[Resolved]  Via.com / Flightraja Travels — no refund after 2 weeks

Address:51200
Website:www.via.com

Hi!
I have been informed that my booking is cancelled on 14th dec and refund will be process. However, i still haven't receive the refund after 2 weeks. Booking reference are fmnsg103qzbaow and fmnsg103qz8cc0

I have called my local bank for verification and apparently it is via.com still holding the payment and not yet refund. Kindly do the necessary before police report is lodge as i am highly suspect this whole website is a scam!!
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Jan 27, 2018
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2017
Via.com / Flightraja Travels Customer Care's response
We deeply regret for the inconvenience. We have already processed the refund. Kindly let us know if you need any further assistance on this.
Complaint comments 

Comments

Today I book tickets from lucknow to ballia through your site.my amount is deducted but ticket is not booked.
Kindly help me and refund my money.
So that I have faith in your company .

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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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