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Vi Complaints & Reviews

G
Geetanjli R
from Gwalior, Madhya Pradesh
Dec 18, 2021
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Daily massage and Rs 10 deduct

I got this message or deducted rs 10
"Hello!
Thank you for choosing to access Telsync Games,
You have been charged Rs. 10
Your balance is Rs. 89"...
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M
Maheshuikey3118889
from Seoni Malwa, Madhya Pradesh
Dec 10, 2021
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Balance

Address:Seoni

My mobile balance 90.00 to 8.00 kam ho gya hai . return 90 bal.....
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A
Ak911
from Virar, Maharashtra
Dec 5, 2021
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Deducted money in the name of Bcafe Portal

Today, I received an SMS in the morning by Vi stating that, I've been charged Rs. 15 for choosing access to Bcafe Portal. Whereas, I haven't even applied for it. I need my refund back ASAP....
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A
Aniruddha.Zala
from Vadodara, Gujarat
Dec 4, 2021
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Iife time validity free but my incoming call was bard

Respected sir/Madam,

My Mobile operator are VI. my sim card validity was lifetime free asking by operator purchasing the at of time. but currently my incoming calls was barred in my VI Operator. so please resolved this matter and continue activated my incoming calls.
My Mobile no. is : [protected]...
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T
Trendy Taran
Nov 28, 2021
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Unable to solve my issue

Before 5 days i port my sim from postpaid to prepaid till then i am unable to use internet
For this issue i called vi customer care atleast 15 times and what they always say is we can’t resolve your issue please call again after 2 hours...
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Z
Zuke007
Nov 26, 2021
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Unauthorised balance deductions

Hi, whenever I recharge my prepaid Vodafone sim card, in few days I get a message such as shown in the attached image stating that I have deducted some amount for accessing some online games which I haven't done. I have no VAS activated. By now these people have looted so much amount from me. These are bogus transactions and there seem to be no simple way to stop them. Eg 'Hello!
Thank you for choosing to access Contakt Gaming Service,...
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P
Pradeep7276
Nov 17, 2021
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Network slow and internet speed slow

Address:No-415,Machohalli colony,Bangalore

I have been complaining from last 5 months (more then 60times)for network issue and data speed is very low for vodafoneIdea customer care centers, till now the issue not resolved and every time they are saying isuue will be resolved in 2 hours, but not solved....
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A
Akshay das bk
Nov 14, 2021
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No service

Address:Quilandy Subdistrict, Poilkave

My sim no service
No call.messege .data...
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P
Punit M 83
from Mandla, Madhya Pradesh
Nov 4, 2021
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Vodafone India Not able to send sms for porting in., 1900

Dear Sir,

iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to Jio...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they can't help...
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P
Prem995
Oct 25, 2021
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Unable to SMS

I a able yo send SMS, is showing error 29....
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D
Devdit Barretto
Oct 22, 2021
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Unauthorized deduction of balance

Vi deducted my money in the name of bcafe portal without any activation, screenshot of which I have attached below.

I need refund of the money deducted....
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V
Vips1979
Oct 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Mobile bill post porting out

I have ported out from Vi to Jio. As required, I did pay full amount to enable the porting. I have not received the bill yet. When I try to download the bill from Vi website or Vi App, the moment I enter the mobile number it says the number does not belong to Vi and I am unable to download the bill. Need help in getting the last bill which I paid before porting out. Thanks...
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My mobile no is [protected]. Yesterday i received sms saying thank you for choosing to access my delights powered deal and i would be charged Rs 49 for that. I haven't opted fir any such value added service. Please initiate necessary action not to levy any additional charge in my monthly bill...
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S
saurabh2203
from NAGPUR, Maharashtra
Oct 14, 2021
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PORT OUT request not fulfilled

Hello Vi,

I wish to port out to a different network provider since I am facing a lot of network issues like call drops, and voice related issues. When I sent that SMS to 1900 I received an SMS from 1901 saying that "UPC code cannot be generated since there are some subsisting contractual obligations with your service provider." What contractual obligations? I should be able to easily PORT OUT....
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T
Tresa Varghese
Oct 14, 2021
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Recharge not active

