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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Jan 19, 2026
Complaints 439
Resolved
201
Unresolved
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Vcare Hair Clinic reviews & complaints page 12

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I
Its_gnana
Aug 26, 2021
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I applied refund on month January 2021in vcare RsPuram Branch.They said that my refund is initiated i will get it through check. But no response and action we're taken for past 8months.Now they are saying there is no refund. There r trying to fool us. I need my money back. It's my money and I couldn't take treatment further due to my medical reasons we're I came to know abt it after my first treatment. Please help me regarding this. They r making us hopeless. This Small money will do lot of changes in my life. Pls help me
Vcare Hair Clinic customer support has been notified about the posted complaint.
Hi Its_gnana,

We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

Regards,
Customer Support Team.
Hi Its_gnana,

We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

Regards,
Customer Support Team.
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    G
    Gokkul94
    Aug 23, 2021
    Resolved
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    Resolved

    Hi iam gokulnath from Coimbatore,

    This is my registered mobile num
    [protected] on V care.

    " Use this mentioned mobile num & track my records".

    I paid the 6sittings amount for
    "micro needling" treatment by single payment.

    "Sungam brach-v care, Coimbatore "

    After Some weeks, I didn't get a call from
    V-care. Then i go to enquire about it.

    They convenience me its our fault & they told that "Doctors are coming from chennai nly, so from next few couple days we will call you to get the treatment"
    Also they try to sell me the day&night care lotion kit of worth 6K. I think at April 2019.
    Also they told me like "we will call you for micro needling next month".
    They told me that lotion is used after the treatment of micro needling. So im waiting for the 1st sitting.

    They never called me. So i try to reach them 2-3times a week, .. i also have my personal work.so i try to call them when i have free time.

    Its their work to notify me. But they didnt did that.i tried to reach them so many times but they didnt give me proper responses.

    I have also my personal works. So im busy with myself.

    They called me just around 3-4times only at the starting time or at the time of my payment for the treatment .

    After that, they never called me back.

    After a months gone, covid situation started.
    Im also in situation to support & run my team & my company.

    Between these covid periods, the kit worth of 6K is expired.

    Also they never called me to
    take sitting ?. I think they forget. Im reach them through call, but they didnt give me any proper responses. They never follow ups any customers.

    I complaint it so many times to some regarded persons. last week i met the person santhosh who is manager of that sungam brach- they act like "who r u, we not responsible for this".

    Still now im not getting to take any single sitting in that brach and also i asked them about the 6k worth kit is expired bcoz of above reasons that i mentioned here,

    but their reply is like "its your fault, why didnt u use the kit?...

    The doctors in that time of my payment, told me use this 6K worth kit after u start taking sittings. But "Still now im not take any sittings then how can i use the kit ".

    this simply shows that they stole my money or that they never treat customers after payment.

    My need is,

    1. I want to take 6 sittings.
    2. Must replace the expired "day, night care lotion"
    & give me a new one.
    Aug 23, 2021
    Complaint marked as Resolved 
    Please read my full complaint. I share all the details in that. Still now my complaint not been resolved. I want a deatil information about "what steps taken against my complaint"
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    Aug 23, 2021
    Updated by Gokkul94
    I still got expired kit without using condition.
    Aug 23, 2021
    Updated by Gokkul94
    Read my whole complaint & give me positive solution. Waiting for it.

    Aug 23, 2021
    Updated by Gokkul94
    Here i attached some of customers complaints as like me this is just for example only.

    Here some of customers says like "not picking my calls & there is no proper response"..

    Kindly read all the complaint details by me.

    "Totally there is 3 times my complaints updated myself"

    There is no solution against my complaints . Still i didnt receive any positive solution yet.

    Verified Support
    Aug 24, 2021
    Vcare Hair Clinic Customer Care's response
    Hi Gokulnath,

    We will investigate this and get back to you with the best resolution.

    Regards,
    Customer Support Team.
    Aug 24, 2021
    Updated by Gokkul94
    Still now there is no action against my complaint.
    But from your side it is marked as resolved.

