[Resolved] Via.com / Flightraja Travels — cancellation of ticket and refund of money | |||
Booked ticket to delhi on 10th may 2019 though via.com booking ref fmnaa324fc2cj for 29th june 2019 by indigo. Airline booking ref was cc2ygv. There was some confusion about timing of the flight. When contacted, your customer care staff directed me to contact the airline office. I contacted them and on their advice cancelled the previous booking and re-booked the ticket vide pnr xi4zgw. Rebooking was done with three hours of the first booking. The airline promised me full refund which they did the next day and sent me emails. Till today (16th may) your office has not returned the money to my account. Please see that it is refunded immediately. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 24, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of paymentKindly check with the concerned bank. 1. 30/05 14:18 - XXXX-XXXX-XXXX-5009 - Refund - Amount: 10066 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 10/05 13:10 - XXXX-XXXX-XXXX-5009 - Charge - Amount: 10606 - Transaction id: [protected] - Transaction Successful(CAPTURED) Charge | |||
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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