Via.com / Flightraja Travels — non refund of cancelled ticket for booking ref fmnaa3c6s390u

Dear sir,

I have booked the flight for cochin to kolkata for 4th june 2020 from via. But the airlines has cancelled the flight and on contacting airasia (The airlines) they told refund has already been processed to via.
I am trying to contact via for last 4-5 days on the matter but they are not bothering to reply.
Please process my refund as soon as possible.
Their call center no is also hoax as they are always busy.
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Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Not resovled yet
The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 20/05 17:34 - Capture - Amount: 4813 - Transaction id: [protected] - Transaction Successful(TRANSACTION SUCCESSFUL)
2. 08/10 11:12 - XXXX-XXXX-XXXX-007 - Refund - Amount: 339 - Transaction id: [protected] - Transaction Successful(TRANSACTION SUCCESSFUL)
3. 16/12 08:31 - XXXX-XXXX-XXXX-007 - Refund - Amount: 1196 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESSFUL)
4. 16/12 08:31 - XXXX-XXXX-XXXX-007 - Refund - Amount: 3008 - Transaction id:[protected] Transaction Successful(TRANSACTION SUCCESSFUL)

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