Address: | Vistar Arcade, 3rd Floor, 1081, 14th Main Rd, Sector 3, HSR Layout, Bengaluru, Karnataka 560102 | Website: | www.vedantu.com |
Our child had signed up for a coding program with Vedantu, for which the course & teacher were not engaging. The child was not interested & just did not like to attend the sessions. We gave the feedback & Vedantu came back positively to work on it & asked to change the course as an alternative. Thinking it was a one off situation we signed up for a English Program called Expanding English Fluency. To our surprise the sessions were more into learning the basics of English & no expanding. Gave the feedback & asked for a change in Level thinking this is a basic level & the next level should be more into expanding in the language. The Coordinator did not reply back for over a month. We made alternate arrangements for our child & asked for a refund. They promptly reply that I am not eligible for a refund. That my account is not eligible for a refund. If I dont take what they give me I have to leave & there is nothing else they can do about it. This is the future of my child...will I wait for a month to have them come back or rather get the help needed. We paid 54000 inr for these courses & its not a small amount. It is an investment we made for the future of our child. Was this information helpful? |