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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Aug 16, 2026
Complaints 440
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Vcare Hair Clinic reviews & complaints page 16

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R
rsr-bangalore
from Bengaluru, Karnataka
Jan 16, 2021
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Address: Bangalore
Website: www.vcaretrichology.com

I have been to vCare Koramangala center for anti-dandruff treatment...

On the 1st day of my visit, Dr.Vyas said they can give external treatment (on my own) however convinced me to take clinical treatment with them...looking at the price (Rupees 25000/-), i was preferring to take inhouse care but somewhat convinced by the explanation given by Dr.Vyas - He is good and explained things well

He said to pay 50% of the total treatment bill which is Rs.25000/- ...i declined that immediately but he then said to provide 10 maintenance session inclusive of same cost...i was convinced and taken the 1st session ...

Now, when i have been to their Koramangala center for the 2nd sitting, a guy differently abled denied my treatment without paying complete payment...i got quite disappointed, spoke to their area manager, customer cell, spoke to Mr.Sheriff (he is not picking up my number now)...told them to refund the balance payment (25000/6 sittings), having completed 1 session, and i said i dont need rest of the sessions...after explaining it clearly with my conversation with doctor, they have given 2nd sitting

This is really robbing someone's money...and collecting in advance without providing services - this is quite dangerous with their arrogant staffs in the reception area, especially that differently abled guy is not a fitment to face any customer, i am quite upset with such an expensive treatment and having low IQ staffing, charging 5 star rates but doesnt have qualified staff to attend and hear the customer voice

I am raising a dispute to return the payment, would never wanted to go for vcare anytine in future

Soundar
Bangalore
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2021
Vcare Hair Clinic Customer Care's response
We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
Jan 19, 2021
Updated by rsr-bangalore
The date was 15th Jan 2021 - I have already sent an email to [protected]@vcaregroup.in
Jan 19, 2021
Updated by rsr-bangalore
My entire disappointment was "denial of service" after having 50% of the fee - it was very unfair to say "we cannot provide treatment"
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    S
    Sailaja Pasupuleti
    from Delhi, Delhi
    Jan 11, 2021
    Resolved
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    Resolved

    Hi Team,

    With reference to the above subject, this is to bring to your kind notice that my son had enrolled for hair treatment and i paid 50k with out medicine cost. He completed 5 sittings. I am not happy with the result because i could not find any change in his hair.

    When i went to consult the respective and find out why there is no difference am not sure about the doctor's name who came for review she was yelling on us with out giving proper answer. Am not at all happy with the services they provided also with the behaviour. Later one lady manager came and she told sorry for what has happened. However i am not able to digest the behaviour of that lady.

    I sent mail twice to kukatpally vacre but no response till now. While taking treatment you people will talk very sweetly but when i get ossue no one is ready to assist me. Is the reputation vcare has

    I request you to provide me the permanent solution or refund my money.

    Your early response is appreciated.

    Regards,
    Sailaja
    Aug 12, 2021
    Complaint marked as Resolved 
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    Verified Support
    Jan 12, 2021
    Vcare Hair Clinic Customer Care's response
    We are surprised to see your complaint. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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      Nivethitha Jvk
      Dec 31, 2020
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      Website: [email protected]

      I want to remove unwanted hair in my full face plz send the price details about that
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Hi Nivethitha,

      Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

      Regards,
      Customer Support Team.
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        D
        Don Senthil
        Dec 27, 2020
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        Address: Thiruchendur
        Website: No

        Hello i didn't get my amount +bajaj Lona closed mail from v care..But I say they didn't reply me..
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        They didn't rply to my question.. check the photos...
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          Alamelu Gopalan
          Dec 24, 2020
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          The doctor whom I met at Ambattur branch has resigned.she conveyed that till the end of treatment the products are included within
          the biocell cost.now they are asking me to pay the money and to get the products.how can I trust this branch for treatment?
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Hi Alamelu,

          Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

          Regards,
          Customer Support Team.
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            M
            Mahes Pushpa
            Dec 23, 2020
            Resolved
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            Resolved

