Vi Complaints & Reviews

I have received 5-8 calls from VI call Center in 30 mins interval. In the first call that I received, I had asked to call me after 2 hours. I am not able to get my work done because of repeated calling. This is harassment.

Vi network blocked sending port message. This is the cheapest thing by a network providers. Even after spoke to customer care about this issue, they don't even know how to resolve this issue. Strict actions should be taken against these kind of cheap companies. Try not to use Vi for a better future.

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted. Customer care executives are saying that it has been activated by me by mistake and can not refund n they dnt know how did this service got activated without my acceptance.. its really shocking n hilarious exprnce seen with Vi. Plz refund my money as other few more issues are also need to solve.

My sim is activated but tele verification is not completed because 59059 is dropping my call please help me

I'm trying to port my number and I'm getting a message that UPC request could not be processed. I have no dues for my postpaid number. I even tried to send some dummy messages to other numbers, it works. Even I get message that try after some time. I tried after one day and same thing happening.

Dear Sir, Madem

I'm an VI user also with family, I want to inform you there is very slow internet speed and call dropping, no network in indoor, I complained National consumer helpline and pgportal but there is no solution. Your network team doing nothing after much complained. I hope my request in your priority and I hope it'll be fixed soon. Please Call me. You can install a network in my area.

Vill. Chaksriradha
Landmark. Chaksriradha primary school
P.O.Dobandi
P.S.Tamluk
Pin.721647
Dist. Purba Medinipur (WB)

Please refund my money back as soon as possible...as I m not activated any service ..but I got message in my mobile that ur service have been activated and money has been deducted from my Vodafone account ...this is not acceptable ...
Please resolve my problem as soon as possible
I Neha my mobile number is [protected]

I Neha singh my vodafone no [protected]. I have received sms's saying that "re 1 store pack now active" and charges are being deducted.

As this service has not been requested by me, i would appreciate if someone in vodafone reviews my account, cancel all premium services or service packs and refund me the overcharged amount onto my mobile other wise i will put this complain to the consumer court.

Kindly confirm once this is actioned.

Thanks,

I tried to send port message to 1900 from my idea number [protected] by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I have talked to idea customer care who repeatedly states that they couldnt find any reasons why port messages wouldnt be delivered. Please help

Hello Vodafone,

This is writing with very sad feeling. history of the sadness is very long.
I Balam Singh Negi My No [protected] since 10 Year in your Vodafone Telecom company. I re-visited @ VI gallery Outlets This the worst experience i even had with Vodafone. I have visited Your VI gallery located @ this Ghanshyam Apartment, Ambika Nagar, Nr Dombivali Stiation Dombivali (W) Maharastra Thane Pin code 421201 .
visited VI Outlets gallery on dt 05th Jan 2022 Timeing 12:14PM, i was went at VI gallery Outlets Regarding How many My Acitive SIM Numbers in your VI Telecom company.

First of all I want to let you know about your staff available in that Outlets Gallery whose The executive Name was Pooja,
I ask her Regarding How many My Name Acitive SIM Numbers in your VI Telecom company for I want to know about .
and I have also carried all the documents like Aadhar card and PAN card etc. my original aadhar card shows there her also. but she was directly refusing for given any details for My Name which is SIM Number's in Active.of VodafoneTelecom company.
That is not the way to guide the customers and also they have no idea about how to deilling with the customers. If your staff giving these types of services and they talk in these ways the I want to quit from your Vodafone service by end.and port with my all Mobile Number to JIO company .

These are serious things which should be really look upon by the higher authority. I been 10 year old customer never had such pathetic response from Vodafone.Please, look into this seriously.

Fed-up with vodafone Outlets gallery Dombivali (W) Nr stiation response and their job.
It seems that the companies will take preventive actions and be serious only when they got criticized and trolled over social media.
I will file this matter in Consumer Court. I am waiting for your reply.

Yours sincerely Balam Negi Mobile NO [protected],

I have active plans on my number and I also have the main balance in SIM but still, I am not able to send the message. I called Vi customer care but they are asking me to recharge with another plan.

If I do have the main Talktime (Other than the active plan) why do I need to recharge to send an SMS?

I got this message or deducted rs 10
"Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 89"

My mobile balance 90.00 to 8.00 kam ho gya hai . return 90 bal..

Today, I received an SMS in the morning by Vi stating that, I've been charged Rs. 15 for choosing access to Bcafe Portal. Whereas, I haven't even applied for it. I need my refund back ASAP.

Respected sir/Madam,

My Mobile operator are VI. my sim card validity was lifetime free asking by operator purchasing the at of time. but currently my incoming calls was barred in my VI Operator. so please resolved this matter and continue activated my incoming calls.
My Mobile no. is : [protected]

Before 5 days i port my sim from postpaid to prepaid till then i am unable to use internet
For this issue i called vi customer care atleast 15 times and what they always say is we can’t resolve your issue please call again after 2 hours

Hi, whenever I recharge my prepaid Vodafone sim card, in few days I get a message such as shown in the attached image stating that I have deducted some amount for accessing some online games which I haven't done. I have no VAS activated. By now these people have looted so much amount from me. These are bogus transactions and there seem to be no simple way to stop them. Eg 'Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 26.14'

I have been complaining from last 5 months (more then 60times)for network issue and data speed is very low for vodafoneIdea customer care centers, till now the issue not resolved and every time they are saying isuue will be resolved in 2 hours, but not solved.

My sim no service
No call.messege .data

Dear Sir,

iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to Jio...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they can't help

I a able yo send SMS, is showing error 29.

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted.

I have ported out from Vi to Jio. As required, I did pay full amount to enable the porting. I have not received the bill yet. When I try to download the bill from Vi website or Vi App, the moment I enter the mobile number it says the number does not belong to Vi and I am unable to download the bill. Need help in getting the last bill which I paid before porting out. Thanks

My mobile no is [protected]. Yesterday i received sms saying thank you for choosing to access my delights powered deal and i would be charged Rs 49 for that. I haven't opted fir any such value added service. Please initiate necessary action not to levy any additional charge in my monthly bill

Hello Vi,

I wish to port out to a different network provider since I am facing a lot of network issues like call drops, and voice related issues. When I sent that SMS to 1900 I received an SMS from 1901 saying that "UPC code cannot be generated since there are some subsisting contractual obligations with your service provider." What contractual obligations? I should be able to easily PORT OUT.

I have recharged succesfully and my money got deducted but when I make a call it shows that I have not enough balance

My simex request rejected 2 times

I recd false msg, That was thank you for choosing to access fun portal, you have been charged Rs.20. I didn't any choose and wrongly my amt deduction.

Vi [earlier vodafone] has been spamming my mobile number with pack reminder messages and incorrect SMS saying my pack has expired even after renewing pack and sending multiple promotional SMS from VX-IMPMSG header about their whatsapp support.

many info SMS being sent from VX-ViCARE

They are misusing SMS service under disguise of care.
Inspite of fully registered under DND, airtel itself is spamming.
Multiple reminders for pack renewals, pack expiry etc
one SMS one can understand.

Messages received from other headers also like VX-VOLTE

DND complaints registered are resolved sayinf these are service SMS
When no service is requested, why is Vi spamming customers

My vi sim card no. [protected]
And 24 sep. I registered a complaned for internet problems.
So 28 sep. Now my problems no resoled and coustmer person misbehave on call 198. It is so worng and i port my no. Tommarow.
And bycaat this complany and ported the more numbers in my areas . It is very bad complany and no networks. Thanku