Vibes Healthcare — Not getting services even after paying

My name is Darshana Sonawane. I have paid for my services for body peeling and body polishing with which i was told to be given 1 full face rf and manicure pedicure complementary... I took body peel service and couldnt make time for the rest of the services which they told that i can take any time post pandemic. Post pandemic they say that their centre at Bhandarkar road Pune is closed due to short circuit and i have to take my services at Kalyani Nagar Centre of Pune. When i went at Kalyani Nagar Centre they told that we have no services mentioned in our book and that Dr. Sandhya and Dr. Kirti both have left the job so we cannot give you the services. There is absolutely no kind of professionalism. Also Dr.Sandhya and Dr.Kirti made me swipe my credit card saying that we give 0 % interest service on icici credit card so you can pay with it where you will not be charged a single extra peny. Later i keep getting charged for it when i told them about this they said you share screenshots of the statement and the amount you are charged we will give you services for that amount from our side so i shared the screenshots and still haven't received services for that amount. Vibes is pathetic with its services, i paid for services more than Rs. 600000/- till now at this centre but never got satisfactory results..the last time i took 3 lip fillers, the dermat didn't do it properly and so my lips went disproportionate to which they later called me and removed the product but what about the money i invested, i spent Rs. 88, 500 on those lip fillers and got nothing out of it.They should have returned my money or should have given me any other service worth that amount. I am requesting for a refund or services to be provided.
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    Vibes Healthcare Phone
    +91 11 2653 6606
    +91 12 4165 6607
    Vibes Healthcare Address
    D-5, Hauz Khas, New Delhi, Delhi, India - 110016
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