            Dear madam/ sir
            Customer ID CHE19110212
            Last year I was treated for hair loss in Vcare clinic in B block 7th floor, 113&114 menakampla arcade, Pondybazzar, Chennai 600017. They addvised to take advance treatment. Unfortunately, we unable to visit directly because of this pandemic situation. I am living in Sri Lanka. As that clinic promises that you can receive the treatment kits within 1 week by courier, we paid treatment money 100000 and courier charge 11 thousand. It take nearly two months still we have not receive the product. No one give any proper solutions or answer. Could you please take proper action to receive the product as soon as possible. I am in a highly frustrated state.
            Mar 1, 2022
            Complaint marked as Resolved 
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            Verified Support
            Jan 24, 2022
            Vcare Hair Clinic Customer Care's response
            Hi Mahes Pushpa,

            Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

            Regards,
            Customer Support Team.
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              Dinakar Koralla
              Dec 20, 2020
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              Hi

              My reg mob no [protected] at hyd branch

              Am staying in vijayawada now so we consulted vcare vijayawada for my wife... They suggested for Bio cell treatment and I paid Rs 46000

              In the very first session no doctor available to check her treatment status and they have given anti dandruff serum, anti dandruff shampoo, anti dandruff oil... She never had any dandruff for the past 1 year...

              I am vcare client from very long time i[censored] continue like this please refund the Amount
              Vcare Hair Clinic customer support has been notified about the posted complaint.
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                V
                Venkatesh Arige
                from Delhi, Delhi
                Dec 19, 2020
                Resolved
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                Resolved

                After my visit to the clinic during February 2020, doctor advised me to go for PRP treatment and subsequently I had undergone first session of PRP on 29.02.2020. My second sitting is not yet fixed despite making many attempts to contact Indiranagar branch. The treatment fees has already been paid and the service is not provided. No proper response received from Indiranagar branch more often than not. On a serious note, I'm writing you and if the issue is not resolved at the earliest, I will escalate the matter with consumer court forum. Despite being patient, it appears that you have taken me for granted.
                Mar 5, 2022
                Complaint marked as Resolved 
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Dec 19, 2020
                Updated by Venkatesh Arige
                After my visit to the clinic during February 2020, doctor advised me to go for PRP treatment and subsequently I had undergone first session of PRP on 29.02.2020. My second sitting is not yet fixed despite making many attempts to contact Indiranagar branch. The treatment fees has already been paid and the service is not provided. No proper response received from Indiranagar branch more often than not. On a serious note, I'm writing you and if the issue is not resolved at the earliest, I will escalate the matter with consumer court forum. Despite being patient, it appears that you have taken me for granted. VCare ID- INR 20020013. Tried calling Chennai head office to inform the on going proceedings and unable to contact due to service interruption at their end.
                Verified Support
                Jan 24, 2022
                Vcare Hair Clinic Customer Care's response
                Hi Venkatesh,

                Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                Regards,
                Customer Support Team.
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                  S
                  sara beevi
                  Dec 18, 2020
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                  Address: velacherry

                  Hi, I have visited vcare velacherry clinic on June, 2020
                  Name of the patient: Azra nasreen and has paid 3000 rs as advance for a treatment but couldnt start the treatment as Im not satisfied with the reviews of that branch hence I have wihdrawn from starting the treatment and requested for a refund/return.But its been six months and there are o updates on that.I have asked them more no.of times and submitted a letter of refund.They are not taking any action .I need my refund right now immediatley.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                    S
                    Sonu133
                    from Powai, Maharashtra
                    Dec 13, 2020
                    Resolved
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                    Address: Vellore

                    I don't like the treatment and I paid the total amount of the treatment. My unique I'd is VLR20120047. Please I want my refund as I am a student as I spent all my money to the treatment
                    Dec 14, 2020
                    Complaint marked as Resolved 
                    They called me and said no refund for that through this number 9597081092
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
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                      S
                      Sonu133
                      from Powai, Maharashtra
                      Dec 13, 2020
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                      Address: Vellore

