Vfs Global — More than 3 months delay in refund processing

Address:

VFS Global New Delhi Cannaught Place

I had filed for a visa application on 19th April 2022 with VFS Global and it got rejected because they processed my application incorrectly
Now it has been more than 2.5 months but they keep misguiding me and not giving me correct information about my refund of visa fees. They keep telling me that they are processing the refund but it has been more than 2 months and I don't get any concrete answer from them.
People like Mr Pramod sitting in such offices are making things difficult for people like me.