Vi Complaints & Reviews

UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance. My mobile number is [protected]. When I contact to vi customer care they told me, go to nearest VI store and verify your doc again. When I bought new vi sim at that time I had already verified my document. Then why I verify my document again?
Please help.

It's been more than 5 hours, I am unable to activate my new sim card. The numbers provided just gets cut off before it even connects. It's so frustrating.

Worst of worst customer service.
After trying two hours in 199, vi app, website, their tamil nadu contact number, still i'm unable to speak with customer care person. What i always hear is the same AI options.
I'm unable to convey my request to customer care with given options in AI.
I want to cancel my PRE CT announcement. but, i'm clueless in this options

Sr Jahan mein rahata Hun yahan vi ka network bilkul kam hai main bahut pareshan hun na to call hi hoti hai na hi internet chalta hai mujhe apna number dusre company mein port karna hai lekin company UPC code nahin bhej rahi

[protected] .UPC cannot be generated for the reasons: (1) There are existing contractual obligations with your service provider. Please contact your service provider for further assistance.

UPC को निम्न कारणों से उत्पन्न नहीं किया जा सकता: (1) आपके सेवा प्रदाता के साथ संविदात्मक दायित्व मौजूद हैं। अधिक सहायता के लिए कृपया अपने सेवा प्रदाता से संपर्क करें।

My Vodafone SIM card is not operational since about two months. It says SIM access error and shows zero signals i.e, no calls, messages or data. I had also recharged it but it went useless.
I have also tried contacting Vi customer care and follow their instructions, but the issue still isn't resolved.
Please note that the issue is with our SIM only and not with the neighbors with same SIM in our area.
Kindly see through my issue and resolve it as soon as possible, it's been so problematic for us not being able to use the SIM.

I didn't subscribed any VAS (Handset Inbuilt game) but they have charged INR 25/- past two months without my knowledge & Notices.
This is not fair to grab the customer money in this way.

Respected Sir/ Madam,
I would like to state stat that I've been a user of VI network for many years but I don't use Vi data services due to price. So I wanted to port my number to a cheaper service provider but I'm unable to send SMS to 1900 for the same. I've already tried recharging with a combo pack of more than Rs 200, additional top up, changing the SMS centre, settings in my handset for premium text. But still no result.
So I request you to kindly help me in this matter.

Shivangi Singh

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

I randomly got this message. I have not accessed any games or whatever. This has happened twice 50 Rupees cut without any action from me. This is on VI mobile service.

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Charges blatantly without USER authorization

Charges for subscription NOT INITIATED by user

Cant send sms error 29 for idea cant contact idea costumer care also.
but this is not my vi problem. pleas check bank.

Got the following message,
Hello! Thank you for choosing to access Games World, You have been charged Rs. 20

I was subscribed to this service without my knowledge.

I have recharged my dad's number on 18th of auguest from my VI that recharge was unsuccessfull so i waited for 2hours and called on VI customer care they said you will get your refund in 7 working days and then again i recharged my dad's number with his own VI app now they asked for so many bank statement phonepe proof i gave them all still they are asking for morw proofs i provided them all but still till now i am waiting for my money to come back in my account but didnot get it. Everytime they call me and ask me to give something.

Many times cal costemer care but all time disconect my cal. lady exicutive wrong speacking
i am already compaint netwark problom but still 1 year. but not responce

1signl bar. net wark irror. alwais signl off. i am cal costemer care but kerala costemer care suport not attenting or disconecting my cal. many times complaint problom but not responce

1 bar signal. Netwark irror. bad signal. costemer care cal kiya lekin cal attenting nahi karte koyi attenting karte or discocenecting karte kerala costemer care me bad experiance
1 hour cal waiting not attenting exicutive
many times disconecting. what i dont understand.

many times cal costemer care but all time disconect my cal. lady exicutive wrong speacking
i am already compaint ishue but still 1 year.not solving problom. my problom 1signl bar. net wark irror. alwais signl off. i am cal costemer care but disconect cal. many times complaint but not responce. many exixutives not understand problom and harasing

ishue kerala kerala many exicutive agent wrong speacking still

From 1 week my sim doesn't showing network plzz resolve this issue

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network.

Since Vodafone is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit Vodafone showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Vodafone service desk is unable to provide any solution and there network service is worst after there coloration with idea.

Please help me to get out of Vodafone network.

We have recharged our phone for 1799 (one year validity) . On 5-9-2022, we tested sending bulk sms to 50 people. Later on when we enquired, we found that half of the people hadn't received the message. Can I know the reason for this? Our number is [protected].

Some one generate otp to my mobile number to all site like phonepay, myntra, nostra, dunzob, ackogi, and many more..
How can i resolve this greate problem pls guide my and solve my problem.

Dear sir/mam
i m not getting upc code while sending port message
i m getting such type of message like there are subsisting contractual obligations with your serive provider

and my mobile number is [protected]
thanks and regards
raj

Dear sir/mam
as i m going to port my vi sim card ti jio
but i culd do that i m getting such type error like
there are subsisting contactual obligatons with your serive provider

please help me

thanks and regards

My prepaid balance in Vi number is -330INR after recharge could you please explain the process how a prepaid sim works?

Yesterday i received massage that says, i opted for inbuilt handset game and charged rupees 15. Even I haven’t opted. Today again i got message that, i have opted for callertune and charged rupees 5, which also i have not opted for.

Sudden my sim card stop

Iam not getting around one month ago, i am in abu dhabi my number [protected]

I want 150GB additional data on my postpaid mobile number [protected] as promised by VI store executive. Initially, I wanted to port my airtel prepaid connection to Vi prepaid connection, but the prepaid port option was not available online, it was available only at store. I visited the store, but the prepaid/postpaid plans offered by them was not promising so I wanted to port my mobile number to postpaid connection through online, but then the store insisted me to apply with them and they promised that I will still get the 150GB additional data. I have raised multiple complaints on this issue but VI doesn't seem to be bothered. Please help me to get 150GB additional data. C[protected].