Vi Complaints & Reviews

Number reported by unknown person to law enforcement agency for deactivating it without my consent or permission for vi number [protected] in July 2025. kindly look into this urgently and ask concern department to activate this number as it belongs to me and not to the person who has reported this number illegally....

My unlimited plan on 03 Jun 25 for 28 days. Stopped from today. Please restart immediately. Plan valid upto 30 Jun25....

Sir/madam
I beg to say that
I was recharged last night In my contact number. By mistake I recharged in other wrong number then I want to refund my payment.
Order number is [protected].
UPI ref number is[protected].
I request to you please refund my payment.
Thankyou...

Since VI is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit vi showroom. Showroom people saying that i have plan with...

Mene 199 wala recharge Krna tha lekin 269 wala hogea hai plz help me...

I got a new Vi sim card on 4/8/22. I was told that the sim will be activated within 2 days and then I have to dial 59050 for tele verification. I have tried for more than 3 days - but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59050 for tele verification. Vi customer care so far has been of zero use....

[protected] - I am a VI Datacard customer from past 5 years.The Data connection is so slow that I cannot watch Netflix or Amazon on my Television and also I am unable to connect my office VPN using the VI Datacard whereas all of this works absolutely fine with the Airtel Fibre at my home.
The staff at VI Gallery checked the connection and found it was working fine when connected to the mobile but that does not help me since my mobile...

Dear team,
I called the VI customer service manier times regarding my area network, they always stated me that the network work is under process and it has been more than 3 years but the network issue is same in my village . We are not able to make calls and it's useless to talk about internet connection - worst at it's stage .
Please look through my matter of concern.
None of the network provider is providing good...

Respected (VI ),

I am writing this complaint letter to notify you about the services of your company. Since the past week, I was facing issues regarding the internet connection. The speed was very slow and I was not able to complete my office work because of this issue. I contacted your call centre and they assured me they would send someone to resolve the issue.

However, it has been two/three/four days and...

Sir/Ma'am,

With heavy heart I've to inform that the condition of your internet service is very pathetic in my area. During daytime, the internet becomes so slow that even turtles can finish their race, but website won't load. I've complained numerous times in past few months, but the service doesn't seem to improve. Even a representative from the company visited my location to deal with the issue but couldn't resolve so far.br...

Hello sir/mam,

I mistakenly recharged 449 plan for wrong Vi number ([protected]) instead of my Vi number([protected]) on 27-Jul-2021 through Phonepe recharge service.
After that recharge i try calling customer care
to get any means of help from them but they Didn't respond me properly.
So, I'm looking forward to receive help regarding this problem. Like refunding money or reversal recharge process.br...

Yesterday, I recharged my vi number with a basic plan of ₹39 which gives ₹30 talktime and 100mb, money got deducted from my bank account, the recharge was shown successful, but still I am unable to make calls as it is constantly saying that MY OUTGOING CALLS HAVE BEEN EXPIRED.
Kindly solve the problem as soon as possible...

I have done recharge on my vi number [protected] for Rs.249 on 7/06/2021 through paytm and amount was deducted from my account.But the recharge was shown pending and there was no confirmation message .On the same day evening I again done the recharge through google pay from another account and it was succesful and my amount was deducted and confirmation message came.Eventhough in first case no confirmation message came, now it is showing that...

Vi mobile company not provide me upc code

Your request for UPC has been delayed.Please wait while your request is being processed....

I have recharge my phone number by google pay it show that recharge is successful done money also deducted but when i check it was not done. please solve my problem...

Hello Sir/Madam,

I mistakenly recharged 252 plan for wrong Vi number ([protected]) instead of my Vi number([protected]) on 29-May-2025 through Phonepe recharge service.
After that recharge i try calling customer care
to get any means of help from them but they Didn't respond me properly.
So, I'm looking forward to receive help regarding this problem. Like refunding money or reversal recharge process.

I have attached the screenshot of the recharge details and provided Reference ID which given by your operator

I am reaching out with a sincere request regarding my father’s Vi number ([protected]), which he has been using for over 10 years. At 82 years old, he relies on a basic keypad phone for his communication needs. His current annual plan is set to expire on 26-May-25.

While recharging his account on 20-May-25, I accidentally selected a data plan instead of a voice plan, resulting in an incorrect recharge of Rs. 1189. This was an honest mistake, and I called Vodafone Customer care to resolve the issue, however they said as per policy there is no support possible.

I kindly request your help in getting the amount transferred to a voice plan so my father can continue using his number seamlessly. I am more than willing to pay any additional amount required as per the appropriate voice plan.

I had mistakenly recharged for Rs299 to my old mobile number when I needed to recharge my new mobile number. Kindly make the refund and resolve the issue.

Regards
Anwar

Dear Sir/Madam
I'm a Resident of E-4/19, Ground floor, Sector-7, Rohini, Delhi-85 I would like to draw your attention towards Mr. Iqbal Singh residentof E-4/19, Second floor who had illegally installed a huge Internet Mobile Tower with a very heavy Generator on his roof. Whole building structure has weakened & stones from the front elevation terrace/ roof top fell 2-3 times. Sometime ago a part of the building fell down from the roof on the front side where the tower is installed, apart from that it is severely affecting our health, My Grandfather who is 92 years old and an army Major retired living with us, his health is becoming very vulnerable because of the radiation of that tower. Even after repeated requests, he isreluctant to remove the tower and threatens us. He's greedy & making money at the cost of health of other habitants as he is earning rent from that Internet Tower. Due to lack of civil senses, he has damaged the whole building badly. RWA also requested these fellows to remove the tower from this residence colony.
I request you to pls do the needful.

Thanking you

Akshay Kumar
[protected]
E-4/19, sec-7, Rohini, Delhi-110085

I am the user of vi postpaid, I choose 299 plan per month but I got the bill up to 700 and than I not paided that bills so they have deactivated my number for 4months, in that 4 moths also I got bill of 1400 for 4months with the deactivated number, so please understand my problem this not only my problem all the vi postpaid users are facing this issue, so kindly please take complaint.

Thank you

I convert my idea prepaid to postpaid.but card deactivated by giving reason of address varification. I am Taking follow up from last 3 days but no one resolve my issues. This is a worst experience. I am a employee & not able to communicate due to it. VI is not trust worthy now.

Please add one more recharge plan for data only as 200 GB data for 56 days. This we need for working from home jobs.

No call connnect for activating on number 59059. Please help

I am complaint last week against the problem of message is not coming through my vi no. its token id is[protected] and[protected]. But, still no action can take regarding it. I didn't received my messages regarding my exam & result, otp etc. my no is connected from my bank account. even i can't check my status of complaint because it required otp for it. kindly do the necessary regarding it.

Vodafone deducted money from my balance for something i haven't requested or agreed to. I got this message;

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 9
Your balance is Rs. 3

I’m trying to port my sim from VI to Jio while sending a message getting an error “ UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.”Documnets submitted at VI care near GT mall store kindly do the needful if any further details or documents will be required I’ll send it

Thanks and regards
Vyas Pramod

I recently switched to vodafone (Jan 2023), and to this day I experience poor connectivity. Upload download speed, 4g availability, call quality everything is pathetic. I have also paid for a whole year, so can't switch to another network. I also contacted customer care, raised complaints several times, but avail no improvement. This is my last resort. Please help.

I am holding a Vodafone Prepaid account, bearing number [protected]. My SMS outgoing gets Barred every now and then, without any valid reason, though i have contacted the customer care about this issue couple of times but no action has been taken yet.

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.