Vedantu — Not refunding the fees as promised

Address:	HSR layout bangalore.
Website:	Www.vedantu.com

We withdrew from the reading program on the 6th of June 2021 after the 1st class, because the communication skills of the teacher and methodology was bad. I was promised a refund within 20 to 25 days. I have whatsapp messages from the employees of vedantu stating the same. But now after more than 45 days they are refusing to refund the money, and have not responded to my email. I just get one reply saying they will come back with a resolution, but they won't tell when they will get back, and are not giving the money.
Not one single phone call. I have been following up, and nobody wants to talk or email.
I just want the money back, because they promptly stopped the classes on the 6th, but kept the money. We have paid from my daughter's education fund, and the pandemic has hit our income very badly.