Velex Logistics Pvt Ltd — Pan card not delivered even after 50 working days

Velex logistics is the worst courier service I have ever seen till now. My newly generated pan card was dispatched by NSDL through velex logistics pvt Ltd on 18 Oct 2021 . But it is undelivered till now. The delivery boy picks ups the call very rarely and if he answers the call he says it will be delivered by tomorrow but he didn't. It looks like that he doesn't have any pressure from company to deliver couriers on time...I am very tired of the company service. My locality area is (om nagar meethapur badarpur new Delhi-110044).
Plz take some action against him .
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Inconvenience caused is highly regretted. Kindly provide us with your PAN/Acknowledgement number to check the status.
We are still waiting for your response. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

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