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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Jan 19, 2026
Complaints 439
Resolved
201
Unresolved
238
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Vcare Hair Clinic reviews & complaints page 14

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A
Ag Selva
Mar 31, 2021
Resolved
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Address: No 11/a semathamman new colony perambur

Hi i have done hrt treatment for hair . Before starting the treatment they said you will not get hairfall hereafter and your will grow . But i have done 6 sittings but my hair lost soo much comparing to when i came . after using all your products my hair got lost . I have done treatment even for skin still no improvement . totally i spent 50000 for my hair and skin still no use. i want my money to be refunded.

My customer id : CHE20070087
Aug 12, 2021
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2021
Vcare Hair Clinic Customer Care's response
Thank you for approaching us, We will investigate this issue and get back to you with the right solution.
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    vickyyadav007
    Mar 26, 2021
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    Treatment not satisfied I have paid amount for my hairfall but hairfall not control and could not visit to take treatment .so kindly refund balance amount .bill details and balance amout receipt I have attached
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
    I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

    I want you also please share your complaints to them. Please email your complaints.

    [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

    If you wish to speak with me you can contact me on [protected].
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      Y
      Yusuf9444
      Mar 24, 2021
      Resolved
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      Resolved

      Address: Velachery

      Myself Yusuf, I am getting treatment Vcare Velachery for more than 4 years. The main problem here is frequently changing doctors and managers without proper handover. Because of this many miscommunication happened in my case. I got bio-cell treatment here by paying 50000. I took 5 sittings and during last sitting I consult my doc Thamarai, she suggests me to hold this last sitting and take PRP after that take this sitting. I said I will discuss with my family and will come next week. Then I went there next week to take PRP, but that doc is resigned and they assign Doc Nithya. I explained to her what happened past treatments, she suggests me to take HT and she said you will get one free PRP for that you have to pay 85000. This discussion happened in front of Branch manager Daud. They both brain washed me and insisted to pay advance amount 2000 and i paid. And next week (2020 sep first week) doctor Saranya called me for remain 83000, and she said doc Nithya is on long leave and she only arranged the loan and finish the payment process within an hour. But HT procedure starts one and half month after. There is no issues in HT procedure and doctor name is Abirami or Abinaya, not sure the name. She is very kind. And every month I went t-nagar for monthly review. But after 3 month of HT, I called Velachery branch for PRP, they simply said in billing there is no PRP detail so we can't do PRP. I visited that branch, but branch manger also changed and doc also changed. Now again I explained everything from beginning, now the branch manager is Joshua, he said he will make it resolve and your PRP will be done within in a week and he handed over to upcoming manager Muthu as he is moving to other branch. But now it's been 2 months. I called the branch, again the manager is changed to some other guy. Now again the explanation starts from beginning. But he is telling the same billing is not done for PRP, so we can't do anything. This is not good. And they are not responding also. Whenever I called, they simply saying we will call u back in few mins or tmrw. But thet won't.

      This is my experience I faced, don't believe them orally, get written statement from them if they gauraneed anything. Because no one respect their commitment.
      Apr 12, 2021
      Complaint marked as Resolved 
      Got a call from Vcare Velachery and took one PRP at t.nagar branch. Thanks Vcare Customer Support and Vcare Velachery and T.nagar branch docs and Sisters
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Verified Support
      Mar 25, 2021
      Vcare Hair Clinic Customer Care's response
      We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
      Apr 11, 2021
      Updated by Yusuf9444
      Hi Vcare Team,

      I got a call from Velachery branch 2 weeks before regarding this complaint. And they understand my problem and said me to take one PRP as they committed. So i went t.nagar branch today (11/04/2021) and took PRR successfully without any issue. Thanks Vcare Customer Support for immediate action and I appreciate it.
      Hi Vcare Team,

      I got a call from Velachery branch 2 weeks before regarding this complaint. And they understand my problem and said me to take one PRP as they committed. So i went t.nagar branch today (11/04/2021) and took PRR successfully without any issue. Thanks Vcare Customer Support for immediate action and I appreciate it.
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        R
        Roobha
        Mar 23, 2021
        Resolved
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        Resolved

