[Resolved] Via.com / Flightraja Travels — Credit amount needs to be refunded | |
I have booked our round trip ticket from Udaipur to Bombay on 7th dec 2020. Due to some reasons my return flight got modified and I asked SPice Jet to credit the amount. There the status is shown as amount credited to the agency(i.e via.com) Now I want them to refund my amount back to my account. PNR/Booking reference Number IBRDQJ I also tried contacting the customer care multiple times, however it was not reachable Several emails has been sent to [protected]@via.com however no response received yet. Email ID from which tickets were booked- [protected]@gmail.com Almost 3K amount is stuck and none of them were ready to give the customer resolution, cheaters @Via.com Resolution - I want the refund back to my source. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment and the details are :1. 07/12 17:37 - XXXX-XXXX-XXXX-4077 - Charge - Amount: 6088 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 11/01 14:25 - XXXX-XXXX-XXXX-4077 - Refund - Amount: 2655 - Transaction id: [protected] - Transaction Successful(CAPTURED) kindly check with the banker . | |
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