Vi — Sim Activation after porting from jio to vi

I got a new Vi sim card on 4/8/22. I was told that the sim will be activated within 2 days and then I have to dial 59050 for tele verification. I have tried for more than 3 days - but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59050 for tele verification. Vi customer care so far has been of zero use.