[Resolved] Via.com / Flightraja Travels — Legal action to be taken against via for not refunding | |
We had booked a flight through via.com which was canceled due to the lockdown. Even after several attempts, there’s no response from via for refund. Our booking details are as follows: 1.Booking reference NO : FMNLA3B2QW4W1 AIRLINE PNR: RK848G 2.Booking reference NO: FMNLA3B3CP6IK AIRLINE PNR: LLTJ7A Both the tickets are on the same date 30 MARCH, 2020 MONDAY and the same flight Indigo 6E-427. I have even sent mail but there was no response. If I dont receive any response from it within a week then I'll be taking LEGAL ACTION under Criminal Act 420 . My contact details are : [protected], [protected] Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. | |
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
With reference to your refund for the booking reference id FMNLA3B2QW4W1, refund is processed to your same mode of payment.
1. 27/02 19:46 - XXXX-XXXX-XXXX-2376 - Charge - Amount: 16476 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 21/07 20:20 - XXXX-XXXX-XXXX-2376 - Refund - Amount: 15396 - Transaction id: [protected] - Transaction Successful(CAPTURED)
FMNLA3B3CP6IK
Payment Details:
1. 28/02 12:52 - XXXX-XXXX-XXXX-2376 - Charge - Amount: 3667 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 07/01 18:09 - XXXX-XXXX-XXXX-2376 - Refund - Amount: 3397 - Transaction id: [protected] - Transaction Successful(CAPTURED)
Kindly cross check with you concerned bank with the transaction id .