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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Nov 18, 2025
Complaints 433
Resolved
199
Unresolved
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Vcare Hair Clinic reviews & complaints page 16

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S
sowndarya balakrishnan
from Mumbai, Maharashtra
Nov 19, 2020
Resolved
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Address: saibaba colony

I have Hair fall problem and Approached to Vcare RSpuram Initially they explained about their various treatments after the master hair check-up I decided to go with the HRT cost 14, 000, I have paid 2500 as an advance and paid the first payment 5830 and undergone the first sitting. when I am going for second sitting they are said that you have paid for the maintenance and provided the maintenance treatment in 3rd sitting I have given them an written complaint but no use, during my 4th sitting I have enquired the cost for the maintenance sitting billed for me they told as 5600 something Till now from October I am asking for a refund but no use. The management answer is very lethargic. I have provided them all statements thrice.
Aug 5, 2021
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate this and get back to you with the best resolution.
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    Saravanan Saroo
    Nov 19, 2020
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    I have been undergoing PRP and Biocell treatment from Vcare Chennai (ambattur). They have charged me around 1lakh as of now and it's been a year since I have been in to this. The results have been zero and the baldness has been increased rather being decreased.. apart from the treatment cost, I have been spending around 50000 for medicine alone. It's of complete waste.

    I need a strong answer to this and a remedy for my loss.
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
    I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

    I want you also please share your complaints to them. Please email your complaints.

    [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

    If you wish to speak with me you can contact me on [protected].
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      mcarun
      from Bengaluru, Karnataka
      Nov 18, 2020
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      Dear vcare team,

      I have recently enrolled in a hair treatment at Salem branch vcare clinic. Got the discounted price for the combined package of PRP(5 sessions) and CHRT(8 sessions) treatment and I have made my payment for rs.70000 plus I have bought Vcare products for 3320rs.
      Since I'm working in Bangalore and my hometown is Salem they told me that I could enroll anywhere and take the treatment from wherever I want. It was all good till the 1st HRT sitting. The person who did my sitting was very good.
      So they mentioned that from next sitting onwards, they themselves will call and fix the appointments after 15 days. If not, all I have to do is to call the clinic a day prior and book an appointment wherever I want. 24th Oct 2020 i took my 1st sitting, now it's been almost a month.
      I never got a single call from vcare once the payment was done.

      I have been calling the branch since the last one week to fix an appointment for the 1st PRP session. The first person said that, due to the festive season, none is around. I called after diwali and nobody answered my call. Then I called the front desk for an update. He explained how PRP sessions are done at the vcare branch, that they will only call the dermatologist when the count reaches 30 people and still there aren't enough people so I will have to wait for my turn.
      Why should I wait for 30 people? This is ridiculous.

      Anyway I called the manager and explained the situation (the one who called me 20 times for my payment), he said that he is no longer part of vcare anymore, he just left the job. Again i called back to the unanswered person they informed that dermatologists were too busy due to festival season so they could not fix the appointment. But now they are back so will fix the appointment and call me back. Here again it's been four days since diwali I'm waiting for the call.

      If I have to struggle so much for my second sitting then I couldn't imagine for the rest of the treatment sessions. Hence

      Dear Vcare team, I have my own problems to deal with, I am deeply unsatisfied with your customer support and services. So it would be really great if you could consider this as my biggest request and repay my payment after deducting the 1sitting charges.

      SLM20090199


      Thanks,
      Arun
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Verified Support
      Nov 20, 2020
      Vcare Hair Clinic Customer Care's response
      We will investigate this and get back to you with the best resolution.
      Dec 28, 2020
      Updated by mcarun
      I don't know why this takes this long to resolve this issue. I called to Salem branch manager Mr.Navanithan on December 3rd, 2020 he promised me that he has raised a ticket, i will get call from accounts team in 10 days and my refund will be processed in 90 days, but i didn't get any call or confirmation so i directly visited Salem branch on 20th December and i waited for 1 hour.
      Mr.Giri (introduced himself as acting manager) said that my refund isn't processed yet, he asked me to write a letter so that he will process my refund immediately in 90 days. Here i'm attaching the letter he asked me to write. Its already been 3 months, please return my money without dragging further.

