[Resolved]  Via.com / Flightraja Travels — refund of my booking is still not received

I did one one booking from via.com in the month of april20 but due to covid-19 it got cancelled so i requested spice jet airlines to refund my money back and they did to travel agency portal one month back but still i did not recieved any amount from via.com
Customer care is also not responding whenever i try to call them they are always busy in attending others customers calls but it doesn't seems that customers is happy from your service
Pnr - wcq2xj
Reference no. Fmnda3btcxsph
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Aug 12, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Via.com / Flightraja Travels Customer Care's response
The refund is processed to the same mode of payment
Kindly check with the concerned bank.
1. 23/03 17:02 - XXXX-XXXX-XXXX-3658 - Charge - Amount: 3560 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 07/08 17:33 - XXXX-XXXX-XXXX-3658 - Refund - Amount: 3190 - Transaction id: [protected] - Transaction Successful(CAPTURED)
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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