        Mam
        I am your customers in velachery Vcare branch for hair. First I took initial treatment in your branch and it was completed in 2020 jan. You gave an offer on Feb to customer that to providing 8 instead of 6 . So again I took advanced treatment. On mar 2020 my second sitting was completed. Due to corona we came to our home town near coimbatore. Until Feb of 2021 I don't visit any of your clinic but your staff called me to continue the treatment but am not. On that time only I came to know that my offer for 8 sitting was reduced as 6. Iam shocked. From January 2021onwards I called your person in Chennai velachery branch but one respond me properly. It is not possible to go to the same branch so to continue the treatment and to solve the issue I went to Coimbatore which is near to my town on Feb 2021. But there they said solve it in the Chennai branch itself. It is so disgusting to me to check your system while register my tretement details. You never give any proof document for the sittings and payments details. Even though we trust you. But now I'm the suffered person. I was so disappointed to your response.
        Apr 19, 2021
        Complaint marked as Resolved 
        Thank you to Vcare velachery branch. They called me and after enquiry they provide the offered sittings
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        Verified Support
        Mar 25, 2021
        Vcare Hair Clinic Customer Care's response
        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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          R
          Ramesh Chinna
          from Powai, Maharashtra
          Mar 17, 2021
          Resolved
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          Resolved

          Address: As rao nagar Hyderabad

          Vcare it is totally waste of money because I have already been to here, I have paid almost 50000 loan to my hair growth and all other problems of hair but I haven't seen any improvement.as rao nagar Vcare staff waste candidates back side doing something Dr.Sundari is unqualified doctor money mind asking the personal money
          My id : ASR20080063
          Aug 12, 2021
          Complaint marked as Resolved 
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2021
          Vcare Hair Clinic Customer Care's response
          Thank you for reaching us. We will investigate this issue and get back to you with the best resolution.
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            R
            ramya97
            Mar 14, 2021
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            Address: TIRUPATI

            I am taking follitreat treatment.
            But the dandruff and hairfall is more than before getting treatment in vCare.
            Its becoming worse now.
            I paid so much money for this treatment but in return no good resulta are seen.
            I need justification for this.
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
            I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

            I want you also please share your complaints to them. Please email your complaints.

            [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

            If you wish to speak with me you can contact me on [protected].
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              ramya97
              Mar 14, 2021
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              Resolved

              Address: Tirupati

              I am taking follitreat treatment.
              This treatment is not working as my hairloss and dandruff is more than before started taking treatment in vCare.
              I spent lot of money till now just to make my hair worse.
              I need justification for this.
              Please come up with some remedy as you guys are not doing anything free for me.
              Aug 6, 2021
              Complaint marked as Resolved 
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                P
                Pravi A
                Mar 7, 2021
                Resolved
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                Resolved

                Refund of money

                I have undergone hair treatment in 2019 near porur. It wasn't proper, I had more hair fall n sign forgery. I called the corporate people of Vcare. They told surely v will refund, for the past one and half yrs they are saying the same thing. Surely we will refund. But they are not responding properly. Why they are playing with customers money. They told we give refund the money by cheque. U can get from nearby office, they will call u. I told...
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                N
                Niisshhaa
                from Noida, Uttar Pradesh
                Mar 6, 2021
                Resolved
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                Resolved

                Address: Vellore

                I am an old customer of V Care, Vellore
                Everytime I get my appointments beforehand but I am made to wait for minimum 1 hour . If I had to wait for long hours then what is the need of getting an appointment.

                They get the payments in advance and treat the customers as a nuisance.

                Wosrt behavior
                Aug 12, 2021
                Complaint marked as Resolved 
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2021
                Vcare Hair Clinic Customer Care's response
                Hi Nisha,

                We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                  R
                  ramya81
                  from Mumbai, Maharashtra
                  Mar 6, 2021
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                  Resolved

                  Address: Mobile No - 9500129117.

