Via.com / Flightraja Travels — want refund of credit shell | |||||
I have booked an indigo ticket via via.com for 26 april from pune to kolkata for 3 passenger. Then due to covid flight got cancelled & credit shell was generated. Later when on 4 july 2020 i tried booking on indigo it did not allowed credit shell as it was not directly booked. Booking ref no: fmnaa3bnmsmcy What i wanted to know from via.com as what is the process to redeem credit shell but after 3-4 mails & 4-5 phone calls no revert is received. Even on phone i have to keep listening ivrs for 20-25 mins without any response Now i do not want to redeem but rather get full refund as dealing with via.com is becoming highly difficult. Was this information helpful? | |||||
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Via.com / Flightraja Travels customer support has been notified about the posted complaint. | |||||
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+91 80 6781 8181
+91 80 4043 3000 [Corp Office]
Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
Kindly check with the concerned bank.
1. 18/03 00:55 - XXXX-XXXX-XXXX-0635 - Charge - Amount: 9531 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 20/01 17:29 - XXXX-XXXX-XXXX-0635 - Refund - Amount: 8871 - Transaction id: [protected] - Transaction Successful(CAPTURED)