      Best Regards,
      Arun

      Feb 12, 2021
      Updated by mcarun
      Really you guys are still investigating it?
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        S
        Sathyatnc
        Nov 18, 2020
        Resolved
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        Address: No:84b,srp koil Street, Agaram, peravallur,chennai -82

        I have went to Anna Nagar vcare through TV Advertisement for checking hair transplant details. They told to pay 1.21 lakhs for hair transplant. After confirming date on September 1st week I have paid my amount. Jury was the lady in Anna Nagar vcare who co-ordinate with me. After I have paid my amount branch manager Mohammed basith informed like there is no date available this month only October you can take. In. October month I have given 6 dates but they told no date available for that also and provided October end Tuesday. I have informed Tuesday I am not willing to take give any other day. Mohammed basith again you have wait for another month. They have wasted my two months time. My marriage has been fixed now and asking for refund. Anna Nagar branch manager informed like we will not provide refund. I have told I will raise complaint he spoke rudely wherever you complaint it will come to me only. We will not provide any refund. I have raised complaint through head office and got regional manager number and still following her from one month for refund. She informed like I have spoke to operation s team they will contact you. I did not receive any call from them. Again I have reached her and following fro one month. She told Diwali leave and all. I don't know when I will receive my amount.
        Vcare is total fraud. Still paying amount they will speak nicely after that there way of response was not good and speaking rudely as well. I have all there call recording s of Anna Nagar branch manager and Regional Manager if anybody responding to this complaint I can forward to them. Please someone respond to get my amount back

        Thanks,
        Sathya
        [protected]
        Aug 12, 2021
        Complaint marked as Resolved 
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        Verified Support
        Nov 20, 2020
        Vcare Hair Clinic Customer Care's response
        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
        Hi Team,

        Customer ID : ANR19110131
        I have followed up with the Vcare team, they have processed refund amount they have mentioned. Its been 8 months from now. Still i did not get my amount back. Only i have paid amount.
        INR - 49, 800 /-
        I did not taken Hair transplant treatment. I don't know why this much delay in refund the amount to customer.
        With in a second you people getting amount from customer. I have paid amount in september month. Its going to be one year still i did not get my amount back. I don't know why management is this much negligible.

        Thanks,
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          Surya Tej25
          Nov 14, 2020
          Resolved
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          Resolved

          I have pid 85k to gachibowli and till now reciept was nt recieved and my treatment was on hold due to thistle
          Aug 9, 2021
          Complaint marked as Resolved 
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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            S
            Sathishakshankumar DA
            Nov 10, 2020
            Resolved
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            Resolved

            Address: Trichy

            Hai sir past one and half years, I continued the treatment in vcare hair clinic at TRICHY branch, PRP and medicine More and more, no use simply waste, I pay the bill near by Rs 1, 20, 000/-, prp 4 sitting completed, I told the doctor, MAM, no improvement in my hair growth, doctor said sir your treatment is completed, further treatment continue, you pay the money first, I say mam, past treatment, I am not gain a result, doctor and staff members told improper and irresponsible answer, I feel very discredit able, shameless. My ID SATHISHKUMAR, MOBILE PHONE :[protected].. Please check it my bio data about your TRICHY branch..
            THANKING you
            Aug 9, 2021
            Complaint marked as Resolved 
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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              Elango Rajendran
              Nov 4, 2020
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              Address: Salem

              I joined as a customer in salem branch Vcare Hair Clinic in the Mar-2020, Customer id: SLM20030171, because of my job transfer I can't start the treatment from the beginning. I paid some amount while I joined. Many time I approached the branch about this (amount return back), but I couldn't get proper response from the branch (even they didn't pick the phone calls).Kindly make the process of amount return back and do the needful to me.
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              Verified Support
              Nov 09, 2020
              Vcare Hair Clinic Customer Care's response
              Thank you for sharing your information, our team will get back to you soon with the right solution.
              Nov 30, 2020
              Updated by Elango Rajendran
              This is the update compliant, i already posted complaint in Nov 4, 2020 but still now i didn't get any response from the branch side. In between i spoke to the v care manager of salem branch and he used to reply not a responsible way. Kindly do some necessary action regarding this issue and make them to do the refund of payment as soon as possible.
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                crazyjes
                Oct 30, 2020
                Resolved
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                Resolved

                Address: TIRUNELVELI. near muthamil hospital

                I have contacted V care through wtsapp.I had a call from v care .They said now you could see vcare in tirunelveli. Fare for master checkup was at discount rate .I had met the vcare at tirunelveli they said master checkup rate is 575.I paid it.After master checkup one clinical agent told me about Fare details of treatment.I had opted rs7700 for dandruff problem.they said if you paid today you will get 15%discount.so I paid rs6545.i thought amount of treatment was over .So I have to come and get treatment.but after one sitting they gave me 3products costed rs 1080.i felt I was cheated..then I consoled myself it was over.But after 2nd sitting they gave product costed 3500 of anti dandruff serum..I got irritated and felt cheated again that I just paid 6545 on the day I had visited VCARE for getting 15%discount..but just 2sitting they sold costed 3500+1080 ..it is the worst incident I had . you(VCARE) gave a false Fare and discount to customer and cheated ..There is no transparency in your service.amount for treatment is 6500 .I lost 5000 just for your products.you have to clearly given the full fare details about treatment .clinical agent only addressing the fare details..WHY YOU didn't noticed the fare details
                Aug 6, 2021
                Complaint marked as Resolved 
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Verified Support
                Nov 09, 2020
                Vcare Hair Clinic Customer Care's response
                We are surprised to see your review. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                  Ramesh Chinna
                  from Powai, Maharashtra
                  Oct 29, 2020
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                  Address: As rai nagar

