Via.com / Flightraja Travels — Non-refunding of flights booked during CORONA period even after suspension of flights by government

Address:Banglore India

My family booked 5 flight tickets to travel from Mumbai to Trivandrum. It was booked for a wedding occasion in Mumbai. But due to corona, all the flights were suspended as per government rules and the flight charges were supposed to be refunded.
We booked flights for AIR INDIA through VIA.COM.
I have sent many emails requesting a refund for all my tickets as these flights were suspended as well as the marriage is called off all due to CORONA.
Till today I haven't received any response from VIA.COM.Air India wants VIA.COM to request a refund but there is zero response to our calls and messages or emails.
These kinds of sites are such a loot.
I request this forum to take action against VIA.COM and help us get our refund amount.
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