[Resolved] Via.com / Flightraja Travels — regarding cancellation and refund of full amount

sandeep kokare

from Noida, Uttar Pradesh

Address:

PEBBLE PARK BLISS 4, 714 , NEAR JSPM COLLEGE , HANDEWADI HADAPSAR, Pune, Maharashtra, 411028

I had made booking through via.com for chennai to pune flight for 11th may 2019 eof indigo airlines, i cancelled the ticket within one hour and contacted indigo airlines and they cancelled the ticket and promised to refund the whole amount within 2 days and also told to clarify, iam trying to contact via.com since last night but always the customer care is busy and hold on, pl clarify and acknowledge and refund the whole amount booking reference fmnaa31u5zdm3, pnr nldhgk

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Aug 7, 2021

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2021

Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of payment
Kindly check with the concerned bank.

Payment Details:
1. 07/05 11:42 - XXXX-XXXX-XXXX-86 - Refund - Amount: 12022 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 01/05 21:55 - XXXX-XXXX-XXXX-86 - Charge - Amount: 12562 - Transaction id: [protected] - Transaction Successful(CAPTURED)