Venus Home Appliances Complaints & Reviews

On jan 26th i put forth that my lg tv is not working, contacted nagapattinam venus to complaint where i bought it.in my 1st call, very lethargic reply from the shop (Wait for 4 days).in my 2nd call shop manager spoke & a complaint has been raised. Technician took my tv on feb 02 they took away to service centre. Still now don't know what's d bug in it. (Even lg tv technician s jus rolling on d time) & no response from venus electronics, nagapattinam...

I have bought a 200 litre solar water heater, materials were arrived. I booked a call for installation. They told me to come installtion, i arranged plumber for help. But they did not come, not attended my phone call. On evening they told to come next day. I spent rs.1200 to plumbers. On next day their person called at 7.30 am to come for installation, i again called 1 plumber. At 11 pm they called me and told not able to come today. I called...

Hello, everyone this is jajal this side. I have a complain regarding your product. This month i brought water heater. Before we start use there is some problem in it. I can not use your water heater. I dont know what happen inside. I realy totaly belive your products that why i brought it. Please this my humble request if it is possible you replace your product or send someone to repair it as soon as possible....

Made a mistake of buying venus geyser as it started leaking so lodged a complaint[protected] and thier person came today but on checking he said tank is leaking which is not repairable and asked to go for a new geyser i was shocked that product quality is so bad that it cant even be repaired but the real shock was when he asked to pay 207/- for showing face and telling that it is a pice of junk now this a open loot customer who already stands...

I have bought your 10gl model serial no [protected] water heater on dec 2016. I roughly used on the starting of 2017 winter only. Within 3 months continuous usage in nov it found coil got burnt. After calling & reminding continuously one of your service engineer replaced the same at the end of nov. Now in feb '18 again it is not working. Irrespective of my continuous follow up from monday no one visited for service.
If you are not...

Gayzer (Magma) is not working for the past two days. The eb supply is in order. Only fault in the gayzer, which has to be set right. Please depute a service engineer to rectify the fault. The water heater was purchased on 14.10.2015 at venus electronics, fort station road, trichy-620002.. The serial number 010gv [protected]. Since it is winter now, hot water is required for bathing. Please send your representative early. Rajappa [protected]...

Not working at all, the power indicator on the body is not showing anything.
Electrician checked our power line (Plug point board) and found power is coming till the plug point. Internally there must be some problem for which it is not working at all. Tried to docket the complaint, which was either busy or not been attended by your operators.
Absolutely disgusting for any new client, which can damage your market share as it...

I buy a new geezer on the month of november it was not working from the month of december no one can come and not repair from company side it was very shame from company side no one can't come when i call them they telling after 2 days next tommarow they are cheating just for a month geezer was go under repair such a waste and cheap accessories are placeing in products...

I buy venus water heater 3l lava on 7th feb, 2016. This product is yet on warranty and i complaint for this from 1 week 3-4 times but yet the company sent no one to solve the issue.
Which type of company is this? They dont care for their credit also?
In water heater everything is ready from outside but it was not making the hot water.
Send me the service provider to resolve my issue or i will put away your water heater....

Hello all,

Address of the venus electronics store
1, west power house road
Near north coimbatore flyover
Coimbatore-641012

Fradulent manager name: sakthivel and murugesan
Contact number of irresponsible manger sakthivel: [protected]

Purchase of bosch washing machine:

In the above mentioned store, we have purchased the bosch washing machine series-4, 6.5...

Hello team venus,

I had purchased venus water heater model w/h 10 lt splash gl for inr.7300/- from vetri - velacherry, we were told by the sales staff at vetri - velacherry that this particular model is the best and fast selling model (Though expensive) we still bought it. Despite being just 11 months old, every now and then the heater is not working. Yesterday one of your service staff had come and said that it has just tripped...

Please send service engineer for repairing of it. That was purchased on jan2014 at ongole 10 ltrs capacity model splash. But your tall free number not lifting by any one,. I called several times, i mailed for given mail id also.
Your response for customer call is very very poor,

We as a strong believer of the brand of venus was highly disappointed. Atleast for regain the faith, respond as early possitively
br...

The element of the geyser has to be replaced and we are facing issues with it. No proper response from the team as the service team is stating that material is not there in the service center and it will take seven days to come from the company.
Kindly replace my geyser as its under warranty if the service cannot be given from the team..
Very bad service from the team. We are not happy at all....

I have purchased a venus 15 l water heater in jan and the product lasted only 8 months. i have called the customer care service for more than 20 times and wrote them e mails and still no response. the dealer has no idea about the customer care. the product is still under warranty and the service person refuse to come home. i feel cheated. please never buy this venus products better go for some better brands....

I purchased the water purifier on 23/11/2015.
From last one month the water purifier giving water high in TDS. family members have fallen ill due to consumption o[censored]ntreated water given by faulty appliance.
Even after many repeated calls to customer care service numbers, no one has bothered to make a visit and change the filter/membrane.
They keep saying, they will come for service but no one turns up.
It's the...

Dear Consumer forum,

myself ananth kumar,
we have purchased a venus gas heater at nellore, andhrapradesh in last september 2015 and we had a problem with heater on july 19 2016 so i logged a online complaint and the reference number is[protected] their service person visited and said that there is a issue with sensor and need to replace a new one we have waited almost a month and called back the same person but he...

Sir, I have purchased a Venus Geyser From their dealer TIRUMALA AGENCIES, 20-1-21/A, Bendlamitta, Ongole (AP) (tel no [protected]) on[protected]. Since July2015 Geyser is not working properly. I have lodged the comp to VENUS co as well as dealer, but still the problem is same. This month i have lodged the comp on 5 & 21-11-15, so far attended...

Dear Sir,

We had purchase 35 Ltrs. Venus Heavy Duty Geyser from Ramdeo Enterprises vide bill no. CR/13118 dated 24.04.2009 of Venus Brand.

We had made complain to Venus service centre vide complain no. 003619 date 28.11.2009, 003887 dated 07.12.2009, 004039 dated 10.12.209 and 004357 dated 18.12.2009. Fresh complain was made vide complain no CL279 dated 26/12/2009 but till date nothing had been done. We are not...

I BOUGHT VENUS SPLASH WATER HEATER FROM MAIN DEALER OF LUCKNOW.ITS PLSTIC BODY DEVELOPED CRACK.I MADE COMPLAINTS TO DEALER&CO. THEY CHARGED 450/- WHICH IS NOT JUSTIFIED.CO. SHOULD LOOK TO IT....

I bought a Venus Gyser around a year back which did not work for more that 2-3 days. I made thousads of calls to the local service center[protected] and even spoke with the owner of the Service Center(Mr Sushil Kaushik). The people at the service center either blankly refused to come over for the service or just gave me the service request number which was never processed. I have also spoken with the head office at +91-044-... and another...