                  I have already been to here, I have paid almost 40, 000 to my hair growth and all other problems of hair but I haven't seen any improvement it is totally fake.
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
                  I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                  I want you also please share your complaints to them. Please email your complaints.

                  [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                  If you wish to speak with me you can contact me on [protected].
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                    Anbarasan Pandi
                    Oct 28, 2020
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                    Address: Madurai

                    I have paid money in Oct 2 2020 where as it was said to be paid Rs 1.25 Lacks, During Payment it was said the Operation will be held in 1 month, but they are now saying after am asking for update it will be after Diwali. where as they said there is no Doctor. Again i said i am ready to go to any other V care center where as they are not fine with it also. Then they asked me to talk to their higher official who is the Worst Human, who never replied after several Follow ups. now am asking for refund no one is even replying or Picking up the Phone.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                      Rajesh30.m
                      Oct 28, 2020
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                      Address: porur
                      Website: consumer complaints

                      Hi this is maria rajesh i am already complaint about prp treatment not given result .after discussion with clinic they said this far prp can give result and not every person get result from prp treatment this is your unfortunate plz consider cpr treatment.but but i am told not intrested cpr so they give 5 sitting mesotherapy but mesotherapy also not satisfied me they only focing on how to sell product to customer and eagerly how to add more customer to fake offer so i am very disappointed from v care so i am going share my story to my fb, instagram, youtube and whats app and also i am going to ask my frides plz share to others to prevent from v care

                      So far i spend money for v care 1lack
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 28, 2020
                      Vcare Hair Clinic Customer Care's response
                      We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
                      Nov 02, 2020
                      Updated by Rajesh30.m
                      [protected]
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                        venketraman
                        Oct 26, 2020
                        Resolved
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                        Address: tirupur

                        Hair vital tablet not provided during the course of my treatment.. Without medicine treatment continued.. This followup totally dissatisfied.. Please consider this earlier..
                        I am taking treatment in sungam branch coimbatore.
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                          Sukumar Konda
                          Oct 15, 2020
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                          Money refund process

                          I have paid 16048/- to vcare for the hair treatment in one go. Team said no treat ment the will be provided for this condition due to some rashes in scalp after one week. The manager of Hanmakonda branch assured that money will be re funded within two months in Nov2019. Now it's already one year. Please tell me how I need to proceed with this. Branch manager not responding.Saying it's delay from Chennai branch I don't what you people are...
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                          Sukumar Konda
                          Oct 14, 2020
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                          Address: Hanuman Nagar, Hanamkonda, Warangal - 506001 (Near KU Cross)

                          I have paid 16048/- to vcare for the hair treatment in one go. Team said no treat ment the will be provided for this condition due to some rashes in scalp after one week. The manager of Hanmakonda branch assured that money will be re funded within two months in Nov2019. Now it's already coming to one year. Branch manager not responding.Saying it's delay from Chennai branch I don't what you people are doing. Worst doctor's are there in warangal branch.
                          +1 photos
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          Oct 14, 2020
                          Updated by Sukumar Konda
                          I have paid amount before my treatment started and I have not done any sittings. Please refund my money plz

                          Verified Support
                          Oct 28, 2020
                          Vcare Hair Clinic Customer Care's response
                          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
                          Nov 02, 2020
                          Updated by Sukumar Konda
                          I don't know client I'd because treatment didn't started. Mobile number : [protected]
                          Nov 02, 2020
                          Updated by Sukumar Konda
                          I don't know client I'd. Mobile number : [protected]. Date of visit : 10/10/2019
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                            revathihari
                            Oct 14, 2020
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                            Address: v.care, : 2nd Floor, KPS Shopping Arcade Old Gowri Krishna Hotel Madi, Pazhanganatham to Maadakkulam main Rd, Road, Madurai, Tamil Nadu 625010

                            We have taken 4 session o[censored]ltra whitening treatment on last month, we didnt have result, and no one responding in a proper way, we requesting for a refund amount 28000/-, as we paid
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                              mohamed imthias
                              Oct 13, 2020
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                              Resolved

                              Address: Salem
                              Website: Vcare website

                              Hi This is Mohamed Imithias I just applied loan to take hair treatment from your clinic. But unfortunately I met with an accident during my first sitting. After that I've not attended single sitting due to my health condition. Since September 2019 till I started claiming for loan cancelation. I contacted Mr.Deepak, Mr.Bala.Mr.lingeshwaran finally Mr.shanmugaraj but they are also haven't any provided any solution so far . I really disappointed regarding your customer service.