                      I don't like the treatment
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
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                        R
                        Ramesh Chinna
                        from Powai, Maharashtra
                        Dec 6, 2020
                        Resolved
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                        Address: a s rao nagar
                        Website: telangana

                        I m suffering from hair fall problem consult by prabhas Vcare Clinc Hyderabad.Dr sundari unqualified doctor waste.It’s really very very bad service.no result.Waste of my money.I wasted money 60000 & 5months of time for this bio cell treatment.
                        My nember:[protected]
                        Please understand my problem im student 26years
                        I pay the money monthly instalment.😰😰
                        plz undurstand my problem
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        07.12.2020 - We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                          Ramesh Chinna
                          from Powai, Maharashtra
                          Dec 6, 2020
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                          Resolved

                          Address: A S Rao nagar Hyderabad
                          Website: Telangana

                          I m suffering from hair fall problem consult by prabhas Vcare Clinc Hyderabad.Dr sundari unqualified doctor waste.It’s really very very bad service.no result.Waste of my money.I wasted money 60000 & 5months of time for this bio cell treatment.
                          My nember:[protected]
                          Please understand my problem im student 26years
                          I pay the money monthly instalment.😰😰
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                            S
                            saiprashanth469
                            from Powai, Maharashtra
                            Dec 5, 2020
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                            Address: Praba’s Vcare Health Clinic Pvt LTD's 1st Floor, No 183, Sri Sai Harsha Towers, B Wing, Whitefield Main Rd, Whitefield, Bengaluru, Karnataka 560066

                            Hi My name is S. Sai Prashanth, Mobile. No: [protected], Unique ID: VSBW20030015 and I had approached Praba’s Vcare Health Clinic Pvt LTD's in Whitefield Branch, Bangalore Office at 1st Floor, No 183, Sri Sai Harsha Towers, B Wing, Whitefield Main Rd, Whitefield, Bengaluru, Karnataka 560066 for Skin Treatment (Yellow Peel Treatment- as per Dr. Sharanya suggestion).

                            I was charged a consultation fee of Rs. 650 by Dr. Sharanya who had informed me that the total cost for Yellow Peel Treatment will be about Rs. 28320 and there will be Eight sittings out of which two will be complementary. I was insisted that the payment should be made immediately as it is a package and no installment payment is permitted. Total payment I paid to Prabas Vcare is above Rs. 44000 for eight sessions which includes treatment cost and for prescribed products.

                            On 14th March I paid the entire amount of Rs. 28320 and after paying the amount my treatment was carried by Dr. Sharanya. In the 7th session, date: Nov 1st, 2020 due to Doctor negligence or might be some other reason the chemical peel treatment went wrong and my skin on my face was burned (Photos are attached for your reference). Doctor suggested me to use silverex ointment from medical shops and I followed it. The burned skin left heavy scars on my face.
                            The people in Whitefield branch are totally money oriented instead of service providing, always at every session they suggested, irritated me to take other treatments along with yellow peel treatment. Dr. Sharanya not even service oriented always claims false promises to my treatment.
                            I approached Vcare for the sake of my ongoing marriage proposals and because of this now am not able to show my face with scars. However I didn’t got much improvement even after completing the entire sessions that doesn’t worth my money Rs. 44000 paid.
                            I want Vcare to return back my Rs. 28320 & the amount spent for products and ointments, creams around Rs. 16000 Total= Rs. 44000 and my not even ready to take any further treatment with Vcare. So I want my Rs. 44000 back & also to file a consumer complaint against VCARE & their staffs.
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 07, 2020
                            Vcare Hair Clinic Customer Care's response
                            Hi Sai Prashanth,
                            We have forwarded your complaint to the concerned team.
                            We will get back to you shortly with a positive response.
                            Thank you.
                            Dec 18, 2020
                            Updated by saiprashanth469
                            Since 2 weeks I didn't received any reply from Vcare. Please can you update the status of my complaint raised
                            Since 2 weeks I didn't received any reply after the post of vcare over here. Please can you update status of my complaint raised.
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                              Jelestin Raju
                              Dec 1, 2020
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                              Resolved