                  I have made payment of INR 42.000/- based on zero percent interest commitment given by your team at velacherry branch on 26/12/2020.
                  But, I have been charged with an interest of INR 2487/- for which bank has confirmed that the interest amount is not transferred by the merchant (i.e Prahha's V-Care) and hence charged on my account.

                  Request a clarification and do the needful for immediate transfer of interest amount as per the commitment given by your team management.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  Hi Ramya,

                  We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                    S
                    Sunil12031992
                    from Bengaluru, Karnataka
                    Mar 3, 2021
                    Resolved
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                    Resolved

                    Address: No 16 Elahee Manzil Building Kuvempu Road Vignanagar, Elahee Manzil Building
                    Website: www.vcaretrichology.com/landing/hair-and-skin-bangalore?utm_source=GA_Search_Brand_Hair_KA&utm_medium=GA_Search_Brand_Hair_KA&utm_campaign=GA_Search_Brand_Hair_KA&gclid=Cj0KCQiA4feBBhC9ARIsABp

                    Hello Team,

                    I joined for PRP Treatment in the month of June 2020 at VCare Indiranagar. Actually I had severe Hair Fall and I went there and they suggested me to go for PRP and I joined for the same for 60, 000/-

                    At the time of joining itself I informed the clinic Dr. MANISHA that I had Hyperthyroidism and they said that would not be a problem at all also I showed them my prescription and everything. They brain washed me and made me join and after my next checkup in Endocrinology Doctor my Doctor I should not be taking any PRP treatment itself. I didn't even take a single PRP and went to the clinic directly and spoke to the Area Sales Manager in the month of December and he said I will get a refund.. Still now I am following up they are simply giving false reasons..

                    There is useless Lady as Manager RENITA MARY she is so stubborn and mad lady that she thinks clients are fools. She everytime tells me that Senior Doctor has met with an accident. For entire VCARE there is only 1 senior Doctor is it??

                    Now I am thinking to move legally and make this a big issue so that other clients will be aware of it

                    Thanks,
                    Sunil S
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 05, 2021
                    Vcare Hair Clinic Customer Care's response
                    05.03.2021 - We are surprised to see your complaint. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                      A
                      Anand k07
                      Feb 28, 2021
                      Resolved
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                      Resolved

                      Hi Team,

                      I did not received any call from your complainence team. Please help me and resolve my issue.

                      Mobile Number: [protected]
                      Feb 24, 2022
                      Complaint marked as Resolved 
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2022
                      Vcare Hair Clinic Customer Care's response
                      Hi Anand,

                      Thank you for reaching out to us. We are truly sorry for the inconvenience caused. We thrive on customer satisfaction. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                      Regards,
                      Customer Support Team.
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                        Anand k07
                        Feb 27, 2021
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                        Its been three months, what happened my money when will i get the refund.

                        Mobile number:[protected]

                        Greetings from VCARE. My unique ID is VLR20120004.
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                        I want you also please share your complaints to them. Please email your complaints.

                        [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                        If you wish to speak with me you can contact me on [protected].
                        Hi Anand,

                        Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                        Regards,
                        Customer Support Team.
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                          G
                          Govi krishna Kaza
                          from Manuguru, Telangana
                          Feb 26, 2021
                          Resolved
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                          Resolved

                          I have went to vcare for stemcell therapy. They made me pay 53100 before the treatment. I was not staisfied with the service and wanted to discontinue after the first sitting. I asked them to deduct the cost for first sitting and refund the rest. But they are saying they wont and i need to atend all sitting. In there t&c they also have if customer is not satisfied they will refund the money. But i am asking to deduct the money for the first sitting and refund the rest. And they are not even doing that. They dont even have any customer care or anyone to reach. Vcare kukatpally- my id is KUK21020041.
                          Feb 24, 2022
                          Complaint marked as Resolved 
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          Feb 26, 2021
                          Updated by Govi krishna Kaza
                          They are saying they can't refund. I am really confused. First they wont wear masks and the treatment are not done by professionals. Vcare Kukatpally is saying to file a complaint against the management since they tried but the management is not responding. So is Vcare really this bad. I m thinking of going legally if they dont give any resolution.
                          Verified Support
                          Jan 24, 2022
                          Vcare Hair Clinic Customer Care's response
                          Hi Govi Krishna Kaza,

