[Resolved] Via.com / Flightraja Travels — Booking and cancellations cheated | |||||
Iam boking to via.com banglore to goa reference number ryctfj to indigo flight, booking time suddenly increase the amount and automatically change the flight, back to search, normal price, flight is changed, several times ihave tried via.com is cheating and play to custmer, convinance charge per head 200 hundres, cancilation charges 200rs(Without indigo cancilation charges)pls sove problem and take the action. Was this information helpful? | |||||
Aug 12, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 30, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment, kindly check with the transaction id from the airlines. Payment Details: 1. 18/05 18:40 - XXXX-XXXX-XXXX-0734 - Refund - Amount: 4194 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 02/05 13:40 - XXXX-XXXX-XXXX-0734 - Charge - Amount: 16851 - Transaction id: [protected] - Transaction Successful(CAPTURED) | |||||
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
Sorry for the experience, Can you please share the Transaction Reference Number with us. So, that we can look in to the matter and solve it.
Thanks
Team Via