I have recharged succesfully and my money got deducted but when I make a call it shows that I have not enough balance...
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S
Shubhradeep Ray Samanta
Oct 11, 2021
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Simex

My simex request rejected 2 times...
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P
Palabaleki
from Ajmer, Rajasthan
Oct 11, 2021
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Fun portal

Address:Dist bharatpur, Raj
Website:[email protected]

I recd false msg, That was thank you for choosing to access fun portal, you have been charged Rs.20. I didn't any choose and wrongly my amt deduction....
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D
drmnd
from Pune, Maharashtra
Sep 29, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
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SMS Spamming

Vi [earlier vodafone] has been spamming my mobile number with pack reminder messages and incorrect SMS saying my pack has expired even after renewing pack and sending multiple promotional SMS from VX-IMPMSG header about their whatsapp support.

many info SMS being sent from VX-ViCARE

They are misusing SMS service under disguise of care.
Inspite of fully registered under DND, airtel itself is spamming.br...
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D
DrArvind Kundu
Sep 28, 2021
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Customer service

My vi sim card no. [protected]
And 24 sep. I registered a complaned for internet problems.
So 28 sep. Now my problems no resoled and coustmer person misbehave on call 198. It is so worng and i port my no. Tommarow.
And bycaat this complany and ported the more numbers in my areas . It is very bad complany and no networks. Thanku...
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A
amarpal virdi
Sep 28, 2021
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Postpaid - Plan change without customer consent

Vodafone + Idea ; despite of numerous followup VI has changed my post paid plan from R49 to R299.

Compliant ID : C[protected]...
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S
Sumanth Vasisht
Sep 26, 2021
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Worst network experience with VI

I have been complaining from last 1year for network issue and data speed is very low for vodafoneIdea customer care centers, till now the issue not resolved and every time they are saying isuue will be resolved in 2 hours, but not yet

Area pincode : 515311
Madhudi
Anantapur district
Andhra pradesh....
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G
Gopizone
from Tambaram, Tamil Nadu
Sep 26, 2021
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Network Issue

I had made complaint many times that my network is not working properly.. No responce from network operator, ,...
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VI company activated caller tune on my VI number without my consent & deducted ₹ 49.50. I want my deducted money back & don't want this caller-tune service....
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N
Navshreet
from Indore, Madhya Pradesh
Sep 23, 2021
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Unknown number call

I have been continuously receiving call from this two number [protected] and [protected] and i feeling unsafe because he continously threatening with calls...
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K
Karthi Asirvatham
Sep 22, 2021
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Service is temporarily withdrawn

No outgoing in vodafone idea number. It says your service is temporarily withdrawn. Please resolve....
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N
naufa B.Y
Sep 22, 2021
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Recharge not done

I used icici mobile pay app for recharging and the amount is deducted but recharge not done...
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K
Kranwal
from Indore, Madhya Pradesh
Sep 16, 2021
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Slow Internet Speed

Website:www.vi.in

Hi,

I am Facing Slow speed of internet in Vi network From long time Regarding this I have Raise so many Complaints but they close the Complaints Without any resolution They said that every time that it will Improve but its been more then 3 months there is no any improvement in speed .

in evening the speed is completely Zero or some time it works and gives speed of arround 0.25 to 0.35 KBPS speed .
br...
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M
MG Motor Agra
Sep 13, 2021
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I have charged unnecessary

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25

I haven't requested for any service like that...
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K
K Bebni
Sep 11, 2021
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Wrongful Deduction of talktime money

Website:Www.myvi.in

I didn't activate or use any gaming service. The service provider company deducted the amount wrongfully. Want a full refund....
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P
Priti Makwana
Sep 5, 2021
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Sms not sent

Address:Karajan
Website:www.in.ideacare

I have 72 Rs/- enough balance to do call & message, When i can call but not message because message can not sent....
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