| Address: Coimbatore, Sungam. |
Three months back i received call from coimbatore, sungam branch vcare clinic dr. Rajalakshmi.
After discussion with her i visited vcare clinic she's recommended prp treatment for my hair fall,
As per vcare package
(Prp - 4 sittings + mesotherapy - 6 sittings) total rs - 36000/-
I paid rs 24000/- on two dues (1st due rs 19500/- paid on (20/6/20 second due rs 6000/- on 9/7/20) & also i bought the excluded package medicine for rs 2000/-
Till now around 3 months got over. But no one treatment had started i called many times to dr. Rajalakshmi she's continuously postponed the treatment date.
Then 20 days back dr. Rajalakshmi called and told me, your prp treatment is ready but dermatologist is not available so i recommend bds dentist doctor...
After saying this im totally afraid & disappointed regarding vcare treatment...
I don't know how can dentist give skin treatment???
No one vcare authorized dermatologist's available in coimbatore city???
After 10 days vcare coimbatore organizer called & i told all regarding this same,
He's apologized & promised before september 1st week will arrange proper dermatologist doctor,
But till he's not arranging then i complained vcare sungam branch, coimbatore incharge, vcare customer care & vcare feedback team, vcare mail, also but no use.
Right now am not interested & having fear to start my hair treatment in vcare so return my rs 24000/- as soon as possible.
Sep 11, 2020
Complaint marked as Resolved
Vcare Hair Clinic customer support has been notified about the posted complaint.
Sep 12, 2020
Updated by S.Vivek Raj Am not get any Solution from Vcare (Call's, Mail, & message) but my Complaints Status Show's (Complaint marked as Resolved)
Now again i submitted my Complaint & Noted my Vcare Consumer ID for your kind reference
Thank you ...
Verified Support
Oct 28, 2020
Vcare Hair Clinic Customer Care's response we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in . We will investigate on this and get back to you with the best resolution.