    Could u contact me if there is any need of clarification.
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      sangee tom
      Aug 18, 2021
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      I m sangeetha from cbe branch RS puram.first they told there is refund, now there is no refund.
      I need my money .
      Its medical emergency
      .Its my money, please return.
      Don't play someone life.
      Do return, small amount can make a bigger change.
      I hope u will understand
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Hi Sangee tom,

      We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

      Regards,
      Customer Support Team.
      Gokkul94's reply, Aug 26, 2021
      Dear customer support team,

      Why you still didnt give me any proper reply for my complaint. My complaint is mentioned above the account is "gokkul94"...

      Still no one response me... My num is 9790407030
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        Taken bio cell treatment at KPHB vcare and as per their 100% promise i have came forward for treatment after 2 sittings there was no development and hair fall increased so much and got several side effects headache, itchy scalp. Reported the same with the clinic people and asked to stop treatment and return the amount i have paid excluding two sittings this happened in AUG 2019 since then i'm not getting any response from them till now....
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        pradeepkumardj
        Aug 15, 2021
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        Address: VISAKHAPATNAM

        My name is D J Pradeep Kumar..I'm getting PRP hair treatment at Visakhapatnam..near rama talkies, RTC complex...I'm not at all satisfied with the treatment and the way the doctor treated me...Her name is Dr. Sri Lakshmi, she has taken blood sample of mine, in that process, the vein was enlarged after taking the needle from my hand...Before starting the treatment, she has given anesthesia on my head...even in that process, after giving injection, blood has been came out and forehead was filled with full of blood...treatment is very harsh...it got swelling near my forehead...in the process of treatment, she injected some blood samples of mine for just 8 to 10 time into my head...later she said your sitting was done and completed...she was not injected to all the portions of my head...please consider my grievance and do the needful...
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        Hi Pradeep,

        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

        Regards,
        Customer Support Team.
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          Babitha.y
          Aug 12, 2021
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          Address: Malakpet, Hyderabad
          Website: Vcare

          Hi, i have black spots, hyperpigmentation on my face (forehead & chin), contacted vcare and started treatment of yellow peel. It was around 18000/- rupees for 6 sessions. After 6 sessions, i still have same marks and no improvement is seen. Upon checking with them, they suggested to add 6 more sessions.
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Hi Babita,

          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

          Regards,
          Customer Support Team.
          Hi Babitha,

          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

          Regards,
          Customer Support Team.
          Hi Babitha.y,

          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

          Regards,
          Customer Support Team.
          Hi Babitha.y,

          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

          Regards,
          Customer Support Team.
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            Purushaarya
            Aug 10, 2021
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            Resolved

            Dear Vcare Team,

            This is the 5th time I am addressing this issue, but am not getting any reply from your side.

            What the ### service you are doing to the CUSTOMER.

            Even I have submitted a written complaint/request on the above subject during May 1st week to the Branch Manager Mr. Kalaiarasan, Porur branch.

            Request you 'Not to Play with Poor People's Money'. You will better understand this statement if you could read the letter submitted to your Porur branch. Please investigate.

            Would appreciate your immediate response in this regard. Else I will raise the issue to the next level.

            Hoping for your better service support.

            Regards,
            S. Purushothaman
            Sep 13, 2021
            Complaint marked as Resolved 
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            Verified Support
            Aug 13, 2021
            Vcare Hair Clinic Customer Care's response
            Hi Purushothaman,

            Our team will reach you shortly.

            Regards,
            Customer Support Team.
            Verified Support
            Aug 13, 2021
            Vcare Hair Clinic Customer Care's response
            Hi S. Purushothaman,

            Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

            Regards,
            Customer Support Team.
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              Radhika KR
              Aug 9, 2021
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              Address: Chennai
              Website: V care Chennai

              I am undergoing hair treated but recently my doctor suggested me to go with skin treatment so I opted for skin treatment. But I'm not satisfied as I haven't received any related information once I paid the amount. I took one sitting but I feel that will spoil my skin more . So I would like to get refund.
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              Hi Radhika,

              We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

              Regards,
              Customer Support Team.
              Purushaarya's reply, Aug 10, 2021
              Hi Vcare Team, We are also surprised to see the same reply from your side to all the Customer reviews... Are you Vcare team is afraid to discuss in this Forum?
              Vcare's reply: "We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