                              Address: TNager, Chennai

                              Dear Sir/Mam,

                              I am taking biocell treatment from your clinic in TNager branch. I have expensed more than 75, 000/- but still didn’t get the result from your treatment. I am very disappointed in this treatment. I have been devoted client of your hair clinic and I hope you will take my complaint seriously...
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
                              We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                Pavan976416
                                Nov 27, 2020
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                                Sir I take treatment from parbha v care.com i take only 2setting and pay 18000 from my cridit card ..pls refund my amount or send me some products of same amount ...ur men are very rude they can't help us and only Manet making machine they are
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                28.11.2020 - We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                  Anjalkumar
                                  Nov 27, 2020
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                                  Address: Halasuru. Bangalore

                                  Iam anjal from indira nagar. My sister going vcare clinic from indira nagar
                                  Was treatment yellow fel. Total 6visit
                                  All redy 4 visit over 4 visit face allergic full ...was v care center compilet for three days . Doctors or staffs not resbosble sir plz for complient resied.
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  28.11.2020 - We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                    Gurram madhusudhan
                                    from Hyderabad, Telangana
                                    Nov 23, 2020
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                                    Address: 13-4-752/2, near jainmandir, karwan, Hyderabad, telangana
                                    Website: Consumer complaints

                                    I came your vcare for just tan removal on my face. They did something session on my face, before session I asked for doctor nitisha any side effects, but she said no side effects you will get 100 percent results... I hve with proof also... After few days again they did one more session my face became a over white... Later on my face lite lite pimples are coming out.. I approached Dr she said bcz of your body heat might be pimples are coming out... Again few days later pimples are growing big size... Again I approached but she said same story... After that my face was completely became a infection type... I approched branch manager, doctors they are not responding anything... After few days later Dr pratyusha said because you have too much of dandruff on your head that's y the pimples are coming out, I want know one point hear without chckng dandruff and all how your vcare doctors(nitisha) started treatment on my face before happened this situation...Dr pratyusha has suggested me to take again some sessions on hair now... I have taken all essentials for hair now... I hve used everything but again prblm was solving.. I hve waited 2 months, I raised a complaint to headoffice Dr preethi has called me I said I will give you some sessions on your face it will get normal face again.. And but she said u will take 3 months products I said ok... The sessions are going 1, 2, 3, 4, 5 (five)sesions are did but I did not get zero percent results on my face... This is the treatments you are doing for clients just you are cheting for people and taking money... On sep I wnt to branch and said Ifor branch manger I want to stop my treatment no need to continue...he said ok you will write and give a letter for we discontinuing further sessions...he said you will refund in one month...i hve waited and I went after one month again he saying you will get your refund within 45 day... But now he is saying it's under process... This is issue gng on vcare branches just you are foolishing clients... I need my refund amount If not get money.. I will give a complaint in consumer court with all documentproofs...
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    23.11.2020 - We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                      Palani10
                                      Nov 23, 2020
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                                      Please appoint male therapist in Tirunelveli branch to treat male clients.
                                      Vcare Hair Clinic customer support has been notified about the posted complaint.
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                                        sowndarya balakrishnan
                                        from Mumbai, Maharashtra
                                        Nov 19, 2020
                                        Resolved
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                                        Resolved

                                        Address: saibaba colony

                                        I have Hair fall problem and Approached to Vcare RSpuram Initially they explained about their various treatments after the master hair check-up I decided to go with the HRT cost 14, 000, I have paid 2500 as an advance and paid the first payment 5830 and undergone the first sitting. when I am going for second sitting they are said that you have paid for the maintenance and provided the maintenance treatment in 3rd sitting I have given them an written complaint but no use, during my 4th sitting I have enquired the cost for the maintenance sitting billed for me they told as 5600 something Till now from October I am asking for a refund but no use. The management answer is very lethargic. I have provided them all statements thrice.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                                        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate this and get back to you with the best resolution.
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