Vcare Hair Clinic Complaints & Reviews

I had hair loos problem, so i visited v care salem branch, i felt very happy while taking the treatment initially, but at the end of the result i am totally disappointed with results and service, your people promised me that my hair loss and thin hair will be solved within two sittings of taking prp, but actually it’s not happening still now. And i am sure i maintained good diet recommend by the consultant from the v care

And branch people were focused on to sell the product to the customer and not ready to solve the problem and i would like the say what are factors your people not focusing, and they took pictures of scalp on every segment except lost segment due to there is no improvement and they advised me come after 10days to take the pictures

ø initially they took hair condition test after that they did not analysed

ø they don’t have any clarity about why the dandruff and thin hair is not reduced

ø they don’t have idea about which shampoo and oil its suitable for the customer

ø one consultant said use derma roller daily wise and another one said weekly 3 times

I need help from you regarding my transactions done on 13th, June 2020. Actually I ordered some vCare items through an online website to my current living address Germany. I tried to pay the amount from my Credit card and I got an error message (Transaction failed and contact webadmin team for further queries) during payment at online website. That's why I tried another 2 times because of failed transaction error message and received the same error message 3 times on a row at an online application.

But after some time, I got email notifications from you saying that payment has been made successfully from my credit card and the same amount has been debited from my account. Surprisingly, I have not seen any order created at an online vCare website. But how this could happen with successful payment. Looks strange to me, this is not fair to the online users and confused with error messages at online Application and deducted amount later.

I would like to cancel all my following orders(which are with payment success Acknowledgement) and requesting you to cancel my orders in case it is processing the backend and return my debited amount to the same account. I hope you understand my current situation. You do not have any direct customer care number for complaing about online payments issue.
I reached out to the useless customer care numbers Contact : +[protected] / 41(they hold me for 5 minutes to transfer my call to the respective payments department and afterthat they have diconnected my call many time) or unresponsive email address [protected]@vcaretrichology.com.
Please do not play with the online customers amount.

Email notifications from vCare Team:

vcaretrichology.com - Payment Success Acknowledgement ::[protected]
vcaretrichology.com - Payment Success Acknowledgement ::[protected]
vcaretrichology.com - Payment Success Acknowledgement ::[protected]

Good evening sir,
I l. Jyothi staying at uppal beerapagadda hyderabad, 23 rd march i visited prabha's vcare health clininc at malakpet, dilsukhnagar branch, hyderabad, taken hair test your doctor covenced me hrt package and payed 14160 (Fourteen thousand one hundred sixty rupees) and i have not taken any treatement but now under covid -19 situation is critical in money point of view iam verry bad situation no job no food requesting you to please refund my amount
Thanking you

I am mrs. Hemalatha iyer from mumbai. I had on 31st may 2020 had a online telephonic consultation with dr. Kamakshi after paying consultation fees of rs. 300/-. I was asked by the doctor to go for rtk kit for rs. 20, 000/-. I was told by dr. Kamakshi that this was the offer rate only for that day and that i should make use of it. I believed her words and transferred online rs. 20, 000/-. Immediately. I am suffering from health problems and thought of consulting my doctor whether i could go for this treatment which also involved taking internal medication. Since my doctor advised against the above treatment, i requested dr. Kamakshi to cancel the order which she said is not possible. I was subsequently asked to speak to dharshini in this connection. There were few conversations and exchange of messages onwhatsapp which are self explanatory. I was left with no option but to go for the package since she said that there is no policy of refund in vcare. Subsequently, i received the invoice which had reflected my address incorrectly. I was later told that the consignment has been despatched and since there was no home delivery in mumbai i need to collect it from the courier by visiting their office personally.. Today when i had sent a whatsapp message to dharshini to enquire about the status of the courier, i was sent a whatsapp message by darshini stating that all cargo flights are cancelled and the consignment has to go through land transit only. From the exchange of messages you will observe that dharshini totally gave all false information. When my daughter in law spoke to her this morning she never allowed her to speak and was very rude and disconnected the call. This shows how customers are taken for granted and cheated by vcare. I sincerely request that strict action be taken against vcare and the concerned employees who besides being rude and arrogant, disconnected the phone. I need an immediate solution to this problem failing which i will be forced to initiate further necessary action against vcare for this shoddy treatment.

Dr. Ms. Swathi chowdhary trichologist from vijayawada benz circle branch was
Treating myself past few days under chrk hair growth treatment on may 10th my medication was completed she is preferred new medication with some extra costly medicines around 9k due to lockdown i'm unable to reach the hospital she is convincing that the medicines will reach you at home please pay the payment including courrier service charge medicines are not delivered at my home past 14days i'm asking her continuously through phone call she is always trying to convince past 3days she is ignoring my phone call and she was cheated me this is not at all good for a well reputated firms like this please resolve this issue instantly otherwise we will see in consumer court.

