Vero Moda — Not getting any reply, my refund is pending

Hi team,

I have tried multiple times to connect on customer care of vero moda. I have returned three products which i ordered from vero moda site and now they are not replying me and it's been so many days they are not refunding my money. I want money in my source payment bank account. I think they should give me status update whatever it is.
Thanks
Anu