Vcare Hair Clinic Complaints & Reviews

I have been undergoing PRP and Biocell treatment from Vcare Chennai (ambattur). They have charged me around 1lakh as of now and it's been a year since I have been in to this. The results have been zero and the baldness has been increased rather being decreased.. apart from the treatment cost, I have been spending around 50000 for medicine alone. It's of complete waste.

I need a strong answer to this and a remedy for my loss.

Dear vcare team,

I have recently enrolled in a hair treatment at Salem branch vcare clinic. Got the discounted price for the combined package of PRP(5 sessions) and CHRT(8 sessions) treatment and I have made my payment for rs.70000 plus I have bought Vcare products for 3320rs.
Since I'm working in Bangalore and my hometown is Salem they told me that I could enroll anywhere and take the treatment from wherever I want. It was all good till the 1st HRT sitting. The person who did my sitting was very good.
So they mentioned that from next sitting onwards, they themselves will call and fix the appointments after 15 days. If not, all I have to do is to call the clinic a day prior and book an appointment wherever I want. 24th Oct 2020 i took my 1st sitting, now it's been almost a month.
I never got a single call from vcare once the payment was done.

I have been calling the branch since the last one week to fix an appointment for the 1st PRP session. The first person said that, due to the festive season, none is around. I called after diwali and nobody answered my call. Then I called the front desk for an update. He explained how PRP sessions are done at the vcare branch, that they will only call the dermatologist when the count reaches 30 people and still there aren't enough people so I will have to wait for my turn.
Why should I wait for 30 people? This is ridiculous.

Anyway I called the manager and explained the situation (the one who called me 20 times for my payment), he said that he is no longer part of vcare anymore, he just left the job. Again i called back to the unanswered person they informed that dermatologists were too busy due to festival season so they could not fix the appointment. But now they are back so will fix the appointment and call me back. Here again it's been four days since diwali I'm waiting for the call.

If I have to struggle so much for my second sitting then I couldn't imagine for the rest of the treatment sessions. Hence

Dear Vcare team, I have my own problems to deal with, I am deeply unsatisfied with your customer support and services. So it would be really great if you could consider this as my biggest request and repay my payment after deducting the 1sitting charges.

SLM20090199


Thanks,
Arun

I have went to Anna Nagar vcare through TV Advertisement for checking hair transplant details. They told to pay 1.21 lakhs for hair transplant. After confirming date on September 1st week I have paid my amount. Jury was the lady in Anna Nagar vcare who co-ordinate with me. After I have paid my amount branch manager Mohammed basith informed like there is no date available this month only October you can take. In. October month I have given 6 dates but they told no date available for that also and provided October end Tuesday. I have informed Tuesday I am not willing to take give any other day. Mohammed basith again you have wait for another month. They have wasted my two months time. My marriage has been fixed now and asking for refund. Anna Nagar branch manager informed like we will not provide refund. I have told I will raise complaint he spoke rudely wherever you complaint it will come to me only. We will not provide any refund. I have raised complaint through head office and got regional manager number and still following her from one month for refund. She informed like I have spoke to operation s team they will contact you. I did not receive any call from them. Again I have reached her and following fro one month. She told Diwali leave and all. I don't know when I will receive my amount.
Vcare is total fraud. Still paying amount they will speak nicely after that there way of response was not good and speaking rudely as well. I have all there call recording s of Anna Nagar branch manager and Regional Manager if anybody responding to this complaint I can forward to them. Please someone respond to get my amount back

Thanks,
Sathya
[protected]

I have pid 85k to gachibowli and till now reciept was nt recieved and my treatment was on hold due to thistle

Hai sir past one and half years, I continued the treatment in vcare hair clinic at TRICHY branch, PRP and medicine More and more, no use simply waste, I pay the bill near by Rs 1, 20, 000/-, prp 4 sitting completed, I told the doctor, MAM, no improvement in my hair growth, doctor said sir your treatment is completed, further treatment continue, you pay the money first, I say mam, past treatment, I am not gain a result, doctor and staff members told improper and irresponsible answer, I feel very discredit able, shameless. My ID SATHISHKUMAR, MOBILE PHONE :[protected].. Please check it my bio data about your TRICHY branch..
THANKING you

I joined as a customer in salem branch Vcare Hair Clinic in the Mar-2020, Customer id: SLM20030171, because of my job transfer I can't start the treatment from the beginning. I paid some amount while I joined. Many time I approached the branch about this (amount return back), but I couldn't get proper response from the branch (even they didn't pick the phone calls).Kindly make the process of amount return back and do the needful to me.