Myself and my mom took skin treatment in vcare and they suggested a kit for us and they told 2kit for me and one kit for my mom and they charged accordingly with negotiation.
Initially they gave 1kit for me and 1kit for my mom and while they give they said another kit i'll give once this cream gets over.
Now they refusing to give.

Now they saying am misunderstood with their terms.

They are cheat and fraud

I got treatment by MS.Nasreen Velachery v care...my face become too dark now...i got a scars on my face...i need a immidate refund...my wedding got cancelled due this treatment.i want my money to refund soon.i spoke with concerns there were no response done by the team.i got too much of scars on my face...i have all the bills and photos

I visited Vcare clinic for hair loss treatment consultation in February. I just wanted to get consultation/to find out what was the reason behind hairfall. The doctor advised that i have to take their treatments straightaway. The cost was a bit too much and I was a hit hesitant. The doctor said there are three different packages, one for controlling hairfall, one for controlling hairfall and promoting some hair growth and the third one for excessive hair growth. I got the second kit as my hair fall was starting to worry me at that point. The doctor gave me 4 kits to be used for 6 months. I paid 30, 000 Rs for this. I asked her what if my hairfall increased after using these products. She advised that all the products are natural and there will be no side effects whatsoever. I started using them early March. I got in touch with the doctor after one month of the treatment as my hairfall had increased at that point. She advised its just the week hairs falling. Now after 7 weeks my hairfall has increased tremendously, my hair has thinned to 1/3rd of what i had 6 weeks ago and i can see patches all over my head. I have stopped using their products completely. After just a week of not using their products, hairfall is back to normal. I definitely need a refund of my money as i need to see a hair specialist here to fix the damage vcare has done for my hair.

I have travelled almost 40km to clinic by seeing advertisment and details told by customer care of vcare member, in clinic after paying consultation fee 650 they have revealed price list just rs 21000 just rs100000. But, in advertisement they have mentioned just rs. 89 if you people reveal the original price in your websites, only intresed peaople will approach you. Because of you people i wasted my time, my money. This is very bad part of you people.

Refund my money
Reference no;31263
Ebs no[protected]
Iam need refund my money
Always i call yourself no of times
So u let me taken the immediate action
Mobile no [protected]

Refund my money
Reference no;31263
Ebs no[protected]
Iam need refund my money
Always i call yourself no of times
So u let me taken the immediate action
Mobile no [protected]   replace all

Dear manegment

Aap ko batay ja raha h ki aap k hospital me anjali arun agarwal 27.02.2020 ko bharti huya the or inko 28.02.2020 ko discharge kiya in 2 dino k doran dr rakeah shishodiya ne only ek bar visit kiya but but manegment ne 2 dino ki visit k paise liya dr shishodiya ka single visit ka 1200 he but in manegment me 2 din ka amount liya h jab ki sir ne olny 1 din visit kiya h

Regrads
Pawan rana

On feb 16th 2020- i went for a hair checkup in vcare payimg rs.850/- for the checkup. After the analysis they forced me to take advanced treatment which costed 40000/- and asked me to pay 5000/- as advance right then to block the amount for treatment. They never told me that the advance amount was non-refundable. I decided to take the treatment later. But they are not ready to refund my money and are talking rudely when asked for the refund policy. Im attaching my bill too. Please help me get my rs.5000/- advance money back.

I visted the vcare clinic yesterday and paid for the hair analysis. After analysing they suggested a treatment and used my fear against me as a marketing tool. They didn't give time to think and come back. The entire treatment they suggested was worth 40k. They asked me to pay 5k as advance. The very next day i. E today, i asked for the refund of the advance as i am not able to afford the treatment cost. They are very rude and are not giving any alternatives for refund. I need my 5k back. I had really high expectations on vcare but now they just ended up loosing my trust behaving unprofessional with me.

Hi... I'm ranjith from sivakasi in virudhunagar district... I have pores in my face i went to madurai vcare hair clinic.. They said, u should take max.3 sittings... I said to them, yah ok.. I pay for first sittings and after i will pay remaining sittings... They said no.. This is an offer. So u can pay full amount... I trusted them because of their speech and mind washing me.. That's why i paid full amount for 3 sittings. And i done 2 sittings. But i have never seen single improvement... And i called to them... They said u can take min.10 sittings.. First you can pay amount and confirm your package and you can pay full amount bacause of this is an offer.. That time i got angry on them.. I told to them... I don't want nothing... Give me my money first for 3rd section... They said no... We won't give refund... You can take treatment... They ordered me... They wants only money.. Don't want customer satisfaction...# vcare... I tried many times.. But they didn't pickup my call... Now i'm in out of india that's why couldn't go there.. Plz.. Refund my money for 3rd section only.

Vcare the worst clinic with false promises they will tell you that improvement after 3 months of treatment
Which yields zero results and vcare guys wont even respond when i am telling you from the start 😡
The most irresponsible staff ever with zero liability and on every visit you will make sure i pay atleast 2 to 5 k

They will also claims that bill will be 17 to 20 k which will lead to 30k.

