Vfs Global — Courier Assurance Fee

Hi There,

Without informing and consent, VFS charged me an extra amount of 165 rupees EACH for the convenience fee and 770 rupees EACH for the courier assurance fee for me and my 1.5 year old Son.

Samyak Vats - Appointment Reference Number FRB[protected]

Sonam Swati - Appointment Reference Number FRB[protected]

I need a total refund of 1, 870 rupees and a written apology from VFS for this cunning attempt to overcharge me.

Sonam Swati and Samyak Vats
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Complaint comments 


This 'courier assurance fee" by VFS is just an insurance cover for the courier. Nobody needs to get this, because if the passport/visa is lost during dispatch, its not like they will give you a new one. They will just give you some money ( which is likely to be very very low). So nobody should take this. An explanation in hindi is found here: https://www.youtube.com/watch?v=f5E0Dl0CNGU&t=530s

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