Vefro — refund

Address:	New Delhi, Delhi
Website:	Doc Martin

I asked about refund a month ago, the return was also picked up a month ago and no refund has been submitted.i think people of the company are taking me for granted and this is really silly.i ordered a pair of shoes but the quality was below average and it was also a defective product.i asked for refund so they didn't gave me a response.i later onn got a reply that shoes r dirty.but then i said the shoes were not dirty and if so might the delivery guy made it so.i asked for pictures of my shoes also...but no reply again.they said that 200 will be deducted for delivery service .i said ok but atleast send me the remaining amount.i sincerely want consumer guys to getmy money back as customer shouldn't be serviced like that