              Regards,
              Customer Support Team"
              Hi Purushaarya,

              Kindly share you grievance to [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

              Regards,
              Customer Support Team.
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                Khadeer321
                Aug 7, 2021
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                Address: Prabhas Vcare hair clinic, Nellore branch
                Website: www.vcaretrichology.com/landing/hair-and-skin?utm_source=GA_Search_Brand_Hair&utm_medium=GA_Search_Brand_Hair&utm_campaign=GA_Search_Brand_Hair&gclid=CjwKCAjw3riIBhAwEiwAzD3TiabODtZlt08ctwHejx

                They are charging money for treatment and they wnt give proper response for giving treatment or appointments
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Hi Khadeer,

                We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.

                Regards,
                Customer Support Team.
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                  syed abjimiah
                  Aug 5, 2021
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                  Hair treatment/ Velachery branch chennai

                  Address: Velachery
                  Website: Nil

                  When I join doctor said after 6 sitting, we will provide extra four maintenance treatment. But if I call now no one is responding properly..

                  Her name - Kanimozhi
                  Branch. -velachery...
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                  S
                  Salem Survey Institute(Join For JOB)
                  Jul 28, 2021
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                  Yes am the one of your patient for PRP treatment, i am not getting proper solution in salem branch,
                  all are not given proper response and also i raised the complaint to the GM
                  after that he is not accept my call again
                  my contact no [protected] for your reference
                  thanks
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                    Nikitha77
                    Jul 18, 2021
                    Resolved
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                    Address: Vellore

                    I visited on April 10 and took 1st treatment and got severe can allegry and tried to contact vcare with all the photos and Dr consultant and treatment till now . just no response . such as irresponsible workers in vellore. Till now no solution provided . Every time I call they say manager is in Skype call. I don't what the dumb is doing . if he is not able to respond for one solution for more than 3 months in Skype call. Provide the solution. At least far from treatment your customer service is worst I have ever seen. Let me see how this dumb manager will resolve this issue.
                    Aug 20, 2021
                    Complaint marked as Resolved 
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2021
                    Vcare Hair Clinic Customer Care's response
                    We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                      Sreekanth TK
                      Jul 14, 2021
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                      I am Taking Microneedling and serum therapy treatment at Vcare Tirupati.

                      I have been told that there is no stock of equipment and products - Open pore Serum, Perfect cleanser, Sunscreen lotion products and micro needling equipment itself.

                      Its been three weeks (from 19th June 2021) I am facing this issue.
                      Staff is not upto the mark in getting the equipment and products at store. Wondering if my treatment would go smooth.

                      Please followup and make some progress on the treatment else refund the amount for treatment.
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                        Sreekanth TK
                        Jul 14, 2021
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                        I am taking Microneedling and serum therapy treatments at Vcare Tirupati.

                        Problem is with the products availability at Tirupati clinic, I have been told that there is no stock 19th June that there is no stock of Open Pore Serum, Perfect cleanser, Toner and MicroNeedle equipment itself.

                        Staff are giving lame excuses for unavailability of stock. Doctors also not focusing on the equipment availabilities for the treatment.
                        Hope this issue resolves and I would resume my treatment.
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                          Rahul c1234
                          Jul 14, 2021
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                          Address: CHETAIL HOUSE,EACHILAM VAYAL

                          Ordered dandruff medicine (3.5k rs).now its more than 2 month. I didn't get. And product manager not responding call & message
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
                          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                            Thiru Srini
                            Jul 12, 2021
                            Resolved
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                            Resolved

                            Hair transplant treatment

                            Address: 8/28, kannappan st

                            Am Srini I had went to anna nagar prabas v care for hair transplant treatment I had paid 85000 has a cash on August 2020, and they told operation are held in only tnagar before paying they didn't told about any precautions after we went to tnagar they asked to sign lots of documents in that mentioned that they are not responsible for the patient results and not to go work all time need to be in home only and rashes may come that also not...
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                            Shajna sultan
                            Jul 1, 2021
                            Resolved
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                            Resolved