                          Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                          Regards,
                          Customer Support Team.
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                            Anand k07
                            Feb 25, 2021
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                            I m complain regarding refund for getting an allergy

                            If i call office, they were not even speaking. Please help me

                            Mobile number:[protected]

                            Greetings from VCARE. Your unique ID is VLR20120004. Please quote this ID in all your communications with us @ [protected]
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            No body is helped me
                            Hi Anand,

                            Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                            Regards,
                            Customer Support Team.
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                              Arun Prakash G
                              Feb 20, 2021
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                              Hi I paid my full money on October 20 and am still waiting for the treatment.
                              Customer ID : CBT19090087
                              Arun Prakash G

                              Amount Paid on 17th October 2020
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              Feb 20, 2021
                              Updated by Arun Prakash G
                              Coimbatore Vcare. Sungam branch
                              Hi Arun Prakash G,

                              Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                              Regards,
                              Customer Support Team.
                              Hi Arun Prakash G,

                              Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                              Regards,
                              Customer Support Team.
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                                M
                                MuthukumarMBA
                                Feb 19, 2021
                                Resolved
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                                Resolved

                                Address: Vcare, sungam branch, trichy road, coimbatore

                                I have take a PRP treatment in sungam branch coimbatore. I have paid full payment but i will take only one sitting they are not give appointment last 3 months i will trying to reach but did not give appointment my first sitting done before 3 months after i have trying many time but they did not respond

                                My registered mobile number
                                [protected]
                                Mar 5, 2022
                                Complaint marked as Resolved 
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2022
                                Vcare Hair Clinic Customer Care's response
                                Hi Muthukumar,

                                Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                                Regards,
                                Customer Support Team.
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                                  kamal srini
                                  from Chennai, Tamil Nadu
                                  Feb 17, 2021
                                  Resolved
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                                  Resolved

                                  Address: 8/28, Kannappan st,otteri chennai 12

                                  I had paid for hair transplantation program in annanagar branch but suddenly they said you need to go to tnagr branch for operation and there the took class about transplantation on that day they didn't give any hope and the doctor who was there she behave rude ly then we cancelled the operation it all happens in aug end till now they are not refunding my money till now so cheat in annanagar branch very cheap responsible my name is Srini and. My registration m.no.is [protected]
                                  Feb 27, 2022
                                  Complaint marked as Resolved 
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2022
                                  Vcare Hair Clinic Customer Care's response
                                  Hi Srini,

                                  Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                                  Regards,
                                  Customer Support Team.
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                                    R
                                    ramasamy rajagopal
                                    from Singānallūr, Tamil Nadu
                                    Feb 7, 2021
                                    Resolved
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                                    Resolved

                                    Good morning.
                                    I am Dr.Ramasamy from Coimbatore. My son Mr. Pranuv is taking treatment for hair fall problem from Trichy road branch, Coimbatore. When we went there on 1/2/21 for second sitting they asked us to buy an instrument for Rs42000/ for which I made the payment immediately. After getting the payment they said the machine was not available readily and they promised that the same will be delivered in two days. One week has passed now. Whenever I contact them over the phone they say that it will come in one day and they will contact me but nothing of that sort happened. This attitude makes us highly upset and unsatisfied. Kindly look into the matter and take remedial measures.
                                    Thank you
                                    Dr.Ramasamy
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    We are surprised to see your complaint. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                      Anand k07
                                      Feb 2, 2021
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                                      I m complain regarding refund for getting an allergy

                                      If i call office, they were not even speaking. Please help me

                                      Mobile number:[protected]

                                      Greetings from VCARE. Your unique ID is VLR20120004. Please quote this ID in all your communications with us @ [protected]
                                      Vcare Hair Clinic customer support has been notified about the posted complaint.
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