Vedantu — Syllabus not provided so I ask for refund

Address:vistar arcade, D.no. 1081, 3rd floor, 14th main road, sector 3, HSR layout, Bengaluru, karnataka 560102
Website:vedantu.com

Doi: 26 aug 2020
Client no.: [protected] / [protected]
Vedantu counselors rohit, sagar, chirag, raj repeatedly contacted via phone calls to my wife and child for admission in vedantu online classes for courses named ntse, olympiad, dr. Homi bhabha and class 8th cbse academic courses daily at least 3 classes till jun 2021 and also promised that if courses will not helpful then within 15 days they will return registration fee - rupee 6000.00. Later on i came in contact with them and paid registration fee on 26 aug 2020. But after payment i checked that they cheated. Only one or two class was on alternate days for class 8th. No competitive courses for ntse, olympiad and homi bhabha and validity was till 31 mar 21. On the next day i asked for refund and they raised a ticket number for refund on 29 aug 2020 and also promised for refund but closed after 10-12 days without refund.

Refund amount: rupee 6000.00 only
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Sep 29, 2020
Updated by pawan05
Vedantu replied that they will not refund the amount since their counsellors have not given in written for 15 days refund policy, it was only discussed telephonically. Sir conversation was recorded on my cell phone but that record got deleted. Sir how can the deleted call record be restored, if there is any procedure please share here.
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    vistar arcade, D.no. 1081, 3rd floor, 14th main road, sector 3, HSR layout, Bengaluru, karnataka 560102
    India
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