                            Address: Sri sai tower, no. 48, poonamalle trunk road, porur, Chennai -600116

                            I went to Vcare for correct moderate acne and pits on my skin. There the doctor Nasreen said I give you 6 sessions chemical peel (3 peels+3 stemcell therapy) for pimples and 6 sessions microneedling for pits. If the acne cures within the 3 sessions we will jump on to microneedling which is for pits. But in advance they were brainwashed and told us to pay that amount for 6 sessions we paid around 35k. She did 2 sessions which made satisfied for me and I've seen improvements on my skin. But from the 3rd session she was not willing to give proper peel. She simply put 3 spot on active acne and went away. Didn't not apply full of the face. But at initial stage she told we will do chemical peel for sebum control and collagen production under the skin which leads to not getting the acne in future too. But now she did nothing for the session which cost is 5000rs for single session. I asked why didn't you tell tat at initial stage itself and I want one more peel instead of that. she said this is the method and sop I can't tell before. So what I coming to know is all you want the money instead of customer satisfaction and care. This is called thefting Here after am not willing to continue. Refund my balance money. Or else I have all the record of their talks and post it in YouTube and media for the awareness of poor and middle class people. My ID : VPOR21030014
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 05, 2021
                            Vcare Hair Clinic Customer Care's response
                            Hi Shajna,

                            Our team will reach shortly with the right solution.
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                              senkumar6912
                              Jun 25, 2021
                              Resolved
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                              Resolved

                              Bio cell treatment and sct

                              Address: madurai

                              Dear sir/madam, this jan 2021 i had gone to consultation in your madurai clinic, they approach me and brainwash me to take the sct and biocell hair growth theraphy, till now i had followed what your persons told, but i havent any improvement, i have lost my hair more and more, lot of pimples came after using your products, i have complaint to your persons lot more time, i havent get good response from them, i thing i have deceived by you,...
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                              Mohammed Azar
                              from Delhi, Delhi
                              Jun 24, 2021
                              Resolved
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                              Resolved

                              Address: vcare valachery branch
                              Website: www.vcaretrichology.com

                              This is to bring your kind attention that i have attended on[protected] for hair treatment in V care, Velachery branch for basic hair treatment and my register mobile number ‘’ and Register Name ‘---’. doctor suggested for 3 months treatment kit viz around 17, 569 rupees and my sister treatment amount is around 12, 146 rupees. Total amount for treatment 29, 715. Advance of 4, 835 rupees has been paid as card payment and 1000 as cash. So totally 5, 835 has paid in advance. But unfortunately, I have a personal emergency and I’m out of station not able to continue my treatment, so I want to cancel my treatment .before i start (i not get ant treatment ) As a customer/ Patient, I would be obliged if you look into the matter and arrange my refund money at the earliest. still i am waiting for money around 5000 finally they compel me to purchase her product so i purchased 2000 for hair dei he/she said we process to return remining 3000Rs but still they not given around more than 10 times i go to vcare Velachery branch also last visited in corona lockdown period
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 05, 2021
                              Vcare Hair Clinic Customer Care's response
                              Hi Mohammad,

                              We apologize for the inconvenience, When we go through our records we couldn't find your information. Therefore, Kindly share your registered mobile number, client ID, and the date of visit to [protected]@vcaregroup.in. We will investigate this issue and get back to you with the right solution.

                              Regards,
                              Customer Support Team.
                              Contact me [protected] by Mohammed Azar other wise I file the case.
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                                Gokulraj udhayakumar
                                Jun 1, 2021
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                                Hlo sir,
                                I'm gokulraj from tamilnadu chennai, in chrompet vcare clinic client, the manager dhanusha not responding to me, I told before one month cancel my emi process and I'll pay your previous therapy, but manager told no cancellation, now corona situation no job no salary, so I cancelled my therapy, manager not understanding my situation, very worst behaviour... please cancel my therapy and Emi...thank you.
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                                I want you also please share your complaints to them. Please email your complaints.

                                [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                                If you wish to speak with me you can contact me on [protected].
                                I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                                I want you also please share your complaints to them. Please email your complaints.

                                [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                                If you wish to speak with me you can contact me on [protected].
                                I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                                I want you also please share your complaints to them. Please email your complaints.

                                [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                                If you wish to speak with me you can contact me on [protected].
                                Sir, please download attached screen shot.
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