[Resolved] Vefro — Delivery of returned product | |||||
This is regarding the purchase of Doc martin, Bravo LT/ Blanco white, size 8 from vefro which was delivered on 4th may 2017 and i requested for a size 9. The product was collected on 11th May'17 and delivered to Delhi on 15th May'17. Order ID is #7245 and tracking id :[protected] and Exchange Tracking ID:[protected]. I would like to know by when i will receive the product ? Please Note: I have also written a mail ( Vefro and Doc Martin ) but there was no reply and submitted a query through their website to Vefro. The shoe is not used. Please look into the matter at the earliest or i will have to proceed legally. Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved The complaint is resolved. I wrote an email to Vefro and Doc Martin regarding the shoe ( Mention every thing in detail like Order Number and Tracking Number etc.. ) which makes it easy for them to resolve and act accordingly. Also i had a chat with Drishti, Associate Customer Delight from Doc Martin which was helpful. All i can say is " Patience " and write them email every 1 or 2 week and also submit a complaint on this forum. Vefro customer support has been notified about the posted complaint. | |||||
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