I had made an online purchase of hair oil from this company on november 12, 2019 vide ebs payment id:[protected]. The merchant reference number allotted was 30917. Post the online payment of inr 858/- done by me, i never received the consignment!

I wrote them a mail on november 26, 2010 on their mail id: [protected]@vcareherbalconcepts.com, continuously messaged them on their business whatsapp number: +91 [protected] on nov 24, 26, 28, december 14, 2019 & the latest message was sent by me on january 4, 2020. The whatsapp messages are being read but no reply comes from their end. Absolute silence from their end.

I also tried reaching them on[protected] several times during the months of november, december 2019. But the calls never went through! I have left messages on their website contact section but the same story.

There is absolutely no response.

I request you to get the company to deliver the consignment for which i paid for on november 12, 2019.

I am thinakaran senram,

I had treatment in v care clinic madurai branch, i received the report & mention that i have suffered from androgenetic alopecia due to hereditary issue, i don't understand how did they find that mention issue just through trichoscan,

They didn't take any test except trichoscan, trichoscan will give the information of density of the hair, etc, but it never give the nutrition result of scalp & hair,

How trichoscan will find the genetic issue, even in my family nobody don't have baldness,

I have doubt their treatment process,

V care cheating the people

Hi friends, i am pravi, customer in porur branch vcare. I went for general check up for hair. I was given the patient form to fill up. I filled up page 1 and 2 and signed. I didn't sign in terms and conditilns they had done it, it is not my sign (After taking photocopy i came to know). They did hair check up and told me to wait in reception. I waited for 10 mins latter was called in. A pregnant lady, so called doctor was sitting. She told me, she had seen the report, ur foliclues are good, but for psoriasis starting stage. There are treatment for this. She told all the packages details, starting from 25, 000 till 50, 000. She told we have skin peeling treatment for rs. 10, 000 per sitting. 8 sittings are enough. We won't suggest for everyone. 25, 000 for 6 sittings, hrt treatment. She explained me everything. Latter she told take it soon, or ur hair will fall in patches. I got scared and paid rs. 15, 000. Later i was taken to a room, some lady therapist named pavithra, whose education was in schooling applied some oil and told me to leave. I traveled with that oil in bus. I used to travel in bus alone for long distance due to work. But in patient form, they had filled up i will frequently wear helmet and travel. How to travel in bus wearing helmet. Report or bills were not given to me. Later i consulted with my doctor, she told u have only few dandruff and i guarantee u that u don't have psoriasis and all. Later i saw all the reviews, vcare was fake and money minded, dont go. I got fed up and told doctor. She told, they won't repay, so for spent money u do. So i went for 1st sitting, they told did, in between another client was there, with her mother, she was also taking the same treatment for rs. 15, 000 of 6 sittings and she got black patches in her skin using the goat milk soap. I didn't want to continue the treatment. I was given 3 supplements and goat milk soap. Later my beautionist told small patches of baldness was there in two places, hair won't grow. I got scared and told i will stop. Later i called vcare to stop my treatment and return my money. They told me come, i went. New management lady was, sitting i told the reason and i want to stop. She told till last week we were repaying, this week suddenly management told not to repay. I told, u won't settle my bills or not even show my reports. How to take up. Then she told i will, tell the doctor to show the report. I went to a room, one small girl, she wasn't a doctor, wearing a coat and was sitting. Explaining me the report. I took photocopy. She told u have little dandruff, we will make it cure. I asked about all the package details doctor written in that report. The report is still with them. She told this peeling and hrt treatment will be very useful for hair treatment, peeling will b very usefull. I confirmed that she is not a doctor, all are lairs. Still they are calling for general check up from other branches too. Few days later i called and spoke to pavithra, she almost yelled and laughed at me, for me asking them to repay back. I saw the sign forgery too. This is the actual face of vcare clinic. I suggest my friends not to treat there anymore, waste of time and money. Home remedy is best. Natural is best. I don't know how they advertising so much. I want my money back. I feel it's not a clinic, it's a salon.

Hi,

I am meghana. I and my brother took treatment for dandruff and heavy hairloss from bangalore whitefield branch of vcare and both o[censored]s are still having dandruff and haif loss and there is no hair growth. We have wasted nearly 1.5 lakhs together and no result. We trusted them so much that we followed everything they said and purchased everything. The staff is also not good. I have wasted all my money by taking loan. Hope they will solve my issue immediately.

Regards,
Meghana

I had taken treatment in vcare paying 50000rs bio cell treatment, i consulted vcare for hair loss and baldness, before consulting a vcare i am worried about slightly bald spots and also i have hair volume. For that i consulted vcare for hair growth doctor suggested me to take treatment i was doubted because i need to pay more money but that management use to call everyday i make me to pay 50000rs, i thought maybe results will be good. After treatment i started with heavy hairfall even my balspots got increased😭😭 vcare really worst clinc vcare is fraud.