[Resolved]  Via.com / Flightraja Travels — refunding of flight cancellation

Address:Bangalore, Karnataka

I had booked indigo flight from kolkata to bangalore for travel on 22/3/2020 and 24/3/2020 thru via.com. But after cancellation of tickets, indigo has refunded money to via.com, but via.com has refunded only one third of the money that they have received. This is daylight robbery. No response from them inspite of repeated emails to them. Provided them with refund vouchers as issued by indigo, but they are feigning ignorance.
Was this information helpful?
No (0)
Yes (0)
May 9, 2020
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Apr 08, 2020
Via.com / Flightraja Travels Customer Care's response
Dear Guest,

Kindly provide the Via.com reference id so that we can assist you on the issue.

Sincerely,

Sushma C
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information