Vera Developers Pvt. Ltd. — reminder letter - request for a refund (application no. - applam[protected]

Dear ma'am/sir,

Kindly refer to the commitment that was made on "04-nov-2019" by your company (Vera developers pvt. Ltd.) through official mail.
Copy for the same has attached for ready reference.

In the mail, it is mentioned very clearly that if your said project was not approved by sbi within 3 months (From "04-nov-2019" to "03-feb-2020"), then your company shall refund my 100% of the amount paid to vera developers immediately without any deductions.

However, i have waited since 05 months and sent multiple emails in request to intimate the reason for the prolonged delay in obtaining the loan approval from the sbi bank.

But unfortunately, no official reply has been received from your side for the extended delay.

Later on, it was enquired from the sbi bank on "23-april-2020" by the undersigned and found that the sbi bank had already rejected your file for loan approval almost 02 months ago that was never disclosed to undersigned by you or any of lokawas co 's representatives till date.

Hence, i was deeply disappointed with the act that a false assurance was given by your company to wait for more months without any purpose.

I'm harassed mentally by your company that takes advantage of my patience.

The suppression of truth and giving false assurance to your esteemed customers is an unlawful act that has been viewed very seriously and has highly disheartened me.

I am sorry to say that your company has failed to keep its commitment and has lost the customer's faith.

Therefore, i request you to kindly refund my full amount of rs 5, 52, 975/- (Five lakh fifty two thousand nine hundred seventy-five rupees) with interest at the earliest.

I would be obliged if you look into the matter personally and arrange my refund at the earliest.

Regards
Kuljinder singh
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Jun 22, 2020
Updated by KuljinderSinghDhimaan
Company - Vera Developers Pvt. Ltd.
Project Name - LOK AWAS
Site Office - Sector 74 A, Sahibzada Ajit Singh Nagar, Punjab 140307
Website - https://www.lokawas.com/
CEO - Ms. Rajni Mehra
Mobile No. - +91 [protected]
CSM - Mr. Ankush Vohra
Contact No. - +91 [protected],[protected]

Corporate Office –
Old Kalka Road, Park Street,
Near Patiala Chowk, Zirakpur
Punjab – 140603

Registered Office –
Bura Gujjar Road, Kotli Devan,
Teh. Distt – Shri Muktsar Sahib
Punjab – 152026
Jul 23, 2020
Updated by KuljinderSinghDhimaan
Subject - Request for a refund (Application No. - APPLAD/000313/19-20)

Date - 23-July-2020

Company - VERA DEVELOPERS PRIVATE LIMITED
Project Name - LOKAWAS Mohali
Address - Sector 74 A (Near TDI Club House), Sahibzada Ajit Singh Nagar Mohali, Punjab
Pincode (160055)

Dear Ma'am/Sir,

1. This letter shall serve as a repeated request to refund my full amount of Rs 5, 52, 975/- (Five Lakh Fifty Two Thousand Nine Hundred Seventy-Five Rupees) with interest at the earliest.

2. As you already know, I have sent multiple reminders to you regarding my refund. But unfortunately, I didn't receive any intimation from you about the confirmation date when the amount will be refunded.

3. Since I have waited for eight months till the date "23 July 20". But I have failed to understand why it takes so long to resolve my concern. Although, Your company has already failed to keep its commitment that was made on "04 Nov 2019" by official mail.

4. Due to the COVID-19 crisis, I have already lost my job and have no source of income left. My whole family is financially dependent on me.

5. So, It is a humble request to you kindly understand my genuine problem and refund the said amount at the earliest.

I shall appreciate an immediate reply.

Regards
Kuljinder Singh
Complaint comments 

Comments

Date - 21-Sep-2020

Company - M/S Vera Developers Private Limited
Project Name - LOK AWAS Mohali
Site Office - Sector 74 A (Near TDIClub House), Sahibzada Ajit Singh Nagar Mohali, Punjab
Pincode (160055)

Dear Ma'am/Sir,

1. This letter shall serve as a repeated request to refund my full amount of Rs 5, 52, 975/- (Five Lakh Fifty Two Thousand Nine Hundred Seventy-Five Rupees) with interest at the earliest.

2. As you know, I had already withdrawn my application no. APPLAM[protected] from your project "LOK AWAS" in "May-2020".
The reason was the failure of commitment that was made on "04-Nov-2019" by your company.

3. Sadly, I had lost my trust in your company due to the following reasons:

False assurance was given by your company to get the loan approved from SBI within 03 months. Unfortunately, I waited for more than (10) months and did not receive any intimated reason from you for the prolonged delay and uncertainty.

Without getting the loan sanctioned from SBI, your company sent a demand letter dated 11.03.2020 and reminder letters dated (17.05.2020, 03.06.2020, 18.06.2020, 08.07.2020, 05.08.2020, and 24.08.2020) to make the payment of the outstanding amount.

Your company also forced me to make the payment for the outstanding amount of Rs 2, 65, 428 within 15 days email dated 19.06.2020 against the terms and spirit of the agreement.

4. Besides, due to the COVID-19 Crisis, I have lost my job and have no source of income left. My whole family is financially dependent on me.

5. It is my hard-earned money that I have already paid (25% BSP) to your company as per your instructions.

6. Therefore, It is a humble request to you kindly refund the said amount at the earliest.

Your cooperation in this regard shall be highly appreciated.

Regards
Kuljinder Singh

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