings. I thought atleast the manager will solve the problem but no one accept my point and they are not allowed me to take the treatment in salem. Really too bad and fraud people. I want 3 more sittings as per discussion with Nithya. Orelse I will update the review daily through all social media. It's not fair Really.
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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                      D
                      D SATISH KUMAR reddy
                      from Hyderabad, Telangana
                      Dec 30, 2021
                      Resolved
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                      Resolved

                      I paid 1, 20, 000 for hair transplant
                      because of my health issues treatment does not done I am asking for a refund from last one month the staff where negligency in making cancellation They are saying just we are working on it if I call for branch they will not respond call and complete Telangana incharge who were overtake is also not responding just I am afraid about that what the problem is going on I can’t understand Please help me
                      Dec 30, 2021
                      Complaint marked as Resolved 
                      From last 20days I am asking the staff if it is not possible from your side please refer me to Higher authorities or please give me the higher authorities number but they didn’t give me number just they are mentally disturbing me My refund was not done from last two month and I am paying the EMI amount every month without surgery how could I feel they not even understanding my problem when I say I am asking them if it is possible please refund my amount no means at least cancel my EMIs from the Bajaj finance After that you take time and refund me I am saying but they are not understanding my problem I am afraid About this
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      Still not resolved
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                        P
                        Priya Sss
                        Dec 29, 2021
                        Resolved
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                        Resolved

                        Address: Sri chakra towers, Vijayawada

                        Sir/Madam,
                        Myself Priyanka, can u pls guide us till how many sittings i should take for face..Actually last yr I have paid 60k amt for pimple and spots removal but in the 2 nd sitting itself instead of removing my spots that Doctor present in Vijayawada made my face full of scars like a burnt face...since from last year my scars has not yet been reduced and still they are not yet responding properly to my phone calls and messages..can u pls make sure that should how can these be reduced and in how many sittings ..my face is still looking like a burnt one..pls guide in this matter
                        Jan 31, 2022
                        Complaint marked as Resolved 
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 30, 2021
                        Vcare Hair Clinic Customer Care's response
                        Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution. 
                        Regards,
                        Spoked with the team head, they have assurance that the issue will be resolved within 4 sittings.
                        Pls email to renish
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                          R
                          ranijaya
                          from Puthunagaram, Kerala
                          Dec 29, 2021
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                          Address: 337, puthunagaram

                          Totally waste, waste of money and time. Pakka fraud, fake promises, Unqualified people wearing white coats claiming themselves doctors. No guarantee for live
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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                            L
                            linson a
                            Dec 28, 2021
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                            Address: Vcare clinic Salem near ponnusamy kalyana mandabam

                            Dear sir,

                            I am Mr.A.Linson.
                            Customer I'd: in vcare clinic SLM20080057

                            I have undergone hair treatment at vcare Salem clinic. Due to some reasons, I m not able to continue their treatment, I have requested them to refund my remaining unavailed treatment cost, but after one year also I have not received my amount back. I have written mails and send registered notice . But no response . Please help me to get my amount back
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            Dec 28, 2021
                            Updated by linson a
                            Not yet resolved
                            Dec 28, 2021
                            Updated by linson a
                            No response
                            Verified Support
                            Dec 29, 2021
                            Vcare Hair Clinic Customer Care's response
                            Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. We will immediately look into this issue & get back to you as soon as possible.
                            Jan 01, 2022
                            Updated by linson a
                            Any reply pls M/s vcare
                            Jan 04, 2022
                            Updated by linson a
                            I have not yet received any reply from vcare.
                            Jan 04, 2022
                            Updated by linson a
                            Vcare, when ll u come back to me, no calls or messages or any other mode of communication or resolution
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                              L
                              linson a
                              Dec 28, 2021
                              Resolved
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                              Resolved

                              Address: Vcare clinic , Salem , near ponnusamy kalyana mandabam

                              Dear sir, .

                              I am Mr.A.Linson.
                              Customer I'd: in vcare hair clinic SLM20080057.

                              I have undergone hair treatment at vcare salem clinic. Since I am not able to continue the treatment, I request them to refund the cost o[censored]navailed treatment. I have sent mails and registered post, but no response from them . Please help me
                              Jan 31, 2022
                              Complaint marked as Resolved 
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 29, 2021
                              Vcare Hair Clinic Customer Care's response
                              Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. We will immediately look into this issue & get back to you as soon as possible.
                              May 28, 2022
                              Updated by linson a
                              You have not yet come back to me . My amount not yet refunded
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                                V
                                Vignesh sun
                                from Dharmapuri, Tamil Nadu
                                Dec 24, 2021
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                                Address: 3/89, Kalegoundanoor, Manjanayakkanahalli ( Post)