                              I approached it in right way . This is the way you treat your customers . Without approval how could I able to cancel the loan. Finally my loan also got over and I've shared Noc to Mr.Lingesh, so I request you to process my refund on priority

                              Thanks in advance
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 28, 2020
                              Vcare Hair Clinic Customer Care's response
                              We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                                prakashvasu19911991
                                from Chengalpattu, Tamil Nadu
                                Oct 11, 2020
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                                Resolved

                                Address: Coimbatore
                                Website: www.vcaretricology.com

                                I got hair transplant in vcare, coimbatore. But i got no result of the treatment for the cost of 1.5 lakh.

                                Rajeshwari is the person who attend me and he give treatment to me by other lady surgeon.

                                After treatment i have visited vcare every month, but she keep on wants me to spend money and make her target achieve thats it... i become fool on spending everytime...

                                Pls help in this regard
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
                                cbt18090323
                                We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
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                                  Pravi A
                                  Oct 2, 2020
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                                  Hi I am A. Pravi, porur client, I have already complaint on jan 2020, regarding forgery of sign and hrt treatment. That corporate lady told, we accept the fault, I will check it, you will be refunded with 12, 000 in cheque as soon as possible. My company will call u in February, you can go and collect the cheque nearby. Still the case is not resolved. I don't know whether the cheque will be cleared or not if they give, I am worried.They are telling to wait. Corona they are telling as reason. But March only lockdown started, but they told, they will refund the amount by feb. Now the salon is open, still they are processing the payment. What's happening, are they playing with clients?
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.
                                  I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

                                  I want you also please share your complaints to them. Please email your complaints.

                                  [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

                                  If you wish to speak with me you can contact me on [protected].
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                                    Arunkumarbdms
                                    Sep 17, 2020
                                    Resolved
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                                    Resolved

                                    Refund regards

                                    Address: [email protected]

                                    I m. Arunkumar, s/o. Late. K. T. S. Mani, residing at 78, mullai nagar, orikkai, kanchipuram town and i am the chairman and correspondent, running a matriculation school under the name and style of bharathidasan matriculation higher secondary school, at orikkai, kanchipuram. Our school is recognized by the state of tamil nadu and our school is esteemed institution and having high regard among the public in and around kanchipuram district....
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                                    S.Vivek Raj
                                    from Coimbatore, Tamil Nadu
                                    Sep 11, 2020
                                    Resolved
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                                    Resolved

                                    Customer id - fun17070017

                                    Three months back i received call from, coimbatore, sungam branch vcare clinic dr. Rajalakshmi.

                                    After discussion with her i visited vcare clinic she's recommended prp treatment for my hair fall,

                                    As per vcare package
                                    (Prp - 4 sittings + mesotherapy - 6 sittings) total rs - 36000/-
                                    I paid rs 24000/- on two dues (1st due rs 19500/- paid on (20/6/20 second due rs 6000/- on 9/7/20) & also i bought the excluded package medicine for rs 2000/-

                                    Till now around 3 months got over. But no one treatment had started i called many times to dr. Rajalakshmi she's continuously postponed the treatment date.

                                    Then 20 days back dr. Rajalakshmi called and told me, your prp treatment is ready but dermatologist is not available so i recommend bds dentist doctor...

                                    After saying this im totally afraid & disappointed regarding vcare treatment...

                                    I don't know how can dentist give skin treatment???
                                    No one vcare authorized dermatologist's available in coimbatore city???

                                    After 10 days vcare coimbatore organizer called & i told all regarding this same,
                                    He's apologized & promised before september 1st week will arrange proper dermatologist doctor,

                                    But till he's not arranging then,

                                    I complained vcare sungam branch, coimbatore incharge, vcare customer care & vcare feedback team, vcare mail, also but no use.

                                    Right now am not interested & having fear to start my hair treatment in vcare so return my rs 24000/- as soon as possible.
                                    Mar 1, 2022
                                    Complaint marked as Resolved 
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 28, 2022
                                    Vcare Hair Clinic Customer Care's response
                                    Hi Vivek Raj,

                                    Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

                                    Regards,
                                    Customer Support Team.
                                    Helpful
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