I have contacted V care through wtsapp.I had a call from v care .They said now you could see vcare in tirunelveli. Fare for master checkup was at discount rate .I had met the vcare at tirunelveli they said master checkup rate is 575.I paid it.After master checkup one clinical agent told me about Fare details of treatment.I had opted rs7700 for dandruff problem.they said if you paid today you will get 15%discount.so I paid rs6545.i thought amount of treatment was over .So I have to come and get treatment.but after one sitting they gave me 3products costed rs 1080.i felt I was cheated..then I consoled myself it was over.But after 2nd sitting they gave product costed 3500 of anti dandruff serum..I got irritated and felt cheated again that I just paid 6545 on the day I had visited VCARE for getting 15%discount..but just 2sitting they sold costed 3500+1080 ..it is the worst incident I had . you(VCARE) gave a false Fare and discount to customer and cheated ..There is no transparency in your service.amount for treatment is 6500 .I lost 5000 just for your products.you have to clearly given the full fare details about treatment .clinical agent only addressing the fare details..WHY YOU didn't noticed the fare details

I have already been to here, I have paid almost 40, 000 to my hair growth and all other problems of hair but I haven't seen any improvement it is totally fake.

I have paid money in Oct 2 2020 where as it was said to be paid Rs 1.25 Lacks, During Payment it was said the Operation will be held in 1 month, but they are now saying after am asking for update it will be after Diwali. where as they said there is no Doctor. Again i said i am ready to go to any other V care center where as they are not fine with it also. Then they asked me to talk to their higher official who is the Worst Human, who never replied after several Follow ups. now am asking for refund no one is even replying or Picking up the Phone.

Hi this is maria rajesh i am already complaint about prp treatment not given result .after discussion with clinic they said this far prp can give result and not every person get result from prp treatment this is your unfortunate plz consider cpr treatment.but but i am told not intrested cpr so they give 5 sitting mesotherapy but mesotherapy also not satisfied me they only focing on how to sell product to customer and eagerly how to add more customer to fake offer so i am very disappointed from v care so i am going share my story to my fb, instagram, youtube and whats app and also i am going to ask my frides plz share to others to prevent from v care

So far i spend money for v care 1lack

Hair vital tablet not provided during the course of my treatment.. Without medicine treatment continued.. This followup totally dissatisfied.. Please consider this earlier..
I am taking treatment in sungam branch coimbatore.

I have paid 16048/- to vcare for the hair treatment in one go. Team said no treat ment the will be provided for this condition due to some rashes in scalp after one week. The manager of Hanmakonda branch assured that money will be re funded within two months in Nov2019. Now it's already one year. Please tell me how I need to proceed with this. Branch manager not responding.Saying it's delay from Chennai branch I don't what you people are doing. Please refund my money.

I have paid 16048/- to vcare for the hair treatment in one go. Team said no treat ment the will be provided for this condition due to some rashes in scalp after one week. The manager of Hanmakonda branch assured that money will be re funded within two months in Nov2019. Now it's already coming to one year. Branch manager not responding.Saying it's delay from Chennai branch I don't what you people are doing. Worst doctor's are there in warangal branch.

We have taken 4 session o[censored]ltra whitening treatment on last month, we didnt have result, and no one responding in a proper way, we requesting for a refund amount 28000/-, as we paid

Hi This is Mohamed Imithias I just applied loan to take hair treatment from your clinic. But unfortunately I met with an accident during my first sitting. After that I've not attended single sitting due to my health condition. Since September 2019 till I started claiming for loan cancelation. I contacted Mr.Deepak, Mr.Bala.Mr.lingeshwaran finally Mr.shanmugaraj but they are also haven't any provided any solution so far . I really disappointed regarding your customer service.

I approached it in right way . This is the way you treat your customers . Without approval how could I able to cancel the loan. Finally my loan also got over and I've shared Noc to Mr.Lingesh, so I request you to process my refund on priority

Thanks in advance

I got hair transplant in vcare, coimbatore. But i got no result of the treatment for the cost of 1.5 lakh.

Rajeshwari is the person who attend me and he give treatment to me by other lady surgeon.

After treatment i have visited vcare every month, but she keep on wants me to spend money and make her target achieve thats it... i become fool on spending everytime...

Pls help in this regard

Hi I am A. Pravi, porur client, I have already complaint on jan 2020, regarding forgery of sign and hrt treatment. That corporate lady told, we accept the fault, I will check it, you will be refunded with 12, 000 in cheque as soon as possible. My company will call u in February, you can go and collect the cheque nearby. Still the case is not resolved. I don't know whether the cheque will be cleared or not if they give, I am worried.They are telling to wait. Corona they are telling as reason. But March only lockdown started, but they told, they will refund the amount by feb. Now the salon is open, still they are processing the payment. What's happening, are they playing with clients?

I m. Arunkumar, s/o. Late. K. T. S. Mani, residing at 78, mullai nagar, orikkai, kanchipuram town and i am the chairman and correspondent, running a matriculation school under the name and style of bharathidasan matriculation higher secondary school, at orikkai, kanchipuram. Our school is recognized by the state of tamil nadu and our school is esteemed institution and having high regard among the public in and around kanchipuram district. There are about 7000 students are studying in our school. Our school is also securing 100% result continuously in both s. S. L. C. & higher secondary course.

