[Resolved]  Vi — UPC code not coming

I’m trying to port my sim from VI to Jio while sending a message getting an error “ UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.”Documnets submitted at VI care near GT mall store kindly do the needful if any further details or documents will be required I’ll send it

Thanks and regards
Vyas Pramod