                                I have Completed my 6 sitting bio cell hair growth treatment no results only 5% so weast my 68000 money & Time also
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                No comments simply weast
                                Vcare Hair Clinic Customer Care's response, Dec 24, 2021
                                Verified Support
                                Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [email protected]. We will immediately look into this issue & get back to you as soon as possible.
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                                  R
                                  Rajeev vizag
                                  from Visakhapatnam, Andhra Pradesh
                                  Dec 22, 2021
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam

                                  I was approached Vcare Visakhapatnam branch on 02.11.19 for my hair problem they suggested and told if I take Biocel and CHRK treatment I can get 100% result and taken money for that Rs.60000/-(inc.medicnes) for 6 sittings I was taken 6 sittings and taken medicine as per their suggestion I was asking about the result from my 4th sitting onwards they said it will come from from 5th sitting but no result after 6th sitting also. Then I was approached to the doctor said and accepted as no result I got with their treatment escalated the same to their Head of Dept Mr. Rahul he also accepted about their failure and agreed for refund then after no responce after calling many time in span on 3 years no responce from him and finally today he texted a message
                                  as your refund is not approved. He is not even tell the reason in the call. Wasted my time of 3 years and Rs.60000/- hence I request through this platform and arrange my refund ASAP.
                                  Jan 24, 2022
                                  Complaint marked as Resolved 
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2021
                                  Vcare Hair Clinic Customer Care's response
                                  Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.
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                                    D
                                    D SATISH KUMAR reddy
                                    from Hyderabad, Telangana
                                    Dec 20, 2021
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                                    Address: Praba's VCare Health Clinic (P) Ltd., - Gachibo Plot NO.21, Level, 2, Jayabheri Enclave, Gachibowli, Hyderabad, Telangana 500034
                                    Website: vcaretrichology.com

                                    I went Vcare clinic for hair transplant treatment because of my health issues I cancelled my hair transplantation surgery They are not refunding my cancellation amount from last one month They are not even responding for my call
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    Hi D SATISH KUMAR reddy,

                                    Thank you for bringing this to our attention. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please share your updated Mobile no, Client ID & your date of visit to the clinic to the mail ID [protected]@vcaregroup.in. We will immediately look into this issue & get back to you as soon as possible.

                                    Regards,
                                    Customer Support Team.
                                    D SATISH KUMAR reddy's [Complaint's author] reply, Dec 22, 2021
                                    9449020011 client I’d GBI21100025
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                                      H
                                      Halik Mohamed
                                      Dec 13, 2021
                                      Resolved
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                                      Resolved

                                      Address: Madurai branch near arapalayam

                                      I went for check up, doctor was very polite I'm got better confidence to go for treatment but when they told me to got for payment explanation I went to that manager room in number 3, while starting only he was rude, talking about my hair loss, he was asking what the hell your doing till this time why you don't notice this like that he asked, but still he is talking rude and discussing about payment explanation he was not ready explain this will cost how you should take or you can leave now he said, I told I will be coming next week so that we can hold the offer but he said no why that time I need give that offers for you, we will get some others person will be there in next week will give to them why should I give to you he asked, then again I talk to doctor regarding this he will promise that we can do something regarding this will check with him like that, again I went to room number 3 for discussion again he scold that doctor Infront of me and told me to leave, these are extremely rube behaviour if your not ready give confidence to the doctor you should respond to respect still Ur hurting the people it not good, I'm fine with my doctor she extremely polite and good but that manager behaviour is not acceptable, kindly help to resolve this issue my number will be [protected] please contact once you guys taken any action on this complaint thanks
                                      Dec 19, 2021
                                      Complaint marked as Resolved 
                                      I have joined with treatment
                                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 13, 2021
                                      Vcare Hair Clinic Customer Care's response
                                      We're sorry for your experience. We will investigate this and get back to you with the best resolution.
                                      Issue resolved now
                                      I have joined for the treatment
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                                        G
                                        Gokulananth
                                        from Dindigul, Tamil Nadu
                                        Dec 9, 2021
                                        Resolved
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                                        Resolved

                                        I came vcare Velachery for hair treatment HRT after that they suggested me to go for hair transplant, as per guidance of Velachery branch manager Mr.Adil I paid half the amount of Rs 60000.But due to my previous medical history vcare surgeans denied the process, branch manager reported me that your money will be refunded completely.Its been almost 3 months over there is no money refunded.If I called regarding refund details there was poor response from Velachery Vcare branch not picking call today, during the payment manager called me more than 10 times and urged me to pay money but now I can't able connect him I'm frustrated due to the vcare management.This is how you treat your çustumer..?
                                        Do assist regarding my refund process
                                        Jan 13, 2022
                                        Complaint marked as Resolved 
                                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 13, 2021
                                        Vcare Hair Clinic Customer Care's response
                                        We're sorry for your experience. We will investigate this and get back to you with the best resolution.
                                        Brother, many o[censored]s facing refund issue with them. Let us joint hands together to resolve the issue
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