Via.com / Flightraja Travels — hotel denied entry and no response from via.com .

Address:560048

I booked Hotel in Delhi by Via.com, paid for two nights while booking. It was 1.30am I reached hotel and receptionist informed me my booking is cancelled. I tyried to reach all contact numbers of Via given in Email as Emergency numbers but no one received phone.

Then I booked again form same night and paid for once night. But booking is done for next day. I immediately approach Via to cancel this booking and refund for both bookings. Via didn’t have working call center at mid night. So I called OYO Rooms and immediately they arranged me a hotel in same area. Thanks for OYO for you help and support in the mid night when VIA.com took my money and went for sleep.

Not this is third day I am I still bagging for refund.

VIA.com is cheater, please don’t use it.

Regards,
yunus
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I have booked flight from Delhi to Srinagar on 17/11/2017. Amount was debited but not show reference id

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    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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