Myself and my school secretary mr. Ramesh saw your advertisement and believe that you are one of the reputed and pioneer in treating hair and skin related problems because you used to advertise extensively in print, visual and online media. On the trust and confidence on your part we had contacted you at first instance on 31/08/2015 for consultation. I was attended by one dr. Bavya as a consulting doctor who was worked in your hospital. As a doctor she advised me to undergo activated follicular transplantation – delta – session for his hair treatment.

I was assigned customer code anr 15080165 and the total treatment package was fixed at rs. 4, 10, 400/- which included tax also. We also paid a sum of rs. 5, 000/- under receipt no. Anr/am516/s/000120 dated: 31/08/2015 as advance

On 14/09/2015 your staff have contacted me through phone and asked me to present at the clinic for treatment the next day. Your staff have also insisted me to pay the balance amount of rs. 4, 95, 000/- (Rs. 3, 60, 000/- for aft + rs. 3500/- per day for 15 months + tax) as cash at once. Accordingly i was paid rs. 4, 95, 000/- cash to your representative by name, m. Shanmugaraja on 14/09/2015 at my residence stated above
As per the advised by your staff i was physically present with mr. Ramesh at your operation theatre hospital situated in t. Nagar in order to undergo treatment. As usual you have taken blood and urine samples of me and tested the same before treatment. On testing you have disclosed that sugar level was very high and so no operation can be done and advised me to take medical treatment for diabetes and then come for the treatment.

Only on your disclosure we came to know about the same and then undergoing treatment for the same. My diabetes consultant was advised that my hair related problem was due to diabetes and he need not to worry for the same. There after my decided not to undergo medical treatment under your institution. So we contacted your staff dr bavya many times personally to refund the total amount of rs. 5, 00, 000/- paid by me. But no responsible answer comes from your mouth so for.

Finally my secretary mr. Ramesh met your manager on 07.02.2020 at new branch for the refund and we sent mail twice as he request ([protected]@vcaretrichology.com) for the better result. Kindly do the needful for us as soon as possible.

I herewith attached my bill and cash receipt for your reference.

Thanking you

Arunkumar. M
Chairman,
Bharathidasan matric hr sec school,
Kanchipuram.
[protected]

Customer id - fun17070017

Three months back i received call from, coimbatore, sungam branch vcare clinic dr. Rajalakshmi.

After discussion with her i visited vcare clinic she's recommended prp treatment for my hair fall,

As per vcare package
(Prp - 4 sittings + mesotherapy - 6 sittings) total rs - 36000/-
I paid rs 24000/- on two dues (1st due rs 19500/- paid on (20/6/20 second due rs 6000/- on 9/7/20) & also i bought the excluded package medicine for rs 2000/-

Till now around 3 months got over. But no one treatment had started i called many times to dr. Rajalakshmi she's continuously postponed the treatment date.

Then 20 days back dr. Rajalakshmi called and told me, your prp treatment is ready but dermatologist is not available so i recommend bds dentist doctor...

After saying this im totally afraid & disappointed regarding vcare treatment...

I don't know how can dentist give skin treatment???
No one vcare authorized dermatologist's available in coimbatore city???

After 10 days vcare coimbatore organizer called & i told all regarding this same,
He's apologized & promised before september 1st week will arrange proper dermatologist doctor,

But till he's not arranging then,

I complained vcare sungam branch, coimbatore incharge, vcare customer care & vcare feedback team, vcare mail, also but no use.

Right now am not interested & having fear to start my hair treatment in vcare so return my rs 24000/- as soon as possible.

Three months back i received call from coimbatore, sungam branch vcare clinic dr. Rajalakshmi.

After discussion with her i visited vcare clinic she's recommended prp treatment for my hair fall,

As per vcare package
(Prp - 4 sittings + mesotherapy - 6 sittings) total rs - 36000/-
I paid rs 24000/- on two dues (1st due rs 19500/- paid on (20/6/20 second due rs 6000/- on 9/7/20) & also i bought the excluded package medicine for rs 2000/-

Till now around 3 months got over. But no one treatment had started i called many times to dr. Rajalakshmi she's continuously postponed the treatment date.

Then 20 days back dr. Rajalakshmi called and told me, your prp treatment is ready but dermatologist is not available so i recommend bds dentist doctor...

After saying this im totally afraid & disappointed regarding vcare treatment...

I don't know how can dentist give skin treatment???
No one vcare authorized dermatologist's available in coimbatore city???

After 10 days vcare coimbatore organizer called & i told all regarding this same,
He's apologized & promised before september 1st week will arrange proper dermatologist doctor,

But till he's not arranging then i complained vcare sungam branch, coimbatore incharge, vcare customer care & vcare feedback team, vcare mail, also but no use.

Right now am not interested & having fear to start my hair treatment in vcare so return my rs 24000/- as soon as possible.