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I booked a ticket from Indore to Pune for today and when I bought it the bus I saw that the pictures were clearly different from the bus. The condition of the bus was so pathetic that sheets were very dirty. The curtains were gross and it was very close to phobic. The photo showed that bus had windows but in reality the bus didn't had windows. It felt like the bus seats were like coffin. When I asked the operator to change my seats he refused and started abusing. He never changed it and then he stopped at a very bad place for washroom break. So I had to get down from the bus and go back to my home. I want the refund for the ticket. I was 60 km away from my city and I had to pay for a cab to pick me up from that location. It was very desserted and there was no one around but the bus condition was so pathetic that I felt sick and I had to get down. I couldn't travel further. I had to pay the money for the cab and I lost the money on the ticket.
I want refund for ticket.
Below are the details about buses.
Dear Passenger, Bus Journey details from Indore to Pune on 17/03/2024 are PNR: 4855572, Seat No: 1L, 2L, Boarding:Radisson Square Near Indian Oil Petrol Pump at 09:20 PM, Address:Radisson Square, City Bus Stop, Bus No: MP30P5002 and Driver details: Gopal (Volvo / Ac), [protected], Sanju Scania, [protected] and Checking Inspector: and Pickup Url: -- https://www.vermatravelsindia.com, Helpline:[protected], Stage Contact number: - BITLA SOFTWARE PRIVATE LIMITED - BITLA SOFTWARE PRIVATE LIMITED Was this information helpful? | 
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