[Resolved]  Via.com — Refund amount of flight ticket cancellation not received

Address:Bangalore, Karnataka, 470675
Website:www.via.com

Sir, I have booked my airline ticket through via.com on 7 october for two passanger from 1.Kolkatta to coimbatore 2. trivendram to kolkatta and cancelled the ticket of one passanger on dated 8/10/15. I have only received the payment of one cancellation and i have called their customer support more than 10 times.Only blame game is going on between via.com and pay u money.VIA.com say that your refund is with payment portal pay u money and pay u money tells that we have not received the refund. My transaction detail with via is[protected] Please help me in getting my refund and thier must be some action on these fraudulent practices. Regards, Ravi Dokania
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Complaint marked as Resolved 
Verified Support
Apr 28, 2016
Via.com / Flightraja Travels Customer Care's response
Dear Sir,

Sorry for the experience, We hope that the issue has been resolved. If not please get in touch with us at [protected]@via.com.

